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Charter House Home Health Agency

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  3. Minnesota (MN)
  4. Rochester
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Reviews
Overall Rating 4.4 / 5.0 ★★★★★

  • ★★★★★ 2 weeks ago

    A word of warning, Charter House is much more interested in showing off and entertaining the public with fancy food and wine than they are in serving their residents (who are paying for it).

  • ★★★★★ a month ago

    Charter House certainly isn't what it used to be. Whenever I eat in Skyview with my uncle I get sick. There is no handicap accessible parking because a Mayo employee parks in the one handicap spot for her whole 8 hour shift every Mon - Fri. There are little to no activities for residents. And Mayo's virtue $ignaling to the community comes at expense to Charter residents and staff.

  • ★★★★★ 2 months ago

    My husband and I stayed at the Charter House in their guest apartments last week. We were thrilled to stay somewhere that had a kitchen and didn't cost a fortune per night. We didn't arrive until about 3:00 AM, but they have staff at the front desk 24/7 so it wasn't a problem checking in. If you plan to stay in downtown Rochester for your Mayo appointments, stay at Charter House!

  • ★★★★★ 2 months ago

    Fantastic retirement community! My parents moved in last week and wish they would have moved sooner! Their apartment is beautiful and overlooks downtown Rochester - they couldn't be happier.

  • ★★★★★ 2 months ago

    A preferred place to live AND work! This is a wonderful community of individuals enjoying one another's company and living life to the fullest.

Charter House Home Health Agency Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Charter House Home Health Agency is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

This
Agency

MN
Begins Patient Care in Timely Manner:n/a *

88%
Teaches Patients or Family About their Drugs:n/a *

91%
Checks Patients Risk of Falling:n/a *

98%
Checks Patient For Depression:n/a *

96%
Checks on Patients Flu Shot:n/a *

71%
Checks on Patients Pneumonia Shot:n/a *

83%
Foot Care For Diabetes Patients:n/a *

93%
Checks Patients For Pain:n/a *

0%
Treats Patients Pain:n/a *

0%
Treats Heart Failure Symptoms:n/a *

0%
Took Doctor Ordered Action to Prevent Bed Sores:n/a *

0%
Included Treatments to Prevent Bed Sores:n/a *

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
This
Agency

MN
How Often Patients Improved Walking:n/a *

43%
How Often Patients Improved Getting Out of Bed:n/a **

13%
How Often Patients Improved Bathing:n/a **

9%
How Often Patients Had Less Pain Moving Around:n/a **

0%
How Often Patients Breathing Improved:n/a **

0%
How Often Patients Wounds Healed After Operation:

0%

74%
How Often Patients Improved Taking Medication by Mouth:

0%

42%
How Often Patients Had to be Admitted to the Hospital:

0%

16%
How Often Patients Needed Urgent Care From the ER:

0%

13%
Pageviews Total:

6%

0%
Pageviews From Search Engines:

0%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%
* The number of patient episodes for this measure is too small to report.
** This measure currently does not have data or provider has been certified/recertified for less than 6 months.

Reviews from Patient Surveys

These Charter House Home Health Agency reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Charter House Home Health Agency to other home care agencies. More Info

Patient Surveys:
This
Agency

MN
Home Health Team Gave Care in a Professional Way:n/a *

86%
Communicated Well With them:n/a *

83%
Discussed Medicines Pain & Home Safety:n/a *

81%
Gave their Home Health Agency a Rating of 9 or 10:n/a *

81%
This
Agency

MN
Would Recommend the Home Health Agency to Friends & Family:n/a *

75%
Completed Surveys:n/a *16,853
Response Rate:n/a *

34%
* No survey results are available for this period.



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