Ridgeview Home Care Services
About Ridgeview Home Care Services
501 South Maple Street Ste 1Waconia, MN 55387
Phone: (952) 442-6030
Ownership type: Non - Profit Private
Date certified: 06/29/1984
Need help comparing agencies?
Add your notes on facilities to help others and make easy comparisons
Does Ridgeview Home Care Services, Inc offer the following services?
Bathing, using the toilet, and dressing
1 of 1 users say yes
Help taking or dispensing medication
1 of 1 users say yes
Care for the terminally ill
For appointments, groceries, etc.
1 of 1 users say yes
Meal planning/prep, laundry, etc.
1 of 1 users say yes
Floors, bathrooms, etc.
Trained for Alzheimer's, dementia, etc.
Help remembering to take medications
1 of 2 users say no
Service Area for Ridgeview Home Care Services
Photos
Reviews
Overall Rating 2.8 / 5.0 ★★★★★
-
Matt Smith ★★★★★ a year agoAbsolutely dreadful customer service. Lisa was rude, and acted like she was doing me a favor by answering my questions. After way too many years with Ridgeview, I switched to Allina home medical.
-
Laura Lanz ★★★★★ 7 months agoAwesome customer service!
-
Andrew Gieseke ★★★★★ 2 years agoFrom initial consultation through over 10 years of equipment orders Ridgeview Home Medical Equipment has been consistently helpful and convenient. I left the area for awhile and had them shipping my equipment with no issues. I tried another company closer to my new location and came back to Ridgeview for their easy ordering, reminders, and shipping.
-
S Burton ★★★★★ a year agoStaff seemed annoyed to have to work. I guy was friendly, other 2 women were complaining about customers.
-
Jennah Justenn ★★★★★ 2 years agoI called Monday to order URGENT C-PAP Supplies..because I need them as mine fell apart. I cannot breathe without my Cpap at night .well..todays Thursday still nothing. I called and I guess they'll arrive friday. This is NOT ACCEPTABLE. I stop breathing in my sleep. ..and without my supplies I am at risk of DEATH. I AM DONE WITH THIS PLACE AFTER TODAY. MANY TIMES MY HOSE IS DEFECTIVE & I DON'T GETBA REPLACEMENT. .INSTEAD I NEED TO USE DUCT TAPE. VERY UNSATISFIED LATELY.
Ridgeview Home Care Services Services
- Nursing Care
- Physical Therapy
- Occupational Therapy
- Speech Pathology
- Medical Social
- Home Health Aid
- Medicare
Medicare Evaluation of the Quality of Care
The quality of care given at Ridgeview Home Care Services is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info
Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.
| This Agency | MN | U.S. | |
|---|---|---|---|
| Begins Patient Care in Timely Manner: | 96% | 88% | 92% |
| Teaches Patients or Family About their Drugs: | 100% | 91% | 96% |
| Checks Patients Risk of Falling: | 100% | 98% | 99% |
| Checks Patient For Depression: | 99% | 96% | 97% |
| Checks on Patients Flu Shot: | 80% | 74% | 72% |
| Checks on Patients Pneumonia Shot: | 94% | 85% | 75% |
| Foot Care For Diabetes Patients: | 99% | 94% | 96% |
| Checks Patients For Pain: | 73% | 0% | 0% |
| Treats Patients Pain: | 67% | 0% | 0% |
| Treats Heart Failure Symptoms: | 75% | 0% | 0% |
| Took Doctor Ordered Action to Prevent Bed Sores: | 69% | 0% | 0% |
| This Agency | MN | U.S. | |
|---|---|---|---|
| Included Treatments to Prevent Bed Sores: | 70% | 0% | 0% |
| Checked Patients For the Risk of Bed Sores: | 88% | 0% | 0% |
| How Often Patients Improved Walking: | 60% | 48% | 56% |
| How Often Patients Improved Getting Out of Bed: | 16% | 13% | 15% |
| How Often Patients Improved Bathing: | 15% | 10% | 12% |
| How Often Patients Had Less Pain Moving Around: | 0% | 0% | 0% |
| How Often Patients Breathing Improved: | 0% | 0% | 0% |
| How Often Patients Wounds Healed After Operation: | 86% | 69% | 78% |
| How Often Patients Improved Taking Medication by Mouth: | 56% | 42% | 46% |
| How Often Patients Had to be Admitted to the Hospital: | 19% | 15% | 14% |
| How Often Patients Needed Urgent Care From the ER: | 11% | 12% | 11% |
Reviews from Patient Surveys
These Ridgeview Home Care Services reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Ridgeview Home Care Services to other home care agencies. More Info
| This Agency | MN | U.S. | |
|---|---|---|---|
| Home Health Team Gave Care in a Professional Way: | 90% | 87% | 89% |
| Communicated Well With them: | 88% | 84% | 86% |
| Discussed Medicines Pain & Home Safety: | 90% | 83% | 83% |
| Gave their Home Health Agency a Rating of 9 or 10: | 85% | 81% | 84% |
| This Agency | MN | U.S. | |
|---|---|---|---|
| Would Recommend the Home Health Agency to Friends & Family: | 82% | 75% | 79% |
| Completed Surveys: | 310 | 17,062 | 1,160,737 |
| Response Rate: | 37% | 33% | 29% |
Cities Served by Ridgeview Home Care Services
Ridgeview Home Care Services serves ZIP codes that encompass all or part of each of the cities listed below.
Belle Plaine, MN
Brownton, MN
Buffalo, MN
Carver, MN
Chanhassen, MN
Chaska, MN
Clear Lake, MN
Cokato, MN
Cologne, MN
Delano, MN
Excelsior, MN
Gaylord, MN
Gibbon, MN
Glencoe, MN
Green Isle, MN
Hamburg, MN
Hamel, MN
Hanover, MN
Henderson, MN
Hopkins, MN
Hutchinson, MN
Jordan, MN
Le Sueur, MN
Lester Prairie, MN
Long Lake, MN
Loretto, MN
Maple Plain, MN
Mayer, MN
Minneapolis, MN
Minnetonka, MN
Montrose, MN
Motley, MN
Mound, MN
New Auburn, MN
New Germany, MN
New Prague, MN
Norwood Young America, MN
Osseo, MN
Park Rapids, MN
Plato, MN
Rockford, MN
Rogers, MN
Saint Bonifacius, MN
Savage, MN
Shakopee, MN
Silver Creek, MN
Silver Lake, MN
Spring Park, MN
Stewart, MN
Victoria, MN
Watertown, MN
Waverly, MN
Wayzata, MN
Winsted, MN
Winthrop, MN
Young America, MN
