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Compassus Home Health Albuquerque Nm

  1. Home Health Care
  2. New Mexico
  3. Albuquerque Home Health Care Agencies
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Reviews
Overall Rating 2.1 / 5.0 ★★★★★

  • Felecia Caton Garcia ★★★★★ a month ago

    We found the care to be extremely inconsistent. While some aides and nurses were kind and helpful, others were rude and unprofessional--one in particular didn't seem to understand that my mother-in-law was dying and that keeping her comfortable was far more important than prolonging her life. This particular aide also failed to understand that it was part of her job to support the family through this process as well as the patient. So many important aspects of this process were left unexplained, leaving us to muddle through with our limited knowledge and experience. When we called, we received conflicting reports about their ability to offer care and what her insurance would actually cover. Unless this company massively overhauls its training procedures and does more work to ensure the quality of its staff and services, you should look elsewhere. I am not someone who makes complaints lightly, even in an online forum like this one, but this particular service is far too important to entrust to anyone but the best. I don't want any other family to have the problems that we had during a time that is already so excruciatingly difficult. We will be expressing our concerns to the company privately, but, in the meantime, I feel as if other consumers have a right to know that if they choose this company, they may need to do a lot of advocating to get the right people and the best care.

  • Jasah Overholser ★★★★★ 5 months ago

    If I could give negative stars I would. This is the WORST possible home hospice program imaginable. They mistreat their patients and lie about diagnosis just to get the insurance to pay them. The aid Rita is rude and disrespectful. Their nurse Tommi is unprofessional as well as her fellow supervisors. Never once heard from the social worker during care or throughout the discharge process either. This whole company is VERY professional. I cant even believe that would stoop so low as to diagnose a patient with cancer with no evidence or background history just for the money. Please give your family or yourself the care you deserve and stay FAR away from Compassus Home Health! If you can, please look into AmberCare!

  • M Sanchez ★★★★★ 6 months ago

    The care I received was far from compassionate. I would recommend using another company.

  • Kassandra Henke ★★★★★ 8 months ago

    Best agency in the business. Great staff who truly care about their patients.

  • pat poole ★★★★★ 2 months ago

    The name compassus is not in anyway accurate.

Compassus Home Health Albuquerque Nm Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Compassus Home Health Albuquerque Nm is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was better than expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

NM
Begins Patient Care in Timely Manner:

74%

90%
Teaches Patients or Family About their Drugs:

95%

93%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

96%

94%
Checks on Patients Flu Shot:

68%

74%
Checks on Patients Pneumonia Shot:

71%

79%
Foot Care For Diabetes Patients:

97%

95%
Checks Patients For Pain:

69%

0%
Treats Patients Pain:

69%

0%
Treats Heart Failure Symptoms:

84%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

76%

0%
This
Agency

NM
Included Treatments to Prevent Bed Sores:

87%

0%
Checked Patients For the Risk of Bed Sores:

97%

0%
How Often Patients Improved Walking:

71%

56%
How Often Patients Improved Getting Out of Bed:

12%

15%
How Often Patients Improved Bathing:

15%

15%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

97%

67%
How Often Patients Improved Taking Medication by Mouth:

56%

49%
How Often Patients Had to be Admitted to the Hospital:

16%

14%
How Often Patients Needed Urgent Care From the ER:

11%

13%

Reviews from Patient Surveys

These Compassus Home Health Albuquerque Nm reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Compassus Home Health Albuquerque Nm to other home care agencies. More Info

Patient Surveys:
This
Agency

NM
Home Health Team Gave Care in a Professional Way:

91%

88%
Communicated Well With them:

87%

85%
Discussed Medicines Pain & Home Safety:

78%

82%
Gave their Home Health Agency a Rating of 9 or 10:

85%

84%
This
Agency

NM
Would Recommend the Home Health Agency to Friends & Family:

75%

79%
Completed Surveys:3568,162
Response Rate:

23%

29%

Cities Served by Compassus Home Health Albuquerque Nm

Compassus Home Health Albuquerque Nm serves ZIP codes that encompass all or part of each of the cities listed below.

Albuquerque, NM
Algodones, NM
Belen, NM
Bernalillo, NM
Bosque, NM
Bosque Farms, NM
Cedar Crest, NM
Corrales, NM
Edgewood, NM
Estancia, NM
Isleta, NM
Jarales, NM
Los Lunas, NM
Moriarty, NM
Peralta, NM
Placitas, NM
Rio Rancho, NM
Sandia Park, NM
Santa Fe, NM
Santo Domingo Pueblo, NM
Tijeras, NM



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