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Integrity Home Care + Hospice

  1. Home Health Care
  2. Missouri
  3. Lee S Summit Home Health Care Agencies
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Reviews
Overall Rating 2.4 / 5.0 ★★★★★

  • Bargainista 82 ★★★★★ 8 months ago

    STAY FAR AWAY as there are better options out there! Integrity has an extremely high turnover rate! You no sooner get adjusted to one person, then have to start over again. 6+ different points of contacts in less than 2.5 years is totally unacceptable! Also, Integrity is sometimes not easy to do business with, and are more concerned about the bottom line, as opposed to supporting their client(s). They frequently "claim" they are christian, but their actions (or lack of it) speaks otherwise. I'm happy to be moving my family member to another agency that is well-organized, professional, and most importantly, puts the needs of the client first. In addition, the new agency has access to many resources that Integrity has no clue about, which further validates that it's all about the money with Integrity, and not improving the quality of life for their client(s). I would not recommend Integrity to my worst enemy.

  • Donna West ★★★★★ 8 months ago

    Worst company on earth they can have the least amount of care. If you use them you must or hate that person you are asking help for! Hope they go out of business asking Medicare to do a full audit of there billing plus Humana and they will get a call from me until the doors are shut down or the audit shuts them down. Anyone doing business with them will be reported for review daily

  • Angela Malcom ★★★★★ 11 months ago

    Horrible company. They present themselves as a Christian company but don't let them fool you. If you love your loved ones needing care please go with someone else. I unfortunately worked here for little less than a year. This company is disorganized, has tons of turn over and they often lay off people with no real cause monthly. Because they don't run thier company right and can't retain employees it effects all of their customers. It's impossible to reach someone to reschedule a home visit or convey a problem. Often times appointments are missed the ball is dropped on ordering meds, changes of condition and care responsibilities start to get overlooked. Turn over is so high you will find they do not have enough people to staff each client and if they do take you on as one you will get someone different out to your house everytime.

  • Rusty Myers ★★★★★ a year ago

    I would not even remotely recommend this company for home care/would vac services. For the most part the nurses are pretty good. The supervisory/admin. staff however, suffer greatly. Very lackadaisical approach. No follow up, return calls. No confidence in those running the Less Summit location. In addition, I just read two other reviews that exactly parrot mine. Furthermore, the (response from owner) on the other 2 reviews is an identical "canned" pre-written response. Wish now that I could give 0 stars.

  • Jason Barnes ★★★★★ a year ago

    My aunt has had integrity for as long as i can remember, She loved her nurse, and made a lifelong friend of one of our house keepers, Brenda, .. Later on in life i was able to work for my aunt through consumer directed care services, all in all, integrity has been great, so regardless of these other negative reviews, I would recommend them to anyone needing their service !

Integrity Home Care + Hospice Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Private Duty Home Care
  •   Home Care
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Integrity Home Care + Hospice is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was worse than expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

MO
Begins Patient Care in Timely Manner:

83%

93%
Teaches Patients or Family About their Drugs:

99%

95%
Checks Patients Risk of Falling:

99%

100%
Checks Patient For Depression:

94%

98%
Checks on Patients Flu Shot:

81%

77%
Checks on Patients Pneumonia Shot:

81%

82%
Foot Care For Diabetes Patients:

98%

95%
Checks Patients For Pain:

77%

0%
Treats Patients Pain:

76%

0%
Treats Heart Failure Symptoms:

85%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

75%

0%
This
Agency

MO
Included Treatments to Prevent Bed Sores:

83%

0%
Checked Patients For the Risk of Bed Sores:

97%

0%
How Often Patients Improved Walking:

69%

56%
How Often Patients Improved Getting Out of Bed:

23%

17%
How Often Patients Improved Bathing:

12%

13%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

88%

84%
How Often Patients Improved Taking Medication by Mouth:

53%

49%
How Often Patients Had to be Admitted to the Hospital:

20%

16%
How Often Patients Needed Urgent Care From the ER:

12%

12%

Reviews from Patient Surveys

These Integrity Home Care + Hospice reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Integrity Home Care + Hospice to other home care agencies. More Info

Patient Surveys:
This
Agency

MO
Home Health Team Gave Care in a Professional Way:

81%

89%
Communicated Well With them:

74%

87%
Discussed Medicines Pain & Home Safety:

81%

85%
Gave their Home Health Agency a Rating of 9 or 10:

75%

85%
This
Agency

MO
Would Recommend the Home Health Agency to Friends & Family:

74%

80%
Completed Surveys:14321,884
Response Rate:

29%

34%

Cities Served by Integrity Home Care + Hospice

Integrity Home Care + Hospice serves ZIP codes that encompass all or part of each of the cities listed below.

Ashland, MO
Auxvasse, MO
Bates City, MO
Belton, MO
Blue Springs, MO
Boonville, MO
Buckner, MO
Centerview, MO
Centralia, MO
Clark, MO
Columbia, MO
East Lynne, MO
Excelsior Springs, MO
Franklin, MO
Fulton, MO
Grain Valley, MO
Grandview, MO
Greenwood, MO
Hallsville, MO
Harrisburg, MO
Harrisonville, MO
Higginsville, MO
Holden, MO
Independence, MO
Jefferson City, MO
Kansas City, MO
Kansas City, KS
Kearney, MO
Kingdom City, MO
Kingsville, MO
Knob Noster, MO
Lees Summit, MO
Liberty, MO
Lone Jack, MO
Mayview, MO
Mexico, MO
Moberly, MO
Napoleon, MO
New Bloomfield, MO
Oak Grove, MO
Odessa, MO
Olathe, KS
Overland Park, KS
Peculiar, MO
Pilot Grove, MO
Platte City, MO
Pleasant Hill, MO
Raymore, MO
Rocheport, MO
Shawnee, KS
Sibley, MO
Smithton, MO
Smithville, MO
Spring Hill, KS
Sturgeon, MO
Sweet Springs, MO
Warrensburg, MO
Weston, MO
Wooldridge, MO



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