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Advent Home Health

  1. Home Health Care
  2. Nevada
  3. Las Vegas Home Health Care Agencies
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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Margaret Taylor ★★★★★ 5 months ago

    I have been sick for a very long time being in and out of surgery and on dialysis. Needless to say I have had a lot of hospital stays, rehab and home health so I know what good and bad healthcare is. I have never received such good care than what I've been getting from Advent. I have been using them for years. I have had about 6 other companies before advent that don't compare to them. They were all out for the money and only stayed 20 minutes a visit. I won't have anyone else but Advent who take their time with me. I'm not sure what kind of help this other reviewer needed and it's sad to hear about her mother. It is obvious this family is going through some tough times and maybe needs more care than what home health can give. I pray for her mother if she only has a few years to live. Despite my feelings for her mother I don't feel the same way for her! Shame on you to take your anger and grief out on a online review and on Advent. Teaching is part of their job even if it's not something you want to hear. It's one of the survey questions Medicare wants to know. Let me tell you about Claudine. She is nothing but kind, patient and helpful. She even came out to see me when my dressing fell off and another time when my tube feeding machine wasn't working. My nurse couldn't get to me quick enough so she came to north Las Vegas to help me. SHE goes above and beyond. My therapists Joe and Jana are amazing. My nurse Kris is so kind and knowledgeable and treats me with the utmost respect! I recommend them to everyone and so do my doctors. My new neighbors use them too and have been even before they were my neighbors. I know we can't please everyone but this agency sure do their best and I can't thank them enough for all they've done for me. I'd be an invalid and probably not be alive if it weren't for them!

  • Alexandra Alvarez ★★★★★ 6 months ago

    We have had the worst experience ever with this home healthcare service. The coordinator Claudine does nothing but make excuses for the lack of service they provide. The first time my mom was released from the hospital on a Wednesday they did not provide any evaluation until the following Monday. PT and OT do not schedule any follow ups or provide their patient with the amount of time they really need. When you call to ask Claudine why there is this problem she provides no help. The second time my mom was released from rehab on a Friday it took them until Wednesday to provide OT to come out and again that was with me calling Claudine and asking why it wasn't being provided again. I called the week prior on a Tuesday just to make sure they had the referral before she was even released and they still did not call and schedule her evaluations in a timely matter. They claim to have a 48 hour turn around period. That is a flat out lie. Her nurse Kia told my mom every visit that she only had at the most two years to live or that her disease had no cure. I called Claudine about this and she said it was their job to tell the patient about their "disease process". Than when I said she made excuses she said it was time to find a new health care system for my mom because they can't make us "happy". This nurse told her she had no more than two years to live the DAY BEFORE HER BIRTHDAY. As if my mom does not know enough about how much time she has left. This place should be ashamed of themselves, especially Claudine. Complete embarrassment. If I could I'd give them a zero.

Advent Home Health Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Advent Home Health is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was better than expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

NV
Begins Patient Care in Timely Manner:

98%

91%
Teaches Patients or Family About their Drugs:

99%

96%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

100%

98%
Checks on Patients Flu Shot:

73%

63%
Checks on Patients Pneumonia Shot:

84%

66%
Foot Care For Diabetes Patients:

100%

96%
Checks Patients For Pain:

74%

0%
Treats Patients Pain:

65%

0%
Treats Heart Failure Symptoms:

76%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

87%

0%
This
Agency

NV
Included Treatments to Prevent Bed Sores:

73%

0%
Checked Patients For the Risk of Bed Sores:

100%

0%
How Often Patients Improved Walking:

68%

63%
How Often Patients Improved Getting Out of Bed:

16%

16%
How Often Patients Improved Bathing:

10%

11%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

0%

70%
How Often Patients Improved Taking Medication by Mouth:

81%

51%
How Often Patients Had to be Admitted to the Hospital:

13%

13%
How Often Patients Needed Urgent Care From the ER:

12%

10%

Reviews from Patient Surveys

These Advent Home Health reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Advent Home Health to other home care agencies. More Info

Patient Surveys:
This
Agency

NV
Home Health Team Gave Care in a Professional Way:

92%

86%
Communicated Well With them:

91%

83%
Discussed Medicines Pain & Home Safety:

90%

81%
Gave their Home Health Agency a Rating of 9 or 10:

88%

80%
This
Agency

NV
Would Recommend the Home Health Agency to Friends & Family:

81%

76%
Completed Surveys:1258,437
Response Rate:

29%

25%

Cities Served by Advent Home Health

Advent Home Health serves ZIP codes that encompass all or part of each of the cities listed below.

Boulder City, NV
Henderson, NV
Las Vegas, NV
North Las Vegas, NV



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