Sholom Community Alliance
Service Area for Sholom Community Alliance
Overall Rating 3.4 / 5.0 ★★★★★
Joan Olson★★★★★ 4 months ago
My mother was a resident for almost 5 years. Yes, I had my share of issues with this facility over the years. However, the bottom line is that 99% of the staff are loving, caring people. This is more than just a job to them. They have a heart for this. I will be forever grateful to the staff at Sholom Home West for treating my mother with respect and love.
Marissa Briggs★★★★★ 3 months ago
My mom had a seizure resulting in a TBI and went to Shalom west tcf after a week long hospitalization. She was only there a few days and needed a lot of support, she was very unsteady and would frequently get up out of bed without assistance making her a big fall risk. On multiple occasions when we pushed the call light we waited up to 20 min for a staff to come in to check on her. If it had been an emergency or she had fallen when I was not there I shudder to think what could have happened with such slow response time. Some of the nurses were nice, that is the only compliment I can give the place.
Vincent Rose★★★★★ 4 months ago
Friendly staff. Very large connected buildings, but all the care you need for one space.
Parvaneh nelson★★★★★ a year ago
Think twice before you put your family members at this facility. The only good thing was the physical therapy. My mother 93 yrs old went there with broken hip. She was not cared for proper, she used to be left alone in the bathroom all by herself which it cause her to fall right on her face that she had to be hospitalized. During the 2 months she was there I had to be there every single day making sure she is not covered in urine and the other one, making sure her food is what I ordered, making sure she has been giving her pain medication. During her stay they ran out of her pain medication. They are short staff and dont care, they rather stand around and talk and be lazy than work. I wouldn't send my enemy there, worse nursing and rehab ever. Also they lost her denture and said it was my mothers fault. The higher staff is not any better, they are all about money and not care. Please think twice or you will be sorry. Very short staff and lazy. I had to go there every single night making sure she got her food, medication or had clean clothing or clean dipper. I wouldn't recommend this place at all. If they put on the buzzer no one would show up for hours.
Jane Doe★★★★★ 3 years ago
Over priced for inferior care and poor treatment of both tenants and employees. Many of the aides speak in other languages, eat the food meant for the tenants (and sometimes even bring the food home), use foul language, and act as if the tenants are an inconvenience to them and do not seem to face any repercussions or discipline for their actions. The few employees who seem to genuinely care about the tenants and carry the weight of the entire establishment on their shoulders are often treated poorly by the management. Also, many employees, especially management, do not even know the names of the tenants or fellow employees. In particular, the Volunteer Coordinator seems to think everyone in the establishment, including tenants, are inferior to her and frequently makes volunteers feel unwelcome. If you are looking to obtain a job here its seems as if laziness, rudeness, and a complete dislike of the elderly are all valued traits of the establishment. If you are considering Shalom as a residence for you or a loved one: don't, that is unless you enjoy a place with terrible management where those who actually show love and passion for their job (and your loved one) are ridiculed and torn down, while others who are far less than adequate at their job face no consequences for their neglect and mistreatment of your loved one.
Sholom Community Alliance Services
- Private Duty Home Care