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Saguaro Home Health Care

  1. Home Health Care
  2. Nevada
  3. Las Vegas Home Health Care Agencies
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Reviews
Overall Rating 3.7 / 5.0 ★★★★★

  • Steve R. ★★★★★ 2 months ago

    I was a patient with them a couple of years ago. They had the head lady named Jane who goes around getting new patients for them. I was very happy my CNA back then was Eric. I am mad and speaking to my Lawyer for that owner is spreading around I was a bad patient. Well that's a lie I never complained when I didn't get PT or OT, I never called when a nures didn't show up. The only one who came all the time was the CNA and I let him come at 8;00 am. The supplies I would be lucky to get them. My pubic catheter was to be changed every 2 weeks for I am on IV antibiotics for chronic Infections. After 4 weeks I would call and ask about my supplies and when the nures would come. TO THE OWNER I WASN'T GONNA SAY ANYTHING BUT YOUR TELLING LIES ABOUT ME. WILL JANE TOLD ME SHE WAS LEAVING YOUR COMPANY BECAUSE MEDICARE WAS GOING TO INVESTIGATE BACK IN 2015-2016 SHE LEFT AND TOOK ME. JUST LIKE YOUR OT MARGARET AND HER HUSBAND WAS DOING TO DERSSERT HOMEHEALTH SHE LIED AND SAID SHE COULDN'T GET A HOLD OF ME. SO SHE WAS STEALING PATIENTS JUST LIKE JANE DONE TO YOU. I WAS WITH YOU FOR ALMOST 3 YEARS IF I WAS A BAD PATIENT WHY KEEP ME. SO WATCH IT MARGARET AND HER HUSBAND BOTH STOLE ME AWAY FROM DESSERT VIEW HOMEHEALTH. FACT IS YOU WERE MAD FOR JANE TOOK SOME OF YOUR PATIENTS AND WORKERS. MY ONE NURSE BRENDA CALLED ME DIDN'T REALIZE THAT SHE NEVER HANG UP WITH ME AND WAS TELLING HER SON SHE FELT OUT OF PLACE FOR IT WAS LIKE WHITE ON RICE. YOU MUST OF CHANGED FOR BACK WHEN I WAS WITH YOU. I BELIEVE YOU MAY OF GOTTEN 3 STARS TOP. SO TO THE OWNER OF SAGUARO IN CLOSING STOP SAYING I WAS A HARD PATIENT AND BECAUSE OF MARGARET AND HER HUSBAND I QUIT DERSSERT VIEW HOMEHEALTH TO GO WITH THEM .SO JUST LIKE JANE YOU HAVE EMPLOYEES WHO STEAL PATIENTS FOR YOU TOO JUST LIKE JANE DID. I HEAR YOU SAY ANYTHING BZD ABOUT ME I WILL SHOW THEM ALL THE RECEIPTS FOR MY SUPPLIES I NEVER GOT FROM YOU BUT MEDICARE PAID FOR IT. I VERY UNHAPPY EX-PATIENT WHO WAS MADE TO LOOK LIKE A BAD PATIENT WHEN A EX-EMPLOYEE BROUGHT ME TO A DIFFERENT HOMEHEALTH JUST LIKE THERE OWN OT AND EMPLOYEE'S ARE DOING TO ME STOLE ME AWAY FROM DESSERT VIEW HOMEHEALTH TO SAGUARO WHOSE MAD AT ME FOR LEAVING THEM WHEN JANE SAID MEDICARE WAS INVESTIGATED YOUR COMPANY PLUS SHE MADE SURE I GET MY SUPPLIES. SO TO THE OWNER YOU HAVE YOUR EMPLOYEES STEALING PATIENTS FOR OTHER COMPANIES AND NOW I CAN'T FIND ONE. CHANNEL 8 OR 13 IS GOING TO HEAR ABOUT HOW HOMEHEALTH AGENCY WORKS. STEVEN REINHOLD

  • Kathi Sherburne ★★★★★ 2 years ago

    I LOVE Saguaro Home Health Care Services. I've had two other home health companies which were not as responsive or caring. In fact, all the health care companies should ask Saguaro for training tips. Nurse Janet answers any and ALL questions and is friendly and happy to fulfill needs from doctor order requests, etc. PT Heidi and Bea are also wonderful and worked my husband hard to become more self-sufficient and less work for me ;-). Speech Therapist Susan really questioned my husband on his goals and listened for ways to help him when he struggles to get the words out. CNA Eric is always cheerful and also helps my husband to be more self-sufficient in the shower. I also appreciate not having physical therapy and occupational therapy at the same time. It's better for my husband's concentration and rehabilitation to focus on one at a time so occupational therapy will follow the completion of physical therapy. I highly recommend this company.

  • Forogh Mansur ★★★★★ a year ago

Saguaro Home Health Care Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Saguaro Home Health Care is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was better than expected.

Quality of Care:
This
Agency

NV
Begins Patient Care in Timely Manner:

99%

91%
Teaches Patients or Family About their Drugs:

98%

96%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

97%

98%
Checks on Patients Flu Shot:

54%

63%
Checks on Patients Pneumonia Shot:

68%

66%
Foot Care For Diabetes Patients:

98%

96%
Checks Patients For Pain:

75%

0%
Treats Patients Pain:

74%

0%
Treats Heart Failure Symptoms:

87%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

89%

0%
This
Agency

NV
Included Treatments to Prevent Bed Sores:

92%

0%
Checked Patients For the Risk of Bed Sores:

90%

0%
How Often Patients Improved Walking:

78%

63%
How Often Patients Improved Getting Out of Bed:

18%

16%
How Often Patients Improved Bathing:

12%

11%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

78%

70%
How Often Patients Improved Taking Medication by Mouth:

51%

51%
How Often Patients Had to be Admitted to the Hospital:

14%

13%
How Often Patients Needed Urgent Care From the ER:

10%

10%

Reviews from Patient Surveys

These Saguaro Home Health Care reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Saguaro Home Health Care to other home care agencies. More Info

Patient Surveys:
This
Agency

NV
Home Health Team Gave Care in a Professional Way:

88%

86%
Communicated Well With them:

88%

83%
Discussed Medicines Pain & Home Safety:

84%

81%
Gave their Home Health Agency a Rating of 9 or 10:

82%

80%
This
Agency

NV
Would Recommend the Home Health Agency to Friends & Family:

80%

76%
Completed Surveys:1128,437
Response Rate:

31%

25%

Cities Served by Saguaro Home Health Care

Saguaro Home Health Care serves ZIP codes that encompass all or part of each of the cities listed below.

Boulder City, NV
Henderson, NV
Las Vegas, NV
North Las Vegas, NV



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