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Presbyterian Home Health Care

  1. Home Health Care
  2. New Mexico
  3. Albuquerque Home Health Care Agencies
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Reviews
Overall Rating 2.3 / 5.0 ★★★★★

  • Jennifer Jeffers ★★★★★ 4 months ago

    Wound care has not showed up in weeks when there is a twice a week order. They have not called either. It is unethical and unprofessional. Update 2/15 still a Terrible agency. The lady who did not act like a lady who answered the phone did not allow me to give my husband's name. She kept calling him the wrong name after interrupting me. So rude got rude back. She refused to allow me to speak with a supervisor. She refused to find out the original PT who came out in September. They bounced my husband out to another agency and we didn't even know it. Everything since December we are turning this agency in for on their license. Additionally when wound care did come they never took vitals or asked the questions they were supposed to ask.

  • Lucky Me ★★★★★ 8 months ago

  • Darlene Abeyta ★★★★★ 8 months ago

Presbyterian Home Health Care Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Home Care
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Presbyterian Home Health Care is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was better than expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

NM
Begins Patient Care in Timely Manner:

94%

90%
Teaches Patients or Family About their Drugs:

95%

93%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

99%

94%
Checks on Patients Flu Shot:

77%

74%
Checks on Patients Pneumonia Shot:

89%

79%
Foot Care For Diabetes Patients:

98%

95%
Checks Patients For Pain:

64%

0%
Treats Patients Pain:

62%

0%
Treats Heart Failure Symptoms:

73%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

69%

0%
This
Agency

NM
Included Treatments to Prevent Bed Sores:

69%

0%
Checked Patients For the Risk of Bed Sores:

83%

0%
How Often Patients Improved Walking:

56%

56%
How Often Patients Improved Getting Out of Bed:

14%

15%
How Often Patients Improved Bathing:

12%

15%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

84%

67%
How Often Patients Improved Taking Medication by Mouth:

49%

49%
How Often Patients Had to be Admitted to the Hospital:

13%

14%
How Often Patients Needed Urgent Care From the ER:

12%

13%

Reviews from Patient Surveys

These Presbyterian Home Health Care reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Presbyterian Home Health Care to other home care agencies. More Info

Patient Surveys:
This
Agency

NM
Home Health Team Gave Care in a Professional Way:

87%

88%
Communicated Well With them:

85%

85%
Discussed Medicines Pain & Home Safety:

86%

82%
Gave their Home Health Agency a Rating of 9 or 10:

85%

84%
This
Agency

NM
Would Recommend the Home Health Agency to Friends & Family:

81%

79%
Completed Surveys:6798,162
Response Rate:

33%

29%

Cities Served by Presbyterian Home Health Care

Presbyterian Home Health Care serves ZIP codes that encompass all or part of each of the cities listed below.

Albuquerque, NM
Algodones, NM
Belen, NM
Bernalillo, NM
Bosque Farms, NM
Cedar Crest, NM
Corrales, NM
Edgewood, NM
Estancia, NM
Gallup, NM
Isleta, NM
Jarales, NM
Jemez Pueblo, NM
Los Lunas, NM
Mcintosh, NM
Moriarty, NM
Mountainair, NM
Peralta, NM
Placitas, NM
Rio Rancho, NM
Sandia Park, NM
Tijeras, NM



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