Phoenix Home Care
Need help comparing agencies?
Add your notes on facilities to help others and make easy comparisons
Does Phoenix Home Care, Inc offer the following services?
Bathing, using the toilet, and dressing
Help taking or dispensing medication
1 of 1 users say yes
Care for the terminally ill
For appointments, groceries, etc.
1 of 1 users say no
Meal planning/prep, laundry, etc.
Floors, bathrooms, etc.
Trained for Alzheimer's, dementia, etc.
Help remembering to take medications
Service Area for Phoenix Home Care
Overall Rating 3.0 / 5.0 ★★★★★
hallie hammond ★★★★★ 3 months ago
They never show up on the weekends, during the week I have found trash piled in front of doors, doors locked that shouldn't be making it unsafe for the client, badly soiled laundry sitting in on or around the washing machine, not taking the time to properly bathe client, not calling to say they won't be here, not washing dishes, and I've even caught some of the"home health aides" snooping through things they had no business in as the client is physically incapable of getting into those areas of the home. And after multiple complaints to local office nothing has been corrected.
Melissa Parscal ★★★★★ 3 months ago
Absolutely never call this company. If you value your loved ones do not do it. I have had nothing and I say nothing more than problems with this company and it is disturbing that they continue business. They never call you never return your phone calls the home providers are jokes they never show up they never call and say they're not coming and one I actually had to kick out because she was the home pr. It's been 4 weeks since they scheduled another person and they never even realized that I called another company and are receiving care.
Dana Miller ★★★★★ 11 months ago
Not reliable at all. Don't call to say they aren't showing up to take care of there clients. Definitely would not recommend them . Have had many interactions and they are horrible. Most of the caregivers have no experience and are clueless about taking care of the elderly.
Xaegan7 ★★★★★ a year ago
Do not recommend this place. They treat employees badly and refuse to pay them for work they had done. This stemmed from an incident with with a client and the family was threatening to sue Phoenix.They called the CNA of 30+ year unsympathetic, lacking compassion and uncaring because the employee acted calmly and decisively instead of jumping into a panic after the accident.They also called the CNA a liar as they were unable to accurately recount the incident as it had been at the end of a 12 hour day. Other clients that worked with this CNA where distraught at their termination and expressed a wish to leave this companies services. This individual was not paid for orientation as they were supposed to be after completing 80+ hours of work and was not paid over $200 in mileage and fuel expense. The management are as untruthful as they accuse the CNA of being stating that they were going to lose the client even though they did not. To the clients family, I am glad that you find yourselves perfect enough to think that it is appropriate to ruin someone's reputation, and strip them of their income. You should be thankful there was an experienced individual with the client to handle the situation. Thanks Xaegan7
Shae Davis ★★★★★ 4 months ago
Phoenix Home Care Services
- Nursing Care
- Physical Therapy
- Occupational Therapy
- Speech Pathology
- Medical Social
- Home Health Aid
Medicare Evaluation of the Quality of Care
The quality of care given at Phoenix Home Care is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info
Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.
|Begins Patient Care in Timely Manner:|
|Teaches Patients or Family About their Drugs:|
|Checks Patients Risk of Falling:|
|Checks Patient For Depression:|
|Checks on Patients Flu Shot:|
|Checks on Patients Pneumonia Shot:|
|Foot Care For Diabetes Patients:|
|Checks Patients For Pain:|
|Treats Patients Pain:|
|Treats Heart Failure Symptoms:|
|Took Doctor Ordered Action to Prevent Bed Sores:|
|Included Treatments to Prevent Bed Sores:|
|Checked Patients For the Risk of Bed Sores:|
|How Often Patients Improved Walking:|
|How Often Patients Improved Getting Out of Bed:|
|How Often Patients Improved Bathing:|
|How Often Patients Had Less Pain Moving Around:|
|How Often Patients Breathing Improved:|
|How Often Patients Wounds Healed After Operation:|
|How Often Patients Improved Taking Medication by Mouth:|
|How Often Patients Had to be Admitted to the Hospital:|
|How Often Patients Needed Urgent Care From the ER:|
Reviews from Patient Surveys
These Phoenix Home Care reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Phoenix Home Care to other home care agencies. More Info
|Home Health Team Gave Care in a Professional Way:|
|Communicated Well With them:|
|Discussed Medicines Pain & Home Safety:|
|Gave their Home Health Agency a Rating of 9 or 10:|
|Would Recommend the Home Health Agency to Friends & Family:|
Cities Served by Phoenix Home Care
Phoenix Home Care serves ZIP codes that encompass all or part of each of the cities listed below.
Bonnots Mill, MO
Climax Springs, MO
Cole Camp, MO
Gravois Mills, MO
Holts Summit, MO
Jefferson City, MO
Kingdom City, MO
La Monte, MO
Linn Creek, MO
Loose Creek, MO
Macks Creek, MO
Mc Girk, MO
Osage Beach, MO
Pilot Grove, MO
Rocky Mount, MO
Saint Elizabeth, MO
Sunrise Beach, MO