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Medical West Health Care

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Overall Rating 2.9 / 5.0 ★★★★★

  • ★★★★★ 2 weeks ago

    I've dealt with this business for a number of medical needs over the last decade and have always found their service to be very very good and the knowledge of their staff to be high. The only thing about this store is that their prices are somewhat high, but I believe that has something to do with what they charge Insurance, what insurance finally pays, and what it actually cost to buy the product. So I guess my advice would be to use Insurance whenever you can when buying from this or any other medical supply store. I've used other stores in St Louis and keep on coming back to Medical West because they truly are the best, regardless of price.

  • ★★★★★ 3 weeks ago

    I needed a pair of crutches that they didn't have on site, they called the warehouse and had them delivered for me the next morning. They adjusted them to the proper height. I was so grateful to have an experience with such great customer service, they were fast and friendly.

  • ★★★★★ 2 months ago

    Go some place else... I drove 40 miles and hobbled up there steps in order to get a knee walker... my doctoirs office faxed the prescription and insurance information... but of course they denied receiving it... I get there.. on crutches and they tell my my insurance won't cover the in a rental because of the crutches... they were wrong... DO NOT PATRONIZE these fools.. Go anywhere else...

  • ★★★★★ 2 months ago

    I've been using Medical West for at least 30 years. They are professional and personal and they have a nurse on staff. Try them you won't be disappointed.

  • ★★★★★ 4 months ago

    If I could give them less than one star I would. The Reps are not helpful, they don't seem to know the equipment, availability, coverage or really anything. This company has billed me for services and received 100% payment from the insurance company. Even with a credit on my account they will bill me.

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