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Ssm Health At Home, Home Health - Jefferson City

  1. Home Health Care
  2. Missouri
  3. Jefferson City Home Health Care Agencies
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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Shelby Kehr ★★★★★ in the last week

    My husband was in the hospital last August for a few days during a Crohn's flare. We went to St. Mary's hospital here in Jeff. First bad taste in my mouth was a "patient representative" coming to my husbands hospital room (while he was still in patient with no release in sight - it was our first day there) to bring us our first bill. They stated that if we "paid before he was discharged we could get a measly 10% discount. That total was 250ish - which we chose to pay even in the distasteful way it was given to us, in my opinion. Second, in September we got a bill from the hospital for 18,000+ stating our insurance denied the claim. Insurance said the hospital didn't get a prior authorization for his hospital stay. The billing department was less than helpful, but after many hoops we found the prior auth and insurance paid on the claim. Fast forward to October we got our portion of the hospital bill(1,600+). Which I promptly filled out the assistance packet to see if we qualified and turned it in. For the last 4 months we have talked to them every 2-3 weeks about the status of the file, sent them additional information, jumped through hoop after hoop after hoop. (Seriously, a freaking ton of work.) Just to find out yesterday that we qualified to only have to pay 50% of the bill. You'd think yay right? But we were told that since we qualified for 50% (not 60,80, or 100) and our bill was less then 2,000 (which they have known this whole time) and that we still owed the 1,600+. Throughout this process I have talked to more rude people at the St. Mary's billing department and have wasted 4 months on this. If you want any advice mine would be to avoid them at all cost. Maybe them getting bought out will do something for their customer service.

  • Sundance Kidd ★★★★★ 2 weeks ago

    Went to the ER with Broncho spasm , was admitted with nitro drip x rays, blood tests, C scan, EGG, EKG, and I have no Ideal what else. Was released and told nothing was wrong and it is two months I was back at the ER 3 more times and nothing was done and one ER doctor stated he could not give any medication as he was not authorized . I am still being treated with Bronchopneumonia after I went to my general practitioner as he found it in 15 minutes

  • Michelle Lea ★★★★★ 2 weeks ago

    I feel like they didn't do anything for me I went in walking in pain hemerging blood and left in a wheelchair dying in pain I had a allergic reaction to the pain meds they gave me my face has been swallowing up for 2 days, I have been running a horrible fever they wouldn't check me or examine me they gave me a quarter bag of fluids and toradol and I am highly allergic to aspirin .I ain't impressed with the service I received 2 days ago at all the hospital did nothing for me.

  • Angie Shoop ★★★★★ a month ago

    Labor and Delivery Nurses have no respect for the privacy of their patients. Please don't assume that your patient wants everyone in her room to see whats under the blanket.

  • Nicole Rollins ★★★★★ 7 months ago

    5 teenagers one accident, they insured all of our children were cared for ina speedy manner and ensured no unessasary bills were ran up in the process.. The staff and doctors were very careful to explain to the kids in a manner they could understand what was going on and what to expect...

Ssm Health At Home, Home Health - Jefferson City Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Ssm Health At Home, Home Health - Jefferson City is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was better than expected and the number that went to the ER without being re-admitted was worse than expected.

Quality of Care:
This
Agency

MO
Begins Patient Care in Timely Manner:

99%

93%
Teaches Patients or Family About their Drugs:

100%

95%
Checks Patients Risk of Falling:

100%

100%
Checks Patient For Depression:

100%

98%
Checks on Patients Flu Shot:

93%

77%
Checks on Patients Pneumonia Shot:

95%

82%
Foot Care For Diabetes Patients:

100%

95%
Checks Patients For Pain:

77%

0%
Treats Patients Pain:

78%

0%
Treats Heart Failure Symptoms:

81%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

83%

0%
This
Agency

MO
Included Treatments to Prevent Bed Sores:

85%

0%
Checked Patients For the Risk of Bed Sores:

96%

0%
How Often Patients Improved Walking:

69%

56%
How Often Patients Improved Getting Out of Bed:

15%

17%
How Often Patients Improved Bathing:

14%

13%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

92%

84%
How Often Patients Improved Taking Medication by Mouth:

62%

49%
How Often Patients Had to be Admitted to the Hospital:

14%

16%
How Often Patients Needed Urgent Care From the ER:

15%

12%

Reviews from Patient Surveys

These Ssm Health At Home, Home Health - Jefferson City reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Ssm Health At Home, Home Health - Jefferson City to other home care agencies. More Info

Patient Surveys:
This
Agency

MO
Home Health Team Gave Care in a Professional Way:

89%

89%
Communicated Well With them:

88%

87%
Discussed Medicines Pain & Home Safety:

87%

85%
Gave their Home Health Agency a Rating of 9 or 10:

81%

85%
This
Agency

MO
Would Recommend the Home Health Agency to Friends & Family:

79%

80%
Completed Surveys:33321,884
Response Rate:

37%

34%

Cities Served by Ssm Health At Home, Home Health - Jefferson City

Ssm Health At Home, Home Health - Jefferson City serves ZIP codes that encompass all or part of each of the cities listed below.

Arnold, MO
Ashland, MO
Auxvasse, MO
Barnett, MO
Belle, MO
Bland, MO
Bonnots Mill, MO
Boonville, MO
Bourbon, MO
Brumley, MO
California, MO
Camdenton, MO
Centertown, MO
Chamois, MO
Clarksburg, MO
Climax Springs, MO
Columbia, MO
Crocker, MO
Cuba, MO
Dixon, MO
Eldon, MO
Eugene, MO
Florence, MO
Fortuna, MO
Freeburg, MO
Fulton, MO
Gravois Mills, MO
Harrisburg, MO
Hartsburg, MO
Henley, MO
Hermann, MO
High Point, MO
Holts Summit, MO
Iberia, MO
Jamestown, MO
Jefferson City, MO
Kaiser, MO
Kingdom City, MO
Koeltztown, MO
Lake Ozark, MO
Latham, MO
Laurie, MO
Linn, MO
Linn Creek, MO
Lohman, MO
Loose Creek, MO
Macks Creek, MO
Mc Girk, MO
Meta, MO
Mokane, MO
Montreal, MO
Morrison, MO
Mount Sterling, MO
New Bloomfield, MO
O Fallon, MO
Olean, MO
Osage Beach, MO
Otterville, MO
Owensville, MO
Portland, MO
Prairie Home, MO
Roach, MO
Rocky Mount, MO
Rolla, MO
Rosebud, MO
Russellville, MO
Saint Elizabeth, MO
Saint James, MO
Saint Louis, MO
Saint Thomas, MO
Steedman, MO
Stover, MO
Sunrise Beach, MO
Syracuse, MO
Tebbetts, MO
Tipton, MO
Tuscumbia, MO
Ulman, MO
Versailles, MO
Vichy, MO
Vienna, MO
Westphalia, MO
Williamsburg, MO



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