Genesis Home Health Services

About Genesis Home Health Services

2620 Ruby Vista Drive
Elko, NV 89801
Phone: (775) 753-7626
Ownership type: Proprietary
Date certified: 01/17/2006

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Does Genesis Home Health Services, Inc offer the following services?

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Personal care
Bathing, using the toilet, and dressing

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Medication management
Help taking or dispensing medication

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Hospice
Care for the terminally ill

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Transportation
For appointments, groceries, etc.

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Household help
Meal planning/prep, laundry, etc.

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House cleaning
Floors, bathrooms, etc.

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Memory care
Trained for Alzheimer's, dementia, etc.

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Medication reminders
Help remembering to take medications

Service Area for Genesis Home Health Services

Each ZIP code that Genesis Home Health Services serves is highlighted on the map above.

Other Nearby Home Health Care Agencies

	Home Health Services Of Nevada - Elko, NV	1 mile
	Home Care Plus - Elko, NV	2 miles
	Horizon Hospice - Elko, NV	2 miles
	New Horizon Home Care - Elko, NV	2 miles
	Independent Life - Elko, NV	2 miles

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Reviews
Overall Rating 4.0 / 5.0 ★★★★★

Jerry Jackson ★★★★★ 6 months ago
STAY AWAY FROM GENESIS IF YOU EXPECT TO BE PAID! I am a Nevada PT with over 40yrs in healthcare who had to take genesis to court to get paid. The Judge ordered genesis to pay me over $4,800 and they still will not pay what they owe me. Katie Depta is the director of genesis HR, her and 7 other genesis managers have lied to me for over a year. Even as past president of the APTA NV chapter and over 25 years in private practice I have never seen such an unethical healthcare company!!!
Erica Kapua ★★★★★ 5 months ago
Jerry Jackson, you have the wrong Genesis. We have never dealt with you nor have we ever been taken to court over not paying employee or contractors. There are several Genesis home health care agencies in the US, please remove your negative review from our site.
Raymond Wescott ★★★★★ 2 years ago
nurses are excellent. medical supplies such as catheters are cheap and difficult to use, management needs improvment
Aza HIll ★★★★★ 6 months ago

Genesis Home Health Services Services

Nursing Care
Physical Therapy
Occupational Therapy
Speech Pathology
Medical Social
Home Health Aid
Home Care
Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Genesis Home Health Services is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was worse than expected and the number that went to the ER without being re-admitted was worse than expected.

Quality of Care:

	This Agency	NV	U.S.
Begins Patient Care in Timely Manner:	100%	91%	92%
Teaches Patients or Family About their Drugs:	97%	96%	96%
Checks Patients Risk of Falling:	100%	99%	99%
Checks Patient For Depression:	100%	98%	97%
Checks on Patients Flu Shot:	76%	63%	72%
Checks on Patients Pneumonia Shot:	89%	66%	75%
Foot Care For Diabetes Patients:	97%	96%	96%
Checks Patients For Pain:	97%	0%	0%
Treats Patients Pain:	93%	0%	0%
Treats Heart Failure Symptoms:	94%	0%	0%
Took Doctor Ordered Action to Prevent Bed Sores:	94%	0%	0%

	This Agency	NV	U.S.
Included Treatments to Prevent Bed Sores:	93%	0%	0%
Checked Patients For the Risk of Bed Sores:	n/a ^*	0%	0%
How Often Patients Improved Walking:	86%	63%	56%
How Often Patients Improved Getting Out of Bed:	16%	16%	15%
How Often Patients Improved Bathing:	17%	11%	12%
How Often Patients Had Less Pain Moving Around:	0%	0%	0%
How Often Patients Breathing Improved:	0%	0%	0%
How Often Patients Wounds Healed After Operation:	87%	70%	78%
How Often Patients Improved Taking Medication by Mouth:	50%	51%	46%
How Often Patients Had to be Admitted to the Hospital:	19%	13%	14%
How Often Patients Needed Urgent Care From the ER:	15%	10%	11%

^* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Genesis Home Health Services reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Genesis Home Health Services to other home care agencies. More Info

Patient Surveys:

	This Agency	NV	U.S.
Home Health Team Gave Care in a Professional Way:	88% ^*	86%	89%
Communicated Well With them:	81% ^*	83%	86%
Discussed Medicines Pain & Home Safety:	83% ^*	81%	83%
Gave their Home Health Agency a Rating of 9 or 10:	81% ^*	80%	84%

	This Agency	NV	U.S.
Would Recommend the Home Health Agency to Friends & Family:	80% ^*	76%	79%
Completed Surveys:	77 ^*	8,437	1,160,737
Response Rate:	46% ^*	25%	29%

^* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.