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Moorestown Visiting Nurse Association

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Reviews
Overall Rating 2.0 / 5.0 ★★★★★

  • ★★★★★ a week ago

    I would like to say this place is really unprofessional they don't keep you informed on anything they do and then have the nerve to say that they do. If you truly care about your loved ones please find another service to use. This place doesn't follow instructions, doesn't keep appointments or notify you if something has changed. I would rate them a zero if I had that option.

  • ★★★★★ 8 months ago

    My advice is find somebody else! This company should be investigated and punished for the lack of service. They did not keep their appointments and did not call you back and could only be reached through their answering service. Don't use them. If using them, find someone else and drop them. I hope that is strong enough!

  • ★★★★★ 7 months ago

    Wonderful nurses. We have been very happy with their service.

  • ★★★★★ a year ago

    I would like to begin by saying, I only scored them one star because there is no "zero star" option. This so called "company" provides the worst hospice services I have ever seen. They did not explain how their services work because had we known that's how we would be handled, we would have found a more suitable company to fit our needs. The things that were explained, NEVER happened. When I say the this I'm referring to the care they were supposed to be providing. They did not care for him AT ALL. He was not bathed or seen by his "aide" for 5 entire days. When we called the company AGAIN on the 5th day of this, we were told that nobody could help us because, get this, "It's a holiday"! Yes! HOSPICE told us to "CALL BACK AFTER THE HOLIDAY"!!!! At this point calling the case manager, who is in CHARGE of his case, would be done to find out what was going on, but she had told the family not to call her, again, because of the holiday. So the family cared for their dying loved one ALONE and watched him die, ALONE. He died the evening of the "holiday". Did I mention that the holiday weekend I am referring to is Labor Day? I'm not saying that it is not an important holiday but I don't think ANY holiday is important enough to leave a family hanging, ALONE, with their dying loved one. And most definitely not important enough to not provided services for 4 days because of said holiday. Disgusted doesn't even come close to the feelings I have about this. Hospice services should be around the clock (24/7) care, when needed and most hospice services are. I mean after all, that's what they are there for. Let me just remind you that it was never explained that nobody would be there on holidays. So besides no around the clock care and the family dealing with his death and care by themselves, he didn't even have someone come out for an hour each day or even every other day to provide daily care (which we were told WOULD happen). It should not be the burden of the family to handle all that they did by themselves when they hired hospice because they they didn't know how to care for him and because they wanted to just spend quiet time with him during his last few days on earth. Instead they had to worry about everything. Save yourself, family, and loved ones from having to deal with such a stressful situation, during an already overwhelmingly stressful time, and go to another hospice to receive the proper care and dedication your loved one needs. There are multiple hospice companys, most are wonderful! Some even have floors in the hospital so if you need a break or your loved one needs a higher level of care, they can bring them to the hospice unit.

Moorestown Visiting Nurse Association Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Home Care
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Moorestown Visiting Nurse Association is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was better than expected.

Quality of Care:
This
Agency

NJ
Begins Patient Care in Timely Manner:

83%

91%
Teaches Patients or Family About their Drugs:

96%

97%
Checks Patients Risk of Falling:

100%

100%
Checks Patient For Depression:

99%

98%
Checks on Patients Flu Shot:

72%

73%
Checks on Patients Pneumonia Shot:

81%

76%
Foot Care For Diabetes Patients:

94%

97%
Checks Patients For Pain:

68%

0%
Treats Patients Pain:

76%

0%
Treats Heart Failure Symptoms:

74%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

73%

0%
Included Treatments to Prevent Bed Sores:

78%

0%
Checked Patients For the Risk of Bed Sores:

87%

0%
This
Agency

NJ
How Often Patients Improved Walking:

59%

62%
How Often Patients Improved Getting Out of Bed:

18%

17%
How Often Patients Improved Bathing:

12%

11%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

90%

89%
How Often Patients Improved Taking Medication by Mouth:

55%

58%
How Often Patients Had to be Admitted to the Hospital:

16%

16%
How Often Patients Needed Urgent Care From the ER:

11%

11%
Pageviews Total:

35%

0%
Pageviews From Search Engines:

5%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%

Reviews from Patient Surveys

These Moorestown Visiting Nurse Association reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Moorestown Visiting Nurse Association to other home care agencies. More Info

Patient Surveys:
This
Agency

NJ
Home Health Team Gave Care in a Professional Way:

87%

88%
Communicated Well With them:

86%

85%
Discussed Medicines Pain & Home Safety:

82%

83%
Gave their Home Health Agency a Rating of 9 or 10:

83%

84%
This
Agency

NJ
Would Recommend the Home Health Agency to Friends & Family:

81%

79%
Completed Surveys:32918,178
Response Rate:

22%

26%

Cities Served by Moorestown Visiting Nurse Association

Moorestown Visiting Nurse Association serves ZIP codes that encompass all or part of each of the cities listed below.

Allentown, NJ
Atco, NJ
Audubon, NJ
Barnegat, NJ
Barrington, NJ
Bellmawr, NJ
Berlin, NJ
Beverly, NJ
Birmingham, NJ
Blackwood, NJ
Bordentown, NJ
Browns Mills, NJ
Burlington, NJ
Camden, NJ
Cedar Brook, NJ
Cedar Grove, NJ
Chatsworth, NJ
Cherry Hill, NJ
Chesterfield, NJ
Clayton, NJ
Clementon, NJ
Collingswood, NJ
Columbus, NJ
Cookstown, NJ
Edison, NJ
Egg Harbor City, NJ
Ewan, NJ
Florence, NJ
Franklinville, NJ
Gibbsboro, NJ
Gibbstown, NJ
Glassboro, NJ
Glendora, NJ
Gloucester City, NJ
Haddon Heights, NJ
Haddonfield, NJ
Hainesport, NJ
Hammonton, NJ
Hampton, NJ
Hancocks Bridge, NJ
Jobstown, NJ
Juliustown, NJ
Lawnside, NJ
Linwood, NJ
Lumberton, NJ
Magnolia, NJ
Manahawkin, NJ
Maple Shade, NJ
Marlton, NJ
Medford, NJ
Merchantville, NJ
Millstone Township, NJ
Moorestown, NJ
Mount Ephraim, NJ
Mount Holly, NJ
Mount Laurel, NJ
Mount Royal, NJ
Mullica Hill, NJ
National Park, NJ
New Gretna, NJ
New Lisbon, NJ
Oaklyn, NJ
Palmyra, NJ
Paulsboro, NJ
Pemberton, NJ
Pennsauken, NJ
Pennsville, NJ
Pitman, NJ
Plainsboro, NJ
Rancocas, NJ
Richwood, NJ
Riverside, NJ
Riverton, NJ
Roebling, NJ
Runnemede, NJ
Sewell, NJ
Sicklerville, NJ
Somerdale, NJ
Stratford, NJ
Swedesboro, NJ
Thorofare, NJ
Trenton, NJ
Tuckerton, NJ
Vincentown, NJ
Voorhees, NJ
Waterford Works, NJ
Wenonah, NJ
West Berlin, NJ
West Deptford, NJ
Westville, NJ
Williamstown, NJ
Willingboro, NJ
Winslow, NJ
Woodstown, NJ
Wrightstown, NJ



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