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N Y Congregational Certified Home Health Agency

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Reviews
Overall Rating 3.6 / 5.0 ★★★★★

  • Karrina Brown
    ★★★★★ a month ago

    Wonderful caring nurses and staff. Thorough and knowledgeable doctors.

  • Terrence Williams
    ★★★★★ in the last week

    Food was good but air conditioning was lacking

  • Alice Kennedy
    ★★★★★ 10 months ago

    My Uncle spent his last few years at this nursing home and the people there gave him the respect and treatment he needed and deserved. i was very pleased with the care he was given. He is in a better place but I will say that they were very humble and made him as comfortable as possible.... thank you

  • Damaris Figueroa
    ★★★★★ a year ago

    I have a close relative that was admitted here after having a stroke. Overall the staff was fairly friendly and did their job well. As a nurse myself and having worked in a nursing home before, I am aware of the things that go on in a nursing home and so I was very anxious about bringing my loved one here. But the anxiety has dropped. From a nurse's point of view, this is a good nursing home. The ONLY I would have to say that I don't like about here is that-as in most places- my relative wasn't being turned every two hours to prevent bed sores. As a result of his stroke, he was unable to move and relied heavily on the CNAs to turn him- they never did. He was very fortunate for not developing a bed sore. Now with the fantastic team of therapists that they have for rehab, he is improving in his mobility and can-with a bit of a struggle- turn himself. Overall I am satisfied with this facility and do not regret putting my loved one there. ~~~~~~~~~~Update~~~~~~~~~ So I will stay with my opinion about the nursing staff, they are good nurses and CNAs. But when it comes to the social workers.... its a whole different story. They lack communication among themselves. One of the will tell us one thing and the other will tell us something completely different. They also make it very obvious that all they are about is getting money from the insurance and getting rid of residents as quickly as possible just to get new residents for more money. One social worker in particular has been rude and doesn't understand the concept that somethings should be discussed in private. My sister had to set her straight about matters and since then she has been a bit more professional

  • Nyja Frederique
    ★★★★★ 6 months ago

    Clean place the staff are very helpful and good to the residents.

N Y Congregational Certified Home Health Agency Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at N Y Congregational Certified Home Health Agency is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

NY
Begins Patient Care in Timely Manner:

98%

93%
Teaches Patients or Family About their Drugs:

88%

95%
Checks Patients Risk of Falling:

96%

99%
Checks Patient For Depression:

90%

97%
Checks on Patients Flu Shot:

83%

73%
Checks on Patients Pneumonia Shot:

96%

74%
Foot Care For Diabetes Patients:

100%

96%
Checks Patients For Pain:

46%

0%
Treats Patients Pain:

22%

0%
Treats Heart Failure Symptoms:

48%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

76%

0%
Included Treatments to Prevent Bed Sores:

46%

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
This
Agency

NY
How Often Patients Improved Walking:

44%

54%
How Often Patients Improved Getting Out of Bed:

8%

17%
How Often Patients Improved Bathing:

11%

11%
How Often Patients Had Less Pain Moving Around:n/a *

0%
How Often Patients Breathing Improved:n/a *

0%
How Often Patients Wounds Healed After Operation:

0%

84%
How Often Patients Improved Taking Medication by Mouth:

54%

49%
How Often Patients Had to be Admitted to the Hospital:

0%

15%
How Often Patients Needed Urgent Care From the ER:

0%

10%
Pageviews Total:

7%

0%
Pageviews From Search Engines:

1%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These N Y Congregational Certified Home Health Agency reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare N Y Congregational Certified Home Health Agency to other home care agencies. More Info

Patient Surveys:
This
Agency

NY
Home Health Team Gave Care in a Professional Way:

67% *

85%
Communicated Well With them:

67% *

83%
Discussed Medicines Pain & Home Safety:

67% *

81%
Gave their Home Health Agency a Rating of 9 or 10:

64% *

81%
This
Agency

NY
Would Recommend the Home Health Agency to Friends & Family:

42% *

75%
Completed Surveys:19 *43,240
Response Rate:

12% *

24%
* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.



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