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Mille Lacs Home Care

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Reviews
Overall Rating 3.1 / 5.0 ★★★★★

  • William Beeman
    ★★★★★ 4 months ago

    Many thanks to this excellent facility and its kind staff. While on vacation at Mille Lacs Lake I had a fall and injured my leg. I could barely walk and was in great pain. I somehow limped to my car and to the clinic. The staff came to my car with a wheelchair, treated me like royalty, determined that this was likely the result of a badly sprained leg muscle. The clinic is fully staffed and fully equipped. The ER resident gave me a diagnosis and steroid shot to reduce the swelling. Now, four hours later I am in much reduced pain and can walk. I realize this treatment was palliative, but I really feel these folks saved me a lot of worry and pain. This is the best facility for miles, and I would gladly come again if I were ever in need.

  • Mishelle Ballinger-Day
    ★★★★★ 3 months ago

    My son received stitches there for a cut on his hand. his arm was covered in blood. When the nurse came in with the discharge papers, i asked if they were going to clean him up. the nurse said, "yes, the bathroom is right over there." I was stunned. Sadly we were made to feel that we were inconveniencing the medical staff.

  • Lea Ranum
    ★★★★★ 3 months ago

    I have been very happy with the care my child and I received on every visit.

  • Nonya Charnell
    ★★★★★ 10 months ago

    I've been a patient with Mille Lacs Clinics since 2001, my care had been personal, professional, thorough and respectful. Unfortunately my doctor retired and I've had to find a new one ~ there isn't. After seeing several different Dr's the one who claimed she would be able to continue my health care has changed the whole plan even to prescribe me medication I'm allergic to. She took me off medication I had been on for 10+ years and was working fine for me only to put me on somthing that upsets my stomach. They don't care about you ~ was given three prescriptions dated to be (they're minds) for a total of 90 days 21st Sept, 21st Oct and 21st Nov um hello October has 31 days so it should be the 20th Nov and that's on a Sunday, our pharmacy is not open on Sundays only until noon on Saturday. In other words the last prescription should have been dated the Fri 18th Nov. I called Wednesday, no call back, called 9:00 Fri 18th talked to a nurse she said it made sense she would call me back, I didn't hear from her by 3:00 so I called the clinic and found out that they closed at 10:00 because of the weather ~ wow! Called the drug store, no prescription. Sooo, maybe for a emergency if you don't have a choice. Good Luck

  • Way James
    ★★★★★ 4 months ago

    Infants are last to be cared for here long story short

Mille Lacs Home Care Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Mille Lacs Home Care is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

MN
Begins Patient Care in Timely Manner:

78%

88%
Teaches Patients or Family About their Drugs:

99%

91%
Checks Patients Risk of Falling:

100%

98%
Checks Patient For Depression:

98%

96%
Checks on Patients Flu Shot:

84%

71%
Checks on Patients Pneumonia Shot:

94%

83%
Foot Care For Diabetes Patients:

98%

93%
Checks Patients For Pain:

41%

0%
Treats Patients Pain:

50%

0%
Treats Heart Failure Symptoms:

52%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

47%

0%
Included Treatments to Prevent Bed Sores:

46%

0%
Checked Patients For the Risk of Bed Sores:

82%

0%
This
Agency

MN
How Often Patients Improved Walking:

28%

43%
How Often Patients Improved Getting Out of Bed:

14%

13%
How Often Patients Improved Bathing:

8%

9%
How Often Patients Had Less Pain Moving Around:n/a *

0%
How Often Patients Breathing Improved:n/a *

0%
How Often Patients Wounds Healed After Operation:

83%

74%
How Often Patients Improved Taking Medication by Mouth:

40%

42%
How Often Patients Had to be Admitted to the Hospital:

7%

16%
How Often Patients Needed Urgent Care From the ER:

26%

13%
Pageviews Total:

8%

0%
Pageviews From Search Engines:

2%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Mille Lacs Home Care reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Mille Lacs Home Care to other home care agencies. More Info

Patient Surveys:
This
Agency

MN
Home Health Team Gave Care in a Professional Way:

92% *

86%
Communicated Well With them:

88% *

83%
Discussed Medicines Pain & Home Safety:

93% *

81%
Gave their Home Health Agency a Rating of 9 or 10:

81% *

81%
This
Agency

MN
Would Recommend the Home Health Agency to Friends & Family:

86% *

75%
Completed Surveys:69 *16,853
Response Rate:

41% *

34%
* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by Mille Lacs Home Care

Mille Lacs Home Care serves ZIP codes that encompass all or part of each of the cities listed below.

Aitkin, MN
Bock, MN
Eden Valley, MN
Finlayson, MN
Foley, MN
Foreston, MN
Garrison, MN
Hillman, MN
Holmes City, MN
Isle, MN
Mc Grath, MN
Milaca, MN
Mora, MN
Oak Park, MN
Ogilvie, MN
Onamia, MN
Pease, MN
Pierz, MN
Princeton, MN
Richmond, MN
Wahkon, MN



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