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First Choice Home Health

  1. Home Health Care
  2. Montana
  3. Bozeman Home Health Care Agencies
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Each ZIP code that First Choice Home Health serves is highlighted on the map above.

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Reviews
Overall Rating 1.0 / 5.0 ★★★★★

  • Allen Parks ★★★★★ 2 months ago

    I would not recommend this company to anyone looking for compassionate, SAFE, and supportive home care for themselves or their family members. The office staff argue, talk over you, and don't listen if you bring concerns to them, they don't take responsibility, and they place blame on the patients and family or anyone else so it's not on them. Won't find a sincere apology or customer service here. This company is clearly about business and profit, over quality of patient care. The in home staff are nice, but they don't have enough time for you, rush the visits and try to get you discharged as soon as possible and rush the recovery process even if your doctor disagrees and you still need time, so they can keep more of the Medicare profits in exchange for patient safety. This company is run poorly, disorderly, has the wrong people in charge, corrupt, and money grubbing. Im so disappointed in this company, what they do is wrong. They neglect patient needs and lack compassionate care, which greatly impacts safety, all for a little more money at the end of the day.

  • Jane Doe ★★★★★ 5 months ago

    This company only cares about money. Not patients. The office staff is extremely rude and argumentative. If you have Medicaid, good luck getting them to see you since apparently Medicaid doesn't pay them enough for them to care about you. If you want or need nursing care, good luck with that too. Appparently they are not required to send a CNA, and they'll only pay a nurse to see you unless you're on your death bed, if that. I guess they don't make enough money on that to care either. This company will give you therapy. That is all. The other home health company's send nursing care automatically and never argue with you about whether or not you need it. The other companies provide you with all the services you require and actually care about you, not just the money.

First Choice Home Health Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at First Choice Home Health is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was better than expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

MT
Begins Patient Care in Timely Manner:

96%

88%
Teaches Patients or Family About their Drugs:

96%

93%
Checks Patients Risk of Falling:

99%

99%
Checks Patient For Depression:

95%

96%
Checks on Patients Flu Shot:

79%

75%
Checks on Patients Pneumonia Shot:

92%

83%
Foot Care For Diabetes Patients:

93%

94%
Checks Patients For Pain:

62%

0%
Treats Patients Pain:

62%

0%
Treats Heart Failure Symptoms:

75%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

66%

0%
This
Agency

MT
Included Treatments to Prevent Bed Sores:

54%

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
How Often Patients Improved Walking:

46%

49%
How Often Patients Improved Getting Out of Bed:

18%

17%
How Often Patients Improved Bathing:

17%

13%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

88%

69%
How Often Patients Improved Taking Medication by Mouth:

47%

43%
How Often Patients Had to be Admitted to the Hospital:

13%

15%
How Often Patients Needed Urgent Care From the ER:

10%

13%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These First Choice Home Health reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare First Choice Home Health to other home care agencies. More Info

Patient Surveys:
This
Agency

MT
Home Health Team Gave Care in a Professional Way:

90% *

87%
Communicated Well With them:

91% *

85%
Discussed Medicines Pain & Home Safety:

83% *

81%
Gave their Home Health Agency a Rating of 9 or 10:

84% *

83%
This
Agency

MT
Would Recommend the Home Health Agency to Friends & Family:

82% *

79%
Completed Surveys:72 *2,672
Response Rate:

31% *

35%
* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by First Choice Home Health

First Choice Home Health serves ZIP codes that encompass all or part of each of the cities listed below.

Belgrade, MT
Big Sky, MT
Bozeman, MT
Gallatin Gateway, MT
Manhattan, MT
Three Forks, MT
West Yellowstone, MT
Whitehall, MT



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