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Apollo Medical

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  4. Saint Louis
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Reviews
Overall Rating 1.0 / 5.0 ★★★★★

  • Phyllis J Brockman
    ★★★★★ a month ago

    My review is about Apollo's website. I've been using the web since the early 90's and computers in general since the mid-70's but incomplete websites like this one irritate the hell out of me. There is no was to access the St. Louis (Creve Coeur) office other than telephone. I prefer the web. At the end of my Apollo home care service (March 2017) nobody ever arrived to pick up the left-over supplies that would never be used. Among the supplies was the Sharps Container. It's still sitting in my bedroom. The issue was staffing. The lead nurse was ill and had surgery. The regular nurse told me that the lead nurse would pick up all the unused products and donate them to free clinics. After a couple of months, we ended up tossing all the unused stuff into recycle but still have the sharps container complete with used sharps. I guess I could put a flower arrangement in it. When I called their office on Old Olive Street Rd. today, I was instructed to simply toss it out with my regular trash. I feel guilty because as a former OSHA Regulation Trainer I know this is against the law. Whatever.

  • LaDonne Felton
    ★★★★★ 8 months ago

    3 different nurses visited in less than 2 weeks . They are suppose to call the night before to schedule visits which rarely happens . Today they were a no call no show then had the audacity to get smart when we called to complained .

Apollo Medical Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Apollo Medical is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was worse than expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

MO
Begins Patient Care in Timely Manner:

95%

92%
Teaches Patients or Family About their Drugs:

97%

96%
Checks Patients Risk of Falling:

99%

99%
Checks Patient For Depression:

99%

99%
Checks on Patients Flu Shot:

73%

73%
Checks on Patients Pneumonia Shot:

73%

80%
Foot Care For Diabetes Patients:

88%

95%
Checks Patients For Pain:

75%

0%
Treats Patients Pain:

68%

0%
Treats Heart Failure Symptoms:

79%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

66%

0%
Included Treatments to Prevent Bed Sores:

61%

0%
Checked Patients For the Risk of Bed Sores:

87%

0%
This
Agency

MO
How Often Patients Improved Walking:

55%

54%
How Often Patients Improved Getting Out of Bed:

18%

16%
How Often Patients Improved Bathing:

12%

13%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

80%

85%
How Often Patients Improved Taking Medication by Mouth:

44%

50%
How Often Patients Had to be Admitted to the Hospital:

25%

16%
How Often Patients Needed Urgent Care From the ER:

13%

12%
Pageviews Total:

10%

0%
Pageviews From Search Engines:

2%

0%
Pageviews From City Page:

1%

0%
Pageviews From Funnel:

0%

0%

Reviews from Patient Surveys

These Apollo Medical reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Apollo Medical to other home care agencies. More Info

Patient Surveys:
This
Agency

MO
Home Health Team Gave Care in a Professional Way:

81% *

89%
Communicated Well With them:

84% *

87%
Discussed Medicines Pain & Home Safety:

77% *

85%
Gave their Home Health Agency a Rating of 9 or 10:

77% *

86%
This
Agency

MO
Would Recommend the Home Health Agency to Friends & Family:

73% *

80%
Completed Surveys:95 *20,220
Response Rate:

28% *

35%
* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by Apollo Medical

Apollo Medical serves ZIP codes that encompass all or part of each of the cities listed below.

Alton, IL
Arnold, MO
Ballwin, MO
Barnhart, MO
Belleville, IL
Bethalto, IL
Bridgeton, MO
Cedar Hill, MO
Chesterfield, MO
Collinsville, IL
Cottage Hills, IL
De Soto, MO
Dittmer, MO
East Alton, IL
East Saint Louis, IL
Edwardsville, IL
Eureka, MO
Fairview Heights, IL
Fenton, MO
Festus, MO
Florissant, MO
Foristell, MO
Glencoe, MO
Godfrey, IL
Granite City, IL
Grover, MO
Hazelwood, MO
High Ridge, MO
Highland, IL
House Springs, MO
Imperial, MO
Jerseyville, IL
Labadie, MO
Lake Saint Louis, MO
Livingston, IL
Lovejoy, IL
Madison, IL
Marine, IL
Maryland Heights, MO
Maryville, IL
Mascoutah, IL
O Fallon, MO
O Fallon, IL
Pacific, MO
Saint Ann, MO
Saint Charles, MO
Saint Louis, MO
Saint Peters, MO
Staunton, IL
Valley Park, MO
Waterloo, IL
Wentzville, MO
West Alton, MO
Winfield, MO
Wood River, IL



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