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Integrity Home Care + Hospice

  1. Home Health Care
  2. Missouri
  3. Springfield Home Health Care Agencies
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Reviews
Overall Rating 4.0 / 5.0 ★★★★★

  • katrina miller ★★★★★ 2 weeks ago

    I have worked in the medical field off and on for 25 years, until I was part of this team and company I never really felt appreciated, nor accomplished as much as I do working here...(now I have been her for over 6.5 years).... I feel like we have done so much for people, and we strive on trying to give the best service we can. This company means more to me then just a Job , they are my family, we are a team and we all have big hearts, you have to have compassion to do this job! -saying that, I feel like we all go above and beyond for our Patients and Clients, and I feel like this company truly loves and cares for their employees.

  • Gina Wheeler ★★★★★ a week ago

    I have worked for Integrity for 5yrs. This is an amazing place to learn and grow. Not only am I an employee but my family are also clients.

  • April Wooten ★★★★★ 3 weeks ago

    I have worked out of the Joplin office for almost 5 years, I work with some of the most caring people I have ever met in my life. We all work hard to work together to get the best out come for our clients and field staff.

  • Amy Appleberry ★★★★★ 2 weeks ago

    BEWARE!! We were warned by MULTIPLE people who had similar experiences to go with a different provider, but my father n law had been with them for 15+ years he was against changing. The previous years he wasn't sick though. They had been doing light cleaning and grocery shopping. Once he was diagnosed terminal the game changed. From the second hospice got involved things got weird and wrong! They immediately started talking to us and him like he was on his death bed and not in mental control enough to make his own decisions so we would drive the 1+ hr. drive, emotionally wraught because we expected him to be what they said only to have him walk out the front door and meet us at our vehicle. (That was the first time). So we stayed into the night with him talking and reminiscing and us completely confused as to why they would call and say those things when he was obviously fine. from then it just got worse. My husband, who his father had given power of attorney to, recieved an afternoon call that he had made the decision to go into a home due to needing 24hr care and us being so far away. We were told they had him going into a very nice spacious home that was newly remodeled yada yada. when we showed up to take him he was very strange acting and quite I thought he'd given up, then we checked him into an old, musty, dreary home where he had the corner of a small shared room. We couldnt take it and the next morning went and took him out of that place and moved him in with us which he thanked me every day for. During the time he was with us I never observed any of the things his nurse from before had repeatedly said. Oh, plus during the nursing home check in it came out that his nurse had taken my husband off as power of attorney and the HIIPA which doesn't seem legal. Also my father n law told us he was never told about the nursing home until the morning we moved him and that the nurse had come over dosed him with liquid adivan and xanex and told him right before we got there. that's why he wasn't fighting against it! The nurses he had at our home in branson never forced that medicine on him like the one in springfield. either. We had a trip with our 14 year old that had been previously planned so we took him to stay for 3 days with a friend of his from his old apartment. For some reason the nurse he had before ended up there on the day we were picking him up. they asked the friend to let them talk to him alone and when she got back the power of attorney had been switched from my husband and they were taking him back to that same home. My husband and I called repeatedly trying to find where he was at only to get the run around and talked to with disrespect. My father in law was weak but in decent physical health and still in strong mind and within 7 days of being kidnapped and hidden he passed. Noone bothered to call until the funeral director saw my husband listed as next of kin 2 days after the fact! in his personal items his checkbook pocketknife and glasses were all misplaced or stolen. At this point it doesnt matter. Nothing will ever convince me there was not something dirty going on behind the scenes with the nurse at least. I would like to know if the money that this company takes from people after their dead gets split into bonuses or do they use that for incentives? The only other idea that makes sense is that the nurse is a serial killer which sounds crazy but it does happen!

  • Shane Sauer ★★★★★ 5 months ago

    I get discharged today from my home health nurse service's. I'm a recent bka amputee who just went through a revision surgery. I've had a fill in nurse once in a while, but the nurse I have now has been working with me since day 1. Lacie is absolutely awesome. She has had alot of patience with me and has encouraged me to keep going on when I just wanted to quit. She's heard me scream and cry and she's heard me laugh. Through it all , she has been absolutely amazing. Lacie told me from day 1 that she will see me through all of this until I was healed completely and she has totally stayed true to her word. You are amazing Lacie , thank you for hanging in there with me!! Thank you integrity !!

Integrity Home Care + Hospice Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Private Duty Home Care
  •   Home Care
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Integrity Home Care + Hospice is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

MO
Begins Patient Care in Timely Manner:

96%

93%
Teaches Patients or Family About their Drugs:

99%

95%
Checks Patients Risk of Falling:

100%

100%
Checks Patient For Depression:

99%

98%
Checks on Patients Flu Shot:

85%

77%
Checks on Patients Pneumonia Shot:

89%

82%
Foot Care For Diabetes Patients:

100%

95%
Checks Patients For Pain:

76%

0%
Treats Patients Pain:

72%

0%
Treats Heart Failure Symptoms:

79%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

73%

0%
This
Agency

MO
Included Treatments to Prevent Bed Sores:

77%

0%
Checked Patients For the Risk of Bed Sores:

98%

0%
How Often Patients Improved Walking:

68%

56%
How Often Patients Improved Getting Out of Bed:

14%

17%
How Often Patients Improved Bathing:

13%

13%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

93%

84%
How Often Patients Improved Taking Medication by Mouth:

50%

49%
How Often Patients Had to be Admitted to the Hospital:

15%

16%
How Often Patients Needed Urgent Care From the ER:

14%

12%

Reviews from Patient Surveys

These Integrity Home Care + Hospice reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Integrity Home Care + Hospice to other home care agencies. More Info

Patient Surveys:
This
Agency

MO
Home Health Team Gave Care in a Professional Way:

87%

89%
Communicated Well With them:

82%

87%
Discussed Medicines Pain & Home Safety:

82%

85%
Gave their Home Health Agency a Rating of 9 or 10:

81%

85%
This
Agency

MO
Would Recommend the Home Health Agency to Friends & Family:

76%

80%
Completed Surveys:36521,884
Response Rate:

34%

34%

Cities Served by Integrity Home Care + Hospice

Integrity Home Care + Hospice serves ZIP codes that encompass all or part of each of the cities listed below.

Alba, MO
Aldrich, MO
Anderson, MO
Asbury, MO
Ash Grove, MO
Aurora, MO
Ava, MO
Avilla, MO
Barnett, MO
Billings, MO
Blue Eye, MO
Bois D Arc, MO
Bolivar, MO
Branson, MO
Brighton, MO
Bronaugh, MO
Brookline, MO
Brumley, MO
Bruner, MO
Buffalo, MO
Camdenton, MO
Cape Fair, MO
Carl Junction, MO
Carterville, MO
Carthage, MO
Cassville, MO
Cedarcreek, MO
Chadwick, MO
Chestnutridge, MO
Clever, MO
Climax Springs, MO
Collins, MO
Conway, MO
Crane, MO
Crocker, MO
Cross Timbers, MO
Cuba, MO
Deerfield, MO
Diamond, MO
Dixon, MO
Duenweg, MO
Dunnegan, MO
Eagle Rock, MO
El Dorado Springs, MO
Eldon, MO
Eldridge, MO
Elkland, MO
Everton, MO
Exeter, MO
Fair Grove, MO
Fairview, MO
Falcon, MO
Flemington, MO
Fordland, MO
Forsyth, MO
Freistatt, MO
Galena, MO
Golden, MO
Golden City, MO
Goodman, MO
Graff, MO
Granby, MO
Gravois Mills, MO
Greenfield, MO
Grovespring, MO
Half Way, MO
Hartville, MO
Hermitage, MO
Highlandville, MO
Hollister, MO
Humansville, MO
Iberia, MO
Jasper, MO
Joplin, MO
Kaiser, MO
Kimberling City, MO
Kirbyville, MO
Kissee Mills, MO
La Russell, MO
Lake Ozark, MO
Lamar, MO
Lampe, MO
Lanagan, MO
Laquey, MO
Lebanon, MO
Linn Creek, MO
Lockwood, MO
Long Lane, MO
Louisburg, MO
Lowry City, MO
Lynchburg, MO
Macks Creek, MO
Macomb, MO
Mansfield, MO
Marionville, MO
Marshfield, MO
Miller, MO
Monett, MO
Montreal, MO
Morrisville, MO
Mount Vernon, MO
Mountain Grove, MO
Neck City, MO
Neosho, MO
Nevada, MO
Niangua, MO
Nixa, MO
Noel, MO
Norwood, MO
Olean, MO
Oronogo, MO
Osage Beach, MO
Osceola, MO
Ozark, MO
Phillipsburg, MO
Pierce City, MO
Pineville, MO
Pittsburg, MO
Pleasant Hope, MO
Preston, MO
Purdy, MO
Racine, MO
Reeds, MO
Reeds Spring, MO
Republic, MO
Richards, MO
Richland, MO
Ridgedale, MO
Roach, MO
Rockaway Beach, MO
Rocky Comfort, MO
Rocky Mount, MO
Rogersville, MO
Rueter, MO
Russellville, MO
Saginaw, MO
Saint Elizabeth, MO
Saint Robert, MO
Sarcoxie, MO
Schell City, MO
Seligman, MO
Seneca, MO
Seymour, MO
Sheldon, MO
Shell Knob, MO
South West City, MO
Sparta, MO
Spokane, MO
Springfield, MO
Squires, MO
Stark City, MO
Stella, MO
Stotts City, MO
Stoutland, MO
Stover, MO
Strafford, MO
Sunrise Beach, MO
Taneyville, MO
Tunas, MO
Tuscumbia, MO
Ulman, MO
Urbana, MO
Verona, MO
Versailles, MO
Walnut Grove, MO
Walnut Shade, MO
Washburn, MO
Waynesville, MO
Weaubleau, MO
Webb City, MO
Wentworth, MO
Wheatland, MO
Wheaton, MO
Willard, MO



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