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Great Plains Health Home Health & Hospice

  1. Home Health Care
  2. Nebraska
  3. North Platte Home Health Care Agencies
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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Chantell McIntosh ★★★★★ 2 months ago

    Kudos goes to Great Plains Health for making my dad sit in the ER for four hours in the waiting room. Not even to be seen by a doctor. After he accidentally put a knife through his hand. While five other people who arrived after he did with nothing outwardly wrong with them got to go ahead of him. All while the sign in the ER waiting room says "treatment will be provided by severity of condition, not by order of arrival." Good job Great Plains Health for proving everyone in the surrounding area right, when they say "I would rather die then go see those idiots."

  • Rhonda Nebarez ★★★★★ 2 months ago

    The emergency room we were put in was not clean. There was a used Kleenex on the floor along with other pieces of what looked like backing off bandages. 8-6-18 My husband had an appointment at 6:15pm for an MRI. He was told to go to the Emergency room at 6:00 to be checked in and taken to the MRi. We get there at 5:55 and tell them we are here for an out patient MRI and they said well its going to be a bit so have a seat. We sat in the waiting room until 6:45 watching the staff just hang out and socialize with each other. My husband went up to the counter and asked how much longer they thought it would take to get him checked in and sent to MRI. The young man at the counter asked the lady that registers you in that had been sitting and socializing with him and the other lady, and she comes out into the waiting room and says ' MRI called and told us to have you call them tomorrow to reschedule.' my husband asked why and she said ' she didn't know ' that's just what they were told. This morning my husband gets a call from them to reschedule. They said we need to reschedule because you missed your appointment last night. Bottom line is. We were there on time and Because they forgot to do their job we sat there for an hour and had to reschedule. This hospital is a joke

  • Rene Kimball ★★★★★ 2 months ago

    In room nursing on the 4th floor was great. So was security. Lack of communication between departments

  • judy leithead ★★★★★ a month ago

    When we had a problem with care the staff was immediately changed!. We were here over a week we truly have no complaints!

  • Sensational Vibes ★★★★★ 2 months ago

    Nurses are nice but I feel like they don't care about the patients alot.when I was in a room waiting for medical attention all I heard was nurses and doctors laughing.i was in a lot of pain and feel like if they weren't messing around I could have been out of pain Sooner and just out of their hair.

Great Plains Health Home Health & Hospice Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Hospice
  •   Home Care
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Great Plains Health Home Health & Hospice is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was better than expected.

Quality of Care:
This
Agency

NE
Begins Patient Care in Timely Manner:

98%

94%
Teaches Patients or Family About their Drugs:

98%

92%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

100%

93%
Checks on Patients Flu Shot:

82%

79%
Checks on Patients Pneumonia Shot:

87%

85%
Foot Care For Diabetes Patients:

100%

96%
Checks Patients For Pain:

67%

0%
Treats Patients Pain:

64%

0%
Treats Heart Failure Symptoms:

70%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

58%

0%
This
Agency

NE
Included Treatments to Prevent Bed Sores:

71%

0%
Checked Patients For the Risk of Bed Sores:

87%

0%
How Often Patients Improved Walking:

46%

55%
How Often Patients Improved Getting Out of Bed:

17%

16%
How Often Patients Improved Bathing:

11%

12%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

92%

77%
How Often Patients Improved Taking Medication by Mouth:

39%

44%
How Often Patients Had to be Admitted to the Hospital:

16%

16%
How Often Patients Needed Urgent Care From the ER:

8%

10%

Reviews from Patient Surveys

These Great Plains Health Home Health & Hospice reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Great Plains Health Home Health & Hospice to other home care agencies. More Info

Patient Surveys:
This
Agency

NE
Home Health Team Gave Care in a Professional Way:

91%

88%
Communicated Well With them:

89%

86%
Discussed Medicines Pain & Home Safety:

76%

83%
Gave their Home Health Agency a Rating of 9 or 10:

87%

83%
This
Agency

NE
Would Recommend the Home Health Agency to Friends & Family:

89%

77%
Completed Surveys:1016,304
Response Rate:

36%

37%

Cities Served by Great Plains Health Home Health & Hospice

Great Plains Health Home Health & Hospice serves ZIP codes that encompass all or part of each of the cities listed below.

Arnold, NE
Brady, NE
Curtis, NE
Dickens, NE
Hershey, NE
Maxwell, NE
Maywood, NE
Mullen, NE
North Platte, NE
Stapleton, NE
Sutherland, NE
Tryon, NE
Wallace, NE
Wellfleet, NE



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