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Firstcare Home Health Of Eastern Nebraska

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Reviews
Overall Rating 1.7 / 5.0 ★★★★★

  • ★★★★★ 3 months ago

    My daughter has cerebral palsy, lives on her own, can't walk and has very limited use of her hands so she is dependent on First Care for bathroom visits during the day, cooking and feeding of breakfast, lunch and supper. Often the care providers are late or do not show up at all. When my daughter callers the office she is told she will have to find someone to cover the visit herself. If she could do that we would not need First Care at all. So a helpless person is left stranded. Not much comfort or compassion for their clients. I guess they are all about the money!

  • ★★★★★ a month ago

    Should change their name, here are some suggestions; WhoCares, UnCares, Don'tCare, LastCare, NoCare. This company likes to play God. If you live with anyone they decide you don't need home healthcare, and just cancel visits on you last minute. They have an extremely high turnover rate because they enjoy slowly breaking your will. And not to mention all the gossiping about clients in the office, so unprofessional.

  • ★★★★★ a year ago

    If I could give them zero stars, I would. I have been with the company for four years and in the beginning it was great. Then I had a problem with a certain staff member blabbing my personal business to aides who were going to be doing my night cares. This happened not once, not twice, but THREE times. After the third time it happened and the boss called me and basically said we're losing people to staff your visits because they feel you're not as laid-back as you once were. So basically, after three times of problems with a certain staff member I got thrown under the bus because they said it was my attitude. I'm very big on what is said in my home stays in my home, and I thought first care was too. These last two weeks with the company had been pure hell because apparently they don't give a crap about HIPPA or any client wishes. I agree with the first review: do not use this company for your home health needs.

  • ★★★★★ a year ago

    First Care was off to a very rocky start with it's service to me, however since then the service has been very good so I rate the company a 4 star company.

  • ★★★★★ a year ago

    I was an employee there and they falsely fired me also they cheat you on your pay checks and most of the aides don't do what they are suppose to when it comes to the cares and helping keep the clients home clean. First care also does not know how to schedule visits by the end of each week they always have at least 75 or more visits that need to be covered and they just put anybody in the visit and alot of times visits are not covered alot of the clients feel that they don't have any rights when it comes to there cares And the nurses don't do what they need to do for the clients alot of clients feel they don't have a voice in there cares so I wouldn't go through first care

Firstcare Home Health Of Eastern Nebraska Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Firstcare Home Health Of Eastern Nebraska is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was better than expected.

This
Agency

NE
Begins Patient Care in Timely Manner:

95%

94%
Teaches Patients or Family About their Drugs:

98%

92%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

98%

95%
Checks on Patients Flu Shot:

58%

79%
Checks on Patients Pneumonia Shot:

69%

85%
Foot Care For Diabetes Patients:n/a *

94%
Checks Patients For Pain:n/a *

0%
Treats Patients Pain:n/a *

0%
Treats Heart Failure Symptoms:

74%

0%
Took Doctor Ordered Action to Prevent Bed Sores:n/a *

0%
Included Treatments to Prevent Bed Sores:n/a *

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
This
Agency

NE
How Often Patients Improved Walking:n/a *

48%
How Often Patients Improved Getting Out of Bed:n/a *

16%
How Often Patients Improved Bathing:n/a *

12%
How Often Patients Had Less Pain Moving Around:n/a *

0%
How Often Patients Breathing Improved:n/a *

0%
How Often Patients Wounds Healed After Operation:

0%

78%
How Often Patients Improved Taking Medication by Mouth:

0%

43%
How Often Patients Had to be Admitted to the Hospital:

0%

16%
How Often Patients Needed Urgent Care From the ER:

0%

10%
Pageviews Total:

7%

0%
Pageviews From Search Engines:

1%

0%
Pageviews From City Page:

2%

0%
Pageviews From Funnel:

0%

0%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Firstcare Home Health Of Eastern Nebraska reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Firstcare Home Health Of Eastern Nebraska to other home care agencies. More Info

Patient Surveys:
This
Agency

NE
Home Health Team Gave Care in a Professional Way:

67% *

87%
Communicated Well With them:

75% *

86%
Discussed Medicines Pain & Home Safety:

76% *

84%
Gave their Home Health Agency a Rating of 9 or 10:

49% *

84%
This
Agency

NE
Would Recommend the Home Health Agency to Friends & Family:

60% *

77%
Completed Surveys:14 *6,153
Response Rate:

30% *

37%
* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by Firstcare Home Health Of Eastern Nebraska

Firstcare Home Health Of Eastern Nebraska serves ZIP codes that encompass all or part of each of the cities listed below.

Lincoln, NE
Walton, NE



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