Service Area for Attentive Care
Overall Rating 1.0 / 5.0 ★★★★★
Paula York Jones ★★★★★ 3 years ago
I must say the girls they have sent to care for my mom have been good. However, the attention given in terms of caretakers showing up for work has left a lot to be desired. I have continuously had to call the office to find out why a home health aide has not reported for duty. Their follow through in terms of knowing who is where they are supposed to be is less than adequate since the staffing person should be calling me to let me know who not to expect, I'm the one informing them. Not to mention I left three detailed messages over the weekend inquiring about ANOTHER 'no show', only to be ignored. The courtesy of a call back after being told by Patricia that 'I'm driving, I will call you when I stop to find out why our girl did not report for duty. I'm convinced Attentive Care will get their government check for a Medicaid client whether they service them or not.
Attentive Care Services