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Dover Rehabilitation Center

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Reviews
Overall Rating 3.1 / 5.0 ★★★★★

  • colleen sweeney
    ★★★★★ 2 weeks ago

    This place doesn't even deserve a 1 star.. Please don't send anyone you love to this place. My mom was there for 1 week in rehab. She has been sent to the hospital because of my complaining, I had to call her oncologist my self. She left the rehab with pneumonia, bedsores, high temp for 3 days, crying in pain with no one listening, so full of stool that the hospital is checking her for bacteria in her intestines.. There is so much more to write!!! Mind you she way only there for 1 WEEK!!!! This place needs to shut down. BTW, I was there everyday for about 7 hours a day!!!! Can you imagine if patients that have no one!!!!!

  • Rick Beary
    ★★★★★ 9 months ago

    PLEASE PLEASE PLEASE GO TO DOVER REHABS FACEBOOK PAGE FOR A FULL LOOK AT THE UTTER AND COMPLETE APPALING REVIEWS THAT THEY WONt SHOW HERE....THEY ONLY SHOW REVIEWS HERE FROM EMPLOYEES. CONFLICT OF INTEREST,!!!!! Before reading all this, get an accurate look by going to this facility's face book page, you may be shocked! Also talk with the five stars for you on this page it's all by employees of this company and even some managers which I find to be a huge conflict of interest and pretty sad when management and employees have the pad their own review because everywhere else has The much less I reported the review has a conflict of interest let's see if they do the right thing again go to the Facebook page for this and wait till you see what you see there. Dan, John Linda and tim are regional people in Connecticut. Padding reviews because all internets sites show true ratings 1.4. LOOK AT FACE BOOK, ,! I have been dealing with this facility for approximately seven months. In that time find my mother has adjusted well she is getting her medications on time she's eating she's a great sleep routine socializing She isp doing much better than when she was at home. My sister and I visit numerous times a week to see her, my brother calls her almost every night from Florida , We are very involved in my mother's care. The one star rating is due to the very real and very lacking fundamental human expectations. There appears to be a revolving door of employees entering and leaving I have spoken to people in the facility and outside the former families who have loved ones in this I have spoke I have shared my concerns with them and my concerns are exactly what they went through when they were going to this facility , that being said over the years there appears to be a very high turnover from the facility. no continuity no accountability no communication between shifts whatsoever and These are issues I brought up months ago and had to recently bring them up again. I've never seen a business that is been around for so long that cares for our elderly who don't have any sort of policies or a schedule or any sort of communication devices to pass along information from shift to shift. What I will say before you decide to have a loved one coming to this facility is my mother didnt receive a shower for approximately one month . This was proven. Medicaid pays upward of $15,000 a month and my mother could not get a shower. Hindsight being 2020 obviously we would have gone elsewhere but now my mom is settled then she likes it there and so our options are not to move her but to fix the problems that continue to exist at this facility. We are not going away we are not going to forget we are going to keep the heat on . At this point in time I do not recommend this facility for your loved ones to be placed them they have a long way to go in fixing what appears to be an engrained type of system .I informed staff last Tuesday when I was told my mom has a cold and fever that 9 out of ten times it will become bronchitis. I felt it should be documented so she would not get too sick. I went in the following day and let Brenda know the same and asked if it were documented. It was not. Brenda said she would document.

  • Patti Pelletier
    ★★★★★ 6 months ago

    Most recent event...on Saturday when we were unable to make it to visit due to storm my mother was WILLFULLY NEGLECTED because they knew we wouldn't be in....the aides name was NATE and you haven't heard the end of it.

  • Dan Estee
    ★★★★★ 3 years ago

    As the Administrator of Dover Center For Health and Rehabilitation, I am proud to be associated with a team of competent and caring individuals. Our PASSPORT unit simulates an acute care unit with a team of highly skilled nurses and Licensed Nursing Assistants. The Therapists in the Therapy Dept. are the finest group of professionals that I have worked with. The building is clean and the food is fresh and appetizing. Recent Federal and State survey revealed no deficiencies in any nursing or clinical areas. In my 33 years of working in this field, this is the best post-acute facility that I have had the pleasure to be the Administrator. Certainly the most clinically capable post-acute facility in the region.

  • Linda Dubois
    ★★★★★ 3 years ago

    I have been employed at Dover Center for over 17 years, starting as a registered nurse and now the Director of Marketing & Admissions. I am proud to be a part of such an amazing team. From the moment patients and families enter our center they are treated with the kindness and compassion they deserve. I have such confidence in the staffs ability that I've had two family members receive care here!




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