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Providence Medical Center Home Health

  1. Home Health Care
  2. Nebraska
  3. Wayne Home Health Care Agencies
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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • Syi Fyi ★★★★★ 7 months ago

    The staff is small but the nurses and doctors really do care. They do their best for a small town hospital with a budget. They are constantly working twords perfection, don't let the receptionists fool you, this is a very kind and hardworking hospital.

  • Jerold Nott ★★★★★ a year ago

    I have been trying for over a month to resolve a workman's comp claim that was sent to my personal address. Jackie, in billing, doesn't seem the least bit interested in getting this issue resolved. Finally, after leaving many unreturned messages to Jackie, I was able to reach her. I was ready to give her the phone number of my boss, who was going to pay her over the phone. She stated that she wasn't going to call him because it was HIS responsibility to call HER and she wasn't going to chase him. She finally agreed to call him... We'll see. I am trying to resolve this issue to the best of my ability and Jackie just doesn't care. If I could give a no star, I would.

  • priscilla rene ★★★★★ 8 months ago

    I got the best care !!!!work with great people everybody in every Dept tries there best & help as needed ur appreciated PMC

  • Renee Kennedy ★★★★★ a year ago

    Absolutely worse customer service and incredibly high charges.

  • Chad Johnston ★★★★★ a year ago

    Speechless...

Providence Medical Center Home Health Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Home Care
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Providence Medical Center Home Health is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

NE
Begins Patient Care in Timely Manner:

100%

94%
Teaches Patients or Family About their Drugs:

92%

92%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

97%

93%
Checks on Patients Flu Shot:

82%

79%
Checks on Patients Pneumonia Shot:

90%

85%
Foot Care For Diabetes Patients:

70%

96%
Checks Patients For Pain:

48%

0%
Treats Patients Pain:

78%

0%
Treats Heart Failure Symptoms:

68%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

65%

0%
This
Agency

NE
Included Treatments to Prevent Bed Sores:

85%

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
How Often Patients Improved Walking:

53%

55%
How Often Patients Improved Getting Out of Bed:

9%

16%
How Often Patients Improved Bathing:

4%

12%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

0%

77%
How Often Patients Improved Taking Medication by Mouth:

30%

44%
How Often Patients Had to be Admitted to the Hospital:

27%

16%
How Often Patients Needed Urgent Care From the ER:

5%

10%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Providence Medical Center Home Health reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Providence Medical Center Home Health to other home care agencies. More Info

Patient Surveys:
This
Agency

NE
Home Health Team Gave Care in a Professional Way:

94% *

88%
Communicated Well With them:

87% *

86%
Discussed Medicines Pain & Home Safety:

90% *

83%
Gave their Home Health Agency a Rating of 9 or 10:

93% *

83%
This
Agency

NE
Would Recommend the Home Health Agency to Friends & Family:

81% *

77%
Completed Surveys:18 *6,304
Response Rate:

32% *

37%
* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by Providence Medical Center Home Health

Providence Medical Center Home Health serves ZIP codes that encompass all or part of each of the cities listed below.

Allen, NE
Carroll, NE
Coleridge, NE
Concord, NE
Dixon, NE
Emerson, NE
Hartington, NE
Hubbard, NE
Laurel, NE
Newcastle, NE
Pender, NE
Pilger, NE
Ponca, NE
Randolph, NE
Wakefield, NE
Waterbury, NE
Wayne, NE
Winside, NE



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