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Heartland Home Health Care And Hospice

  1. Home Health Care
  2. Minnesota
  3. Roseville Home Health Care Agencies
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Reviews
Overall Rating 4.0 / 5.0 ★★★★★

  • Jill Stillman ★★★★★ in the last week

    Heartland Hospice was absolutely amazing to work with! They are so compassionate. We were fortunate to have met our "team" about 3 weeks before my husband passed. They were eager to help in any way possible. Meeting them early allowed us to get to know them also, which made it a great relationship! Sue, Bari and Jessica were my favorites! Thank you for your HUGE hearts of service! Jill

  • Joyce Provo ★★★★★ a week ago

    Heartland Hospice is the most caring organization ever. My husband Jack was diagnosed with Stage IV Lung cancer and requested to die in the comfort of our home. Jack died on June 14. 2016 and lead a pretty normal life. almost pain free until.the end. Deb Busse was his wonderful nurse and became part of our family. When anyone asks about hospice care. I give Heartland Hospice a top rating.

  • Linda Molohon ★★★★★ 2 months ago

    Heartland came recommended to us by MN Oncology. My sister was diagnosed with stage 4 pancreatic cancer and once treatment was terminated we began home hospice care. After meeting with Heartland and begining their services nothing went smoothly. Equipment failed to show up on a timely manner. We had to make follow up calls for the equipment and critical drugs that were needed. More calls had to be made to management due to the fact that a Home Health Aides were not being provided. We were grateful to have two nurses Laura and Lisa that were doing the home site visits that help us though this journey. Unfortunately they spent most of of their time working on trying to correct things that were out of their control. We also found the Social Worker assigned to our case added no value. Based on our experience we would not be able to recommend this company for hospice care unless they have made significant changes in their commitment of services and supplies to their clients.

  • Liz Proper ★★★★★ 4 months ago

    Heartland cares. Losing a loved one is incredibly hard, but having the staff or Heartland and all that they do at our side made it that much more bearable. We couldn't have got through it without Heartland's services, professionalism, and support. Highly recommend.

  • Bill Jacobson ★★★★★ 4 months ago

    My family has been dealing with this company. The last week they have told us they are having a nursing assistant coming but no one showed up. After calling them and arguing with them they will bring someone out here. Yet medications, supplies have to be reminded to be sent out. We have to argue with them to get any services and supplies. The nurse Laura and Julia are awesome. Administration is horrible and I would go somewhere else than deal with them.

Heartland Home Health Care And Hospice Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Heartland Home Health Care And Hospice is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was worse than expected and the number that went to the ER without being re-admitted was better than expected.

Quality of Care:
This
Agency

MN
Begins Patient Care in Timely Manner:

79%

88%
Teaches Patients or Family About their Drugs:

97%

91%
Checks Patients Risk of Falling:

100%

98%
Checks Patient For Depression:

100%

96%
Checks on Patients Flu Shot:

82%

74%
Checks on Patients Pneumonia Shot:

92%

85%
Foot Care For Diabetes Patients:

98%

94%
Checks Patients For Pain:

74%

0%
Treats Patients Pain:

67%

0%
Treats Heart Failure Symptoms:

63%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

67%

0%
This
Agency

MN
Included Treatments to Prevent Bed Sores:

66%

0%
Checked Patients For the Risk of Bed Sores:

84%

0%
How Often Patients Improved Walking:

59%

48%
How Often Patients Improved Getting Out of Bed:

14%

13%
How Often Patients Improved Bathing:

13%

10%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

96%

69%
How Often Patients Improved Taking Medication by Mouth:

52%

42%
How Often Patients Had to be Admitted to the Hospital:

22%

15%
How Often Patients Needed Urgent Care From the ER:

13%

12%

Reviews from Patient Surveys

These Heartland Home Health Care And Hospice reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Heartland Home Health Care And Hospice to other home care agencies. More Info

Patient Surveys:
This
Agency

MN
Home Health Team Gave Care in a Professional Way:

86%

87%
Communicated Well With them:

85%

84%
Discussed Medicines Pain & Home Safety:

82%

83%
Gave their Home Health Agency a Rating of 9 or 10:

78%

81%
This
Agency

MN
Would Recommend the Home Health Agency to Friends & Family:

74%

75%
Completed Surveys:15417,062
Response Rate:

31%

33%

Cities Served by Heartland Home Health Care And Hospice

Heartland Home Health Care And Hospice serves ZIP codes that encompass all or part of each of the cities listed below.

Afton, MN
Andover, MN
Anoka, MN
Bayport, MN
Burnsville, MN
Cambridge, MN
Champlin, MN
Chanhassen, MN
Chaska, MN
Chisago City, MN
Circle Pines, MN
Cottage Grove, MN
Eden Prairie, MN
Elk River, MN
Excelsior, MN
Farmington, MN
Forest Lake, MN
Hamel, MN
Hastings, MN
Hopkins, MN
Hugo, MN
Inver Grove Heights, MN
Lake Elmo, MN
Lakeville, MN
Lindstrom, MN
Marine On Saint Croix, MN
Minneapolis, MN
Minnetonka, MN
Monticello, MN
Mound, MN
Newport, MN
North Branch, MN
Osseo, MN
Prior Lake, MN
Rogers, MN
Rosemount, MN
Saint Francis, MN
Saint Paul, MN
Saint Paul Park, MN
Scandia, MN
Shakopee, MN
South Saint Paul, MN
Stillwater, MN
Wayzata, MN
Wyoming, MN



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