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Clara Maass Medical Center

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Overall Rating 2.4 / 5.0 ★★★★★

  • ★★★★★ a month ago

    I was treated with outstanding care. I got there at 5:30am and it was a smooth process. Everyone was welcoming and attentive to my needs. My nurse was super sweet. The doctor introduced himself to me before my procedure and the procedure went successful. I had no problem whatsoever

  • ★★★★★ 5 months ago

    Been here since Thursday at room 399a I must say that the nurses are at their best. Also, the whole staff how grateful I'm for their attentive attention. Not only those the hospital looks beautiful outside but everyone in the inside are superb. To name a few names. That I remembered is R.N Elisabeth at evening shift & R.N Gospel in the morning. Gospel has a beautiful soul, very caring and ready to cheer up. Thank you all for making sure I was better.

  • ★★★★★ 3 months ago

    Parking is horrendous. Even at the emergency area at 12 midnight. People arguing with staff. Visible vagrants. Bad smell in the emergency waiting area. A security guard post with no security guard I'm going to update review to two stars because the ER staff were great and professional. Our PA "Courtney" was a breath of fresh air. Really nice person.

  • ★★★★★ a month ago

    The hospital looks great from the outside with renovations, however, it's not about how it looks, but rather it's about the service and care. The front desk was confused where to take my father a patient in an emergency at the time. God forbid something more serious could have happened and they would be held liable. We went from place to place and we were misdirected and we had to wait for way too long to receive care. Overall I'm ashamed that we live in the area and that this hospital provides mediocre service to our residents and whoever goes there.

  • ★★★★★ 3 months ago

    The staff is very nice, so they earned the one star. Otherwise, this hospital has gotten immeasurably WORSE since my last experience there. 1) They spent millions on a gorgeous lobby, which is only hiding a terrible, dirty facility. 2) They made THREE mistakes with my mother's medications. 3) After waiting almost two days for a room, my frail mother was finally put in a room with another patient who had some mystery infection. In 14 days they did not know what this infection was and had not cured it. The other patient's daughter also said, "This is the last time we come to Clara Maass." Avoid this place.

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