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Alamance Regional Medical Center

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Reviews
Overall Rating 2.5 / 5.0 ★★★★★

  • Stephania Garzon
    ★★★★★ 3 weeks ago

    If I could give this hospital a zero, I would. About a month an a half ago I went to the emergency room (encouraged by the local Urgent Care), drove myself there, waited in line, checked in, paid $40 dollars for "the consult", probably spent about 10 min of direct contact with a nurse and 5 min with a doctor and got charged $700 dollars for NOTHING! They DID NOT do ANY blood work, urine test, IV, MRI, or X-ray. NOTHING! And today I called and the best explanation they could give me is "That is the minimum fee for the ER". Save yourself the headache. Literally just by WALKING IN, you already owe them almost a 1,000 dollars, for them to stand in front of you and ask your name. This hospital is not worth the time or the money.

  • Nina Grantham
    ★★★★★ 3 weeks ago

    Terrible! I had my second child at this hospital. The nurses were very rude and dismissive. This is not a hospital that encourages or assist with breastfeeding. Several nurses tried to convince me to bottle feed. This hospital has a long way to go if they are ever going to be on par with the rest of the nation. SAVE YOUR SELF!!! SKIP THIS PLACE!!!

  • Vickie West-Riggsbee
    ★★★★★ 3 months ago

    Brought a family member in for some mental issues the check in nurse was so very courteous. I'm am not sure of her name but it was about 11:30p on Wednesday June 21, 2017. Also the processing nurse and CNA was very nice and very helpful. Not a bad experience at all. Kudos to the ER staff!

  • Susan Roberts
    ★★★★★ 2 months ago

    I've just moved into the area temporary. So July 27 th was my first visit. I went to the emergency room with chest pain. I don't think I could have received any better treatment or a more caring staff than I had. I was very afraid because of my family history of heart disease. They were kind and explain everything in detail thank you for a job well done.

  • Malcolm Willis
    ★★★★★ a week ago

    Honest as it gets. The nurses acted dismissive and annoyed anytime I had a question. They had me on a liquid diet and told I MIGHT have surgery. 12 hours later still no update, had to finally ask them to give me soup bc they didn't update me out of those 12 hours, so I pretty much had to make the decision I wasn't going to have surgery bc my hunger pains were getting out of hand and turns out I didn't have to have surgery and of the 12 hours saw my doctor once and really wasn't clear about what we would be doing. They focus too much on trying to make it like a hotel stay then actually making progress on your health. Any questions about my progress and they just tell me "the doctor will be in to see you in about 30 mins OR SO(2+hours)" then the doctor and I talk for about 3-5 mins tell me what we're going to do for a couple hours then I never saw her, that's it. When I woke up the next morning they told me the doctor should see you soon(8:37am) the doctor knocked on my door at 2:24pm told me she had planned a surgery before me even though I was told she would be in my room "in 30 mins or so". No one COMMUNICATED that to me or even the nurse from what she told me. It was a frustrating experience. I've lived in the area for 15 years and I usually go to Moses cone in Greensboro bc I hear highly of their facility but at the time it was an emergency but honestly I think I should of toughed it out and went to the facility In Greensboro because the Burlington-Alamance facility needs work on COMMUNICATION and making sure the patient is making progress and not just asking "do you need ice?" every four hours, I was never belligerent or rude. I would always asked questions level-headed and responses were if I was intruding and being disrespectful. Overall I didn't have a pleasant stay, it wasn't poor but surely below average.




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