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Pyramid Home Health Services

  1. Home Health Care
  2. Missouri
  3. Florissant Home Health Care Agencies
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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • Michael Malone ★★★★★ 7 months ago

    After 5+ years with Pyramid Home Health Services, my last day with the organization will be 5/15/18. I have really enjoyed my time with this company. Senior management is competent, involved, and willing to assist the field offices with any issue that may need to be resolved. Benefits and compensation are competitive within the industry. For a company the size of Pyramid, the organization still maintains a "family atmosphere", and I have had the pleasure of working with many great people. If I had not been presented with another job opportunity that requires relocation, I could see myself having a long future with Pyramid. I would recommend this company to anyone (regardless of the role you are applying for). I will miss all the friends I have made here, and wish everyone the best!

  • Juanita Johnson ★★★★★ 6 months ago

    Unreliable. I requested nurse aides for my dad at least a month out. I was told on a few occasions that an aide would be there to assist him and take him to dialysis and no one ever showed up. I had to keep taking off work because this company said they would have someone to assist him and didn't. Quick totake my check without truly having someone secured to nurse him. The OT/PT was decent, but not the in home nursing side. I simply don't believe they have ANY nurses on boarded. Use another agency if you are trying to get nursing care for your loved one.

  • Melissa C ★★★★★ 2 years ago

    Pyramid Home Health is only receiving a one star because ZERO is not an option. I needed assistance after having broke my knee. It took them several days to contact me after the initial request for services. By that time, a friend had already provided me with adaptive equipment and had taught me how to care for myself. When the Pyramid representative called, I told her that I no longer needed services. She insisted that they are required to evaluate me. A PT and and OT came out (of course, I was charged for both). The PT would not 'release' me so he had to come back again. I paid all bills that I had received from this accident in early November. Now, mid October, almost a year later, they send me ANOTHER bill. When I called to ask why I was receiving this now, the response was that they never billed me for my last appointment. Really.....bill me a year later! I have to go back into all my records to research what I actually had been billed for and what I had paid. Very unprofessional company!

  • Debbie Hamner ★★★★★ 2 years ago

    They will not provide interpreters for the hearing impaired which is against the ADA American Disability Act. Very Sad Company. They do not care about the deaf. Do they care about your health???? Hmmm???? That's a good question isn't it?

  • Ben Northcutt ★★★★★ 2 years ago

    Ok first off as far as Home Aides go everyone they sent was as lazy as a coon dog on a August afternoon! All 5 just wanted a job to appease the state. I only gave a one star because there nurses and pt and ot were professional.

Pyramid Home Health Services Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Home Care
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Pyramid Home Health Services is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was better than expected.

Quality of Care:
This
Agency

MO
Begins Patient Care in Timely Manner:

94%

93%
Teaches Patients or Family About their Drugs:

100%

95%
Checks Patients Risk of Falling:

100%

100%
Checks Patient For Depression:

100%

98%
Checks on Patients Flu Shot:

89%

77%
Checks on Patients Pneumonia Shot:

85%

82%
Foot Care For Diabetes Patients:

99%

95%
Checks Patients For Pain:

68%

0%
Treats Patients Pain:

67%

0%
Treats Heart Failure Symptoms:

65%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

67%

0%
This
Agency

MO
Included Treatments to Prevent Bed Sores:

62%

0%
Checked Patients For the Risk of Bed Sores:

89%

0%
How Often Patients Improved Walking:

57%

56%
How Often Patients Improved Getting Out of Bed:

18%

17%
How Often Patients Improved Bathing:

12%

13%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

84%

84%
How Often Patients Improved Taking Medication by Mouth:

43%

49%
How Often Patients Had to be Admitted to the Hospital:

16%

16%
How Often Patients Needed Urgent Care From the ER:

10%

12%

Reviews from Patient Surveys

These Pyramid Home Health Services reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Pyramid Home Health Services to other home care agencies. More Info

Patient Surveys:
This
Agency

MO
Home Health Team Gave Care in a Professional Way:

85%

89%
Communicated Well With them:

84%

87%
Discussed Medicines Pain & Home Safety:

78%

85%
Gave their Home Health Agency a Rating of 9 or 10:

83%

85%
This
Agency

MO
Would Recommend the Home Health Agency to Friends & Family:

67%

80%
Completed Surveys:13921,884
Response Rate:

33%

34%

Cities Served by Pyramid Home Health Services

Pyramid Home Health Services serves ZIP codes that encompass all or part of each of the cities listed below.

Arnold, MO
Augusta, MO
Ballwin, MO
Barnhart, MO
Beaufort, MO
Bellflower, MO
Bowling Green, MO
Bridgeton, MO
Catawissa, MO
Cedar Hill, MO
Chesterfield, MO
Crystal City, MO
Defiance, MO
Dittmer, MO
Elsberry, MO
Eolia, MO
Eureka, MO
Fenton, MO
Festus, MO
Florissant, MO
Foley, MO
Foristell, MO
Frankford, MO
Gerald, MO
Glencoe, MO
Gray Summit, MO
Grover, MO
Hawk Point, MO
Hazelwood, MO
Herculaneum, MO
High Hill, MO
High Ridge, MO
Hillsboro, MO
House Springs, MO
Imperial, MO
Jonesburg, MO
Labadie, MO
Lake Saint Louis, MO
Leslie, MO
Lonedell, MO
Marthasville, MO
Martinsburg, MO
Maryland Heights, MO
Montgomery City, MO
Moscow Mills, MO
New Florence, MO
O Fallon, MO
Old Monroe, MO
Pacific, MO
Pevely, MO
Robertsville, MO
Saint Ann, MO
Saint Charles, MO
Saint Clair, MO
Saint Louis, MO
Saint Peters, MO
Silex, MO
Sullivan, MO
Troy, MO
Union, MO
Valley Park, MO
Villa Ridge, MO
Warrenton, MO
Washington, MO
Wellsville, MO
Wentzville, MO
Winfield, MO
Wright City, MO



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