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Caring Professionals Homecare

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  3. Minnesota (MN)
  4. Saint Paul
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Reviews
Overall Rating 2.5 / 5.0 ★★★★★

  • ★★★★★ a month ago

    I am appalled by the completely unprofessional conduct by the office employees. We found our own PCA and used this company as our agency. They made a big mistake with our annual evaluation. Their employee tells me this and admits his mistake, then calls me a day or two later asking about the evaluation AGAIN (apparently forgetting HE made a huge mistake, wasted my time and caused my son to lose his services due to this mistake) after we already had an extensive conversation about it. The same employee calls me multiple times to take actions on my end to fix his mistake. I do that and they sit on the evaluation for almost two months and don't submit it to the insurance company for approval. They also said they would pay my PCA for a few of her hours she worked because it was their mistake that was causing the holdup. In the meantime I have called multiple times to figure it out and don't receive a call back at all! Funny how when they want me to fix their mistake I get calls multiple times a week, but when I am trying to get them to do their job I get passed off/ignored!! I even called to speak to the person in charge (who I have spoken with before he always seems nice and answered questions well) and I got sent to someone else completely by the receptionist. We are switching companies and I would never recommend Caring "professionals" to anyone! To the person in charge there ( he knows who he is) you seem great but you really need to get employees that actually DO THEIR JOB! Losing us as a client was completely preventable!

  • ★★★★★ a year ago

    I had a I wonderful experience working there. They where kind and helped me with everything I needed. My grandmother was also a client with this organization and all of her PCA's where wonderful. A brilliant company!

  • ★★★★★ 2 years ago

    We have used Caring Professionals for the past year. Compared to Hmong Home Health where we started, they are 100 times easier to work with. The caveat may be that we brought two of Hmong Home Health Care's best PCA's with us. The part we like is that we can work with our two PCA's, manage schedules when they have to cover for each other. They are allowed to drive, so this has been on occasion helpful when Charles needed to be driven to a mall in snowy weather in order to do his walking exercise. Todd is the owner and he listens well to requests and worked very hard with us to make the original transfer of agencies easy.

  • ★★★★★ a year ago

    Serious communication issues between caring pro & their employees , unorganized one person says this and the next person is telling you different .. they hire anybody though so if you need a job go apply they won't turn anybody down but on the bright side I meet some life changing clients

  • ★★★★★ 4 years ago

    They are a very poor agency..Nobody is on the same page with ANYTHING...Understaffed and UNGMANAGED..Dont recommend

Caring Professionals Homecare Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Caring Professionals Homecare is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was not available and the number that went to the ER without being re-admitted was not available.

This
Agency

MN
Begins Patient Care in Timely Manner:n/a *

88%
Teaches Patients or Family About their Drugs:n/a *

91%
Checks Patients Risk of Falling:n/a *

98%
Checks Patient For Depression:n/a *

96%
Checks on Patients Flu Shot:n/a *

71%
Checks on Patients Pneumonia Shot:n/a *

83%
Foot Care For Diabetes Patients:n/a *

93%
Checks Patients For Pain:n/a *

0%
Treats Patients Pain:n/a *

0%
Treats Heart Failure Symptoms:n/a *

0%
Took Doctor Ordered Action to Prevent Bed Sores:n/a *

0%
Included Treatments to Prevent Bed Sores:n/a *

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
This
Agency

MN
How Often Patients Improved Walking:n/a *

43%
How Often Patients Improved Getting Out of Bed:n/a **

13%
How Often Patients Improved Bathing:n/a **

9%
How Often Patients Had Less Pain Moving Around:n/a **

0%
How Often Patients Breathing Improved:n/a **

0%
How Often Patients Wounds Healed After Operation:

0%

74%
How Often Patients Improved Taking Medication by Mouth:

0%

42%
How Often Patients Had to be Admitted to the Hospital:

0%

16%
How Often Patients Needed Urgent Care From the ER:

0%

13%
Pageviews Total:

3%

0%
Pageviews From Search Engines:

0%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%
* The number of patient episodes for this measure is too small to report.
** This measure currently does not have data or provider has been certified/recertified for less than 6 months.

Reviews from Patient Surveys

These Caring Professionals Homecare reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Caring Professionals Homecare to other home care agencies. More Info

Patient Surveys:
This
Agency

MN
Home Health Team Gave Care in a Professional Way:n/a *

86%
Communicated Well With them:n/a *

83%
Discussed Medicines Pain & Home Safety:n/a *

81%
Gave their Home Health Agency a Rating of 9 or 10:n/a *

81%
This
Agency

MN
Would Recommend the Home Health Agency to Friends & Family:n/a *

75%
Completed Surveys:n/a *16,853
Response Rate:n/a *

34%
* No survey results are available for this period.

Cities Served by Caring Professionals Homecare

Caring Professionals Homecare serves ZIP codes that encompass all or part of each of the cities listed below.

Forest Lake, MN
Lake Elmo, MN
Minneapolis, MN
Newport, MN
Osseo, MN
Saint Paul, MN
Stillwater, MN



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