Harmony Home Health Services
About Harmony Home Health Services
5700 HARPER DRIVE NE, SUITE 280Albuquerque, NM 87109
Phone: (505) 828-2273
Ownership type: Proprietary
Date certified: 08/16/2004
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Does Harmony Home Health Services, Inc offer the following services?
Bathing, using the toilet, and dressing
Help taking or dispensing medication
Care for the terminally ill
For appointments, groceries, etc.
1 of 1 users say yes
Meal planning/prep, laundry, etc.
Floors, bathrooms, etc.
Trained for Alzheimer's, dementia, etc.
Help remembering to take medications
Service Area for Harmony Home Health Services
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Reviews
Overall Rating 1.0 / 5.0 ★★★★★
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LT M ★★★★★ 2 months agoVery disappointed with their services. They were to come out once a week like they did last year, but I find out through text message from the nurse that I'm being discharged because I'm not home bound. The last time I used their services, I was never home bound. I find it very unprofessional to discharge a patient through text message and when questioned why, the insurance was to be blamed. I called the insurance and they confirmed they never denied service and would've paid regardless if I was home bound or not. Needless to say, I found another company that is able to help me and my medical issues and not have to deal with a company that is very unprofessional. I suggest if you have to use this company, do your research by calling your insurance and find out what they cover, that way they can't lie to get out of doing their job or taking advantage of the insurance company.
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tai palomino ★★★★★ a year agoCould never get a hold of our hospice nurse, they where giving him the wrong medication. In the last 2 days had to call an ambulance on 2different days and on both times we couldn't get a hold of our nurse.... the paramedics had to call the main company in Utah yesterday. We switched companies. There is only 1... ONE...hospice nurse with this company for this entire company and the on call nurse is NOT a hospice nurse If you have a loved one needing hospice, please DO NOT go with this company
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lauren chambers ★★★★★ 10 months ago -
Amber Garcia ★★★★★ a year ago
Harmony Home Health Services Services
- Nursing Care
- Physical Therapy
- Occupational Therapy
- Speech Pathology
- Medical Social
- Home Health Aid
- Medicare
Medicare Evaluation of the Quality of Care
The quality of care given at Harmony Home Health Services is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info
Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.
| This Agency | NM | U.S. | |
|---|---|---|---|
| Begins Patient Care in Timely Manner: | 95% | 90% | 92% |
| Teaches Patients or Family About their Drugs: | 100% | 93% | 96% |
| Checks Patients Risk of Falling: | 100% | 99% | 99% |
| Checks Patient For Depression: | 100% | 94% | 97% |
| Checks on Patients Flu Shot: | 94% | 74% | 72% |
| Checks on Patients Pneumonia Shot: | 92% | 79% | 75% |
| Foot Care For Diabetes Patients: | 99% | 95% | 96% |
| Checks Patients For Pain: | 79% | 0% | 0% |
| Treats Patients Pain: | 82% | 0% | 0% |
| Treats Heart Failure Symptoms: | 91% | 0% | 0% |
| Took Doctor Ordered Action to Prevent Bed Sores: | 76% | 0% | 0% |
| This Agency | NM | U.S. | |
|---|---|---|---|
| Included Treatments to Prevent Bed Sores: | 82% | 0% | 0% |
| Checked Patients For the Risk of Bed Sores: | 97% | 0% | 0% |
| How Often Patients Improved Walking: | 77% | 56% | 56% |
| How Often Patients Improved Getting Out of Bed: | 18% | 15% | 15% |
| How Often Patients Improved Bathing: | 16% | 15% | 12% |
| How Often Patients Had Less Pain Moving Around: | 0% | 0% | 0% |
| How Often Patients Breathing Improved: | 0% | 0% | 0% |
| How Often Patients Wounds Healed After Operation: | 88% | 67% | 78% |
| How Often Patients Improved Taking Medication by Mouth: | 47% | 49% | 46% |
| How Often Patients Had to be Admitted to the Hospital: | 12% | 14% | 14% |
| How Often Patients Needed Urgent Care From the ER: | 18% | 13% | 11% |
Reviews from Patient Surveys
These Harmony Home Health Services reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Harmony Home Health Services to other home care agencies. More Info
| This Agency | NM | U.S. | |
|---|---|---|---|
| Home Health Team Gave Care in a Professional Way: | 83% | 88% | 89% |
| Communicated Well With them: | 80% | 85% | 86% |
| Discussed Medicines Pain & Home Safety: | 80% | 82% | 83% |
| Gave their Home Health Agency a Rating of 9 or 10: | 75% | 84% | 84% |
| This Agency | NM | U.S. | |
|---|---|---|---|
| Would Recommend the Home Health Agency to Friends & Family: | 68% | 79% | 79% |
| Completed Surveys: | 240 | 8,162 | 1,160,737 |
| Response Rate: | 34% | 29% | 29% |
Cities Served by Harmony Home Health Services
Harmony Home Health Services serves ZIP codes that encompass all or part of each of the cities listed below.
Belen, NM
Bernalillo, NM
Corrales, NM
Edgewood, NM
Los Lunas, NM
Moriarty, NM
Placitas, NM
Rio Rancho, NM
Tome, NM
