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Advanced Home Care

  1. Home Health Care
  2. North Carolina
  3. Concord Home Health Care Agencies
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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Ashley Rob ★★★★★ 5 months ago

    I would prefer to give this company ZERO stars. The situation of needing home health care is difficult enough. This company made my experience far more difficult than it could have been. I told my mom's wonderful doctor that she needed more help than I could provide alone and her office helped set up home health care with Advanced Home Care. A nurse came out and was very nice and helpful. A physical therapist came out and was also very nice and helpful. Next, the occupational therapist. This woman, rather than doing her job and helping me determine what is best for my mom, called Social Services on me saying my mom was in danger. What?! I was already looking at long-term care options (and actually made the decision and put the process in place just hours before I learned about the social services call). But Social Services? Every single doctor and every single nurse I've described the situation to was aghast. I took my mom to every single chemo apt for six months, and every single radiation appt for 3 weeks. And every single doc appt in-between. I bought her a medical bed with my own money rather than waiting for Medicare. My mom was a Social Worker for 35 years and it ticked her off! Why make things so much more difficult when you are in the perfect position to help someone? I haven't cried since my mom's original cancer diagnosis, and I cried for a solid hour and a half. Needless to say, I fired them. I HATE this company.

  • Mike KS ★★★★★ a year ago

    Excellent, friendly staff who work hard to help you.

Advanced Home Care Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Advanced Home Care is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

NC
Begins Patient Care in Timely Manner:

96%

93%
Teaches Patients or Family About their Drugs:

100%

97%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

100%

97%
Checks on Patients Flu Shot:

83%

79%
Checks on Patients Pneumonia Shot:

91%

83%
Foot Care For Diabetes Patients:

100%

96%
Checks Patients For Pain:

74%

0%
Treats Patients Pain:

81%

0%
Treats Heart Failure Symptoms:

73%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

73%

0%
This
Agency

NC
Included Treatments to Prevent Bed Sores:

77%

0%
Checked Patients For the Risk of Bed Sores:

91%

0%
How Often Patients Improved Walking:

61%

58%
How Often Patients Improved Getting Out of Bed:

14%

16%
How Often Patients Improved Bathing:

13%

14%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

91%

85%
How Often Patients Improved Taking Medication by Mouth:

50%

49%
How Often Patients Had to be Admitted to the Hospital:

19%

16%
How Often Patients Needed Urgent Care From the ER:

13%

14%

Reviews from Patient Surveys

These Advanced Home Care reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Advanced Home Care to other home care agencies. More Info

Patient Surveys:
This
Agency

NC
Home Health Team Gave Care in a Professional Way:

92%

90%
Communicated Well With them:

90%

87%
Discussed Medicines Pain & Home Safety:

89%

85%
Gave their Home Health Agency a Rating of 9 or 10:

89%

87%
This
Agency

NC
Would Recommend the Home Health Agency to Friends & Family:

85%

82%
Completed Surveys:33736,672
Response Rate:

29%

27%

Cities Served by Advanced Home Care

Advanced Home Care serves ZIP codes that encompass all or part of each of the cities listed below.

Albemarle, NC
Badin, NC
Charlotte, NC
Concord, NC
Cornelius, NC
Davidson, NC
Denver, NC
East Spencer, NC
Greensboro, NC
Harrisburg, NC
Huntersville, NC
Indian Trail, NC
Kannapolis, NC
Kings Mountain, NC
Locust, NC
Midland, NC
Mooresville, NC
Mount Holly, NC
Mount Pleasant, NC
New London, NC
Norwood, NC
Oakboro, NC
Richfield, NC
Rockwell, NC
Salisbury, NC
Stanfield, NC
Waxhaw, NC



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