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Southwestern Home Health Care

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  3. New Mexico (NM)
  4. Farmington
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Each ZIP code that Southwestern Home Health Care serves is highlighted on the map above.

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Reviews
Overall Rating 2.3 / 5.0 ★★★★★

  • Leah A ★★★★★ a month ago

    I dont understand the bad reviews. This is a great place.

  • SM Yaz ★★★★★ 2 years ago

    Very unprofessional and rude place to work. Manager is stuck up, and few employees suck up to her just to get away with things. Mostly a lot of excuses people have, and drama. Sad to say I worked as a caregiver, and a manager for healthcares and when I came to this one I was very disappointed. Had a lot of people recommend this place to me, but it was very disappointing. Should've went with the other healthcare places that have told me I would made a mistake working there. I have worked in Albuquerque, Gallup, and Santa Fe then came to Farmington. I really had high hopes of this place, but once came to this place being mature.... guess not. Mostly the filing in this place is very unorganized! Won't be surprise if someone's identity got stolen. Then as for confidentiality? Don't believe there is no such thing there!

  • Steve W ★★★★★ 2 years ago

    Rude staff.

Southwestern Home Health Care Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Southwestern Home Health Care is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

NM
Begins Patient Care in Timely Manner:

75%

89%
Teaches Patients or Family About their Drugs:

82%

93%
Checks Patients Risk of Falling:

99%

99%
Checks Patient For Depression:

92%

96%
Checks on Patients Flu Shot:

77%

71%
Checks on Patients Pneumonia Shot:

90%

76%
Foot Care For Diabetes Patients:

100%

95%
Checks Patients For Pain:

51%

0%
Treats Patients Pain:

52%

0%
Treats Heart Failure Symptoms:

57%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

40%

0%
Included Treatments to Prevent Bed Sores:

54%

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
This
Agency

NM
How Often Patients Improved Walking:

54%

56%
How Often Patients Improved Getting Out of Bed:

15%

16%
How Often Patients Improved Bathing:

14%

15%
How Often Patients Had Less Pain Moving Around:n/a *

0%
How Often Patients Breathing Improved:n/a *

0%
How Often Patients Wounds Healed After Operation:

0%

74%
How Often Patients Improved Taking Medication by Mouth:

61%

50%
How Often Patients Had to be Admitted to the Hospital:

12%

14%
How Often Patients Needed Urgent Care From the ER:

12%

14%
Pageviews Total:

18%

0%
Pageviews From Search Engines:

8%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Southwestern Home Health Care reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Southwestern Home Health Care to other home care agencies. More Info

Patient Surveys:
This
Agency

NM
Home Health Team Gave Care in a Professional Way:

93% *

89%
Communicated Well With them:

84% *

85%
Discussed Medicines Pain & Home Safety:

84% *

81%
Gave their Home Health Agency a Rating of 9 or 10:

80% *

85%
This
Agency

NM
Would Recommend the Home Health Agency to Friends & Family:

87% *

79%
Completed Surveys:36 *7,587
Response Rate:

30% *

29%
* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by Southwestern Home Health Care

Southwestern Home Health Care serves ZIP codes that encompass all or part of each of the cities listed below.

Aztec, NM
Bloomfield, NM
Crownpoint, NM
Farmington, NM
Flora Vista, NM
Fruitland, NM
Kirtland, NM
La Plata, NM
Nageezi, NM
Newcomb, NM
Sanostee, NM
Sheep Springs, NM
Shiprock, NM
Waterflow, NM



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