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Great Plains Health Home Health & Hospice

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  4. North Platte
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Reviews
Overall Rating 3.1 / 5.0 ★★★★★

  • ★★★★★ a week ago

    Don't get me wrong I've never had a problem with any of the doctors or staff, but their billing services make me want to rip out my hair. I have called several time trying to set up an automatic payment only to get notices about over do payments because the hadn't taken the payment, then they billed me twice for the same device and now they keep calling my mother instead of me even though they say the have my number and have even read it back to me when I've asked.

  • ★★★★★ 3 months ago

    My grandmother is currently in ICU at Great Plains. After being in bed for 14 hours she asked the nurse (who is pregnant) to help her to the bathroom. The nurse replied that she is 8 months pregnant & doesn't want my grandma to fall & hurt her baby. The nurse told her to just pee in her pants. We have filed a complaint, to say the least.

  • ★★★★★ 2 weeks ago

    We call for my girlfriend because she had had kidney stones removed and a stint put in 4 days later she was still in pain the meds weren't helping and was still peeing blood the nurse told her it was alright and these signs are normal when she told her Wat the other nurse said and that they all should of been better by now she argued with her and her sister over we had to call patient advocate for this matter to be fixed and had to return back to the er for 4th time in a week so I call the advocate back the next day and found out the nurse told her something different and they believed her so I ask if they had talk to her about it and no they hadn't and asked if they where going to they said I hope this happened because others don't need the same problem as well.....there is something wrong with this hospital and it needs to be fixed they make the money to do so so why has it not happening I have lived here 10 years and it isn't getting better look into this

  • ★★★★★ 5 months ago

    My son had an ultrasound here as an outpatient. The insurance did not cover $600 dollars of it. There was a separate $150 bill for a radiologist to read it. Funny thing is the technologist gave us his results, but we never heard from the provider or the radiologist. This hospital will nickel and dime you for everything. Don't even think of checking into the ER, its like they require you to sign in blood, show drivers license, insurance card, give two or three phone numbers, social security number. Its like being incarcerated in jail (if I was ever in jail). You give up all your rights and then get overcharged for every lab. Even if you don't get served food in the ER, if you are there long enough, you will get charge. Granted the service was good, but the health system is mediocre (and that is being polite). Maybe this is why all the good doctors leave the area or state to go to better health care systems. Summary: ok care, overpriced, overcharged.

  • ★★★★★ 5 months ago

    My friend was in the week before he passed. He was weak, dizzy, and had bloody stools. Common signsof internal bleeding. They did NO testing and let him go. Exactly a week later he went back in by ambulance. He died of a burst artery.

Great Plains Health Home Health & Hospice Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Hospice
  •   Home Care
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Great Plains Health Home Health & Hospice is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was better than expected.

Quality of Care:
This
Agency

NE
Begins Patient Care in Timely Manner:

97%

94%
Teaches Patients or Family About their Drugs:

99%

92%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

100%

95%
Checks on Patients Flu Shot:

86%

79%
Checks on Patients Pneumonia Shot:

88%

85%
Foot Care For Diabetes Patients:

100%

94%
Checks Patients For Pain:

62%

0%
Treats Patients Pain:

63%

0%
Treats Heart Failure Symptoms:

67%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

63%

0%
Included Treatments to Prevent Bed Sores:

67%

0%
Checked Patients For the Risk of Bed Sores:

86%

0%
This
Agency

NE
How Often Patients Improved Walking:

43%

48%
How Often Patients Improved Getting Out of Bed:

15%

16%
How Often Patients Improved Bathing:

11%

12%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

92%

78%
How Often Patients Improved Taking Medication by Mouth:

39%

43%
How Often Patients Had to be Admitted to the Hospital:

16%

16%
How Often Patients Needed Urgent Care From the ER:

8%

10%
Pageviews Total:

20%

0%
Pageviews From Search Engines:

6%

0%
Pageviews From City Page:

1%

0%
Pageviews From Funnel:

0%

0%

Reviews from Patient Surveys

These Great Plains Health Home Health & Hospice reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Great Plains Health Home Health & Hospice to other home care agencies. More Info

Patient Surveys:
This
Agency

NE
Home Health Team Gave Care in a Professional Way:

87%

87%
Communicated Well With them:

88%

86%
Discussed Medicines Pain & Home Safety:

84%

84%
Gave their Home Health Agency a Rating of 9 or 10:

80%

84%
This
Agency

NE
Would Recommend the Home Health Agency to Friends & Family:

74%

77%
Completed Surveys:1246,153
Response Rate:

35%

37%

Cities Served by Great Plains Health Home Health & Hospice

Great Plains Health Home Health & Hospice serves ZIP codes that encompass all or part of each of the cities listed below.

Arnold, NE
Brady, NE
Curtis, NE
Dickens, NE
Hershey, NE
Maxwell, NE
Maywood, NE
Mullen, NE
North Platte, NE
Stapleton, NE
Sutherland, NE
Tryon, NE
Wallace, NE
Wellfleet, NE



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