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Elite Professionals Home Care Company

  1. Home Health Care
  2. Nebraska
  3. Lincoln Home Health Care Agencies
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Reviews
Overall Rating 2.6 / 5.0 ★★★★★

  • Wendy Young ★★★★★ 2 months ago

    Caregivers kept changing and when I called about concerns I never knew who to talk to. Wouldn't record vitals as requested and person that was supposed to help with housekeeping did nothing. Didn't get a schedule half of the time so if they made a change on what day they were coming we never knew about it Care was on Monday and was told she would have a visit when holidays were on that day, but first Monday holiday was told because of her income Assistance she wouldn't have anyone come.

  • Dorothea Gokie ★★★★★ 6 months ago

    First of all many of the aides are amazing! But the company is absolutely horrible. My sister was a patient for quite some time and over the years we got to see how little they actually care about their staff and patients. From booking visits so close together that it is physically impossible for them to arrive on time for their visit, to just not caring at all that "they don't have any one available." They literally just don't care for people and it is sad because that is actually the very definition of their job.

  • Rebecca Heavican ★★★★★ a year ago

    Although the OT and PT we're helpful and professional my overall experience with home health nursing staff with elite professionals was not professional at all. The nurse did not call and just showed up unannounced. When I asked why she didn't call she said we were supposed to be home so she didn't need to call. I said the other staff calls. She said she was scheduled to be here at 4. I told her I didn't get the memo. On her first visit she showed up late 2 hrs late. She monopolized our entire morning. She was on her phone and tablet and provided little care for patient. She accused patient of being scared of her. She was abrasive and intrusive in my home. She interrogated me and I wasn't even the patient.

  • Jackie Kowalewski ★★★★★ 11 months ago

    Working for this company for several years has been a blessing. They care about their patients and employees. We can't always please everyone though. We all learn from mistakes. We try to treat people with respect at all times. Myself and our team of nurses will go above and beyond to make sure our patient's needs are met.

  • noah quintero ★★★★★ 11 months ago

    Extremely rude nurses in the office and No professionalism at all .Hung up on me infront of a client. I will never sujest Elite group ever. Rude nurses are not an option but changing to a awesome company that truly cares like Tabatha IS!!!!!!

Elite Professionals Home Care Company Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Elite Professionals Home Care Company is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

NE
Begins Patient Care in Timely Manner:

98%

94%
Teaches Patients or Family About their Drugs:

99%

92%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

99%

93%
Checks on Patients Flu Shot:

92%

79%
Checks on Patients Pneumonia Shot:

84%

85%
Foot Care For Diabetes Patients:

93%

96%
Checks Patients For Pain:

53%

0%
Treats Patients Pain:

70%

0%
Treats Heart Failure Symptoms:

61%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

75%

0%
This
Agency

NE
Included Treatments to Prevent Bed Sores:

69%

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
How Often Patients Improved Walking:

59%

55%
How Often Patients Improved Getting Out of Bed:

12%

16%
How Often Patients Improved Bathing:

14%

12%
How Often Patients Had Less Pain Moving Around:n/a *

0%
How Often Patients Breathing Improved:n/a *

0%
How Often Patients Wounds Healed After Operation:

0%

77%
How Often Patients Improved Taking Medication by Mouth:

46%

44%
How Often Patients Had to be Admitted to the Hospital:

0%

16%
How Often Patients Needed Urgent Care From the ER:

0%

10%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Elite Professionals Home Care Company reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Elite Professionals Home Care Company to other home care agencies. More Info

Patient Surveys:
This
Agency

NE
Home Health Team Gave Care in a Professional Way:

74% *

88%
Communicated Well With them:

76% *

86%
Discussed Medicines Pain & Home Safety:

78% *

83%
Gave their Home Health Agency a Rating of 9 or 10:

56% *

83%
This
Agency

NE
Would Recommend the Home Health Agency to Friends & Family:

51% *

77%
Completed Surveys:64 *6,304
Response Rate:

31% *

37%
* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by Elite Professionals Home Care Company

Elite Professionals Home Care Company serves ZIP codes that encompass all or part of each of the cities listed below.

Ashland, NE
Bellevue, NE
Bennington, NE
Dorchester, NE
Fort Calhoun, NE
Fremont, NE
Gretna, NE
Hickman, NE
Kennard, NE
La Vista, NE
Lincoln, NE
Louisville, NE
Omaha, NE
Papillion, NE
Plattsmouth, NE
Raymond, NE
Scribner, NE
Walton, NE
Waverly, NE
Wilber, NE
Yutan, NE



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