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Cortland Regional Medical Center Long Term Home Health Care Program

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Reviews
Overall Rating 2.5 / 5.0 ★★★★★

  • ★★★★★ 3 months ago

    Birthing at Cortland: 5 years ago there were plenty of nurses on duty and we were well cared for. In May 2016, this hospital was understaffed when I went into labor. All is well, my baby is fine, but if there had been a complication she would not be. The nurse who was in the room pulled a cord out of the wall calling for help to no avail. She caught our daughter (her first solo delivery) and about 5mins later other staff came in. While nothing went wrong, that is only luck. The staff has always been kind, but the administration is simply not scheduling enough people.

  • ★★★★★ 2 months ago

    The nurses and techs were all so patient and considerate towards me, this last Saturday morning when I was pretty freaked out to even be in an emergency room. I can't thank them all enough for the care they provided, they were all amazing, thank you!!!

  • ★★★★★ a month ago

    Sent me a bill for my 35 year old son. Tried to call the hospital for an obvious clerical error and was rerouted automatically to the 800 outsourced billing service that was a twenty minute wait.

  • ★★★★★ 7 months ago

    The nurses were nice and the doctor went over everything but waited for a room in the hospital for over 7 hrs.....the hospital wasn't that busy. Oh but they had time for a mock emergency drill.

  • ★★★★★ 2 months ago

    Very rude my sister was in excruciating pain in my car couldn't get out and walk so I went in and asked them to get a nurse with a wheel chair to help and they told me to "wait a nurse is in another room" very rude and NOT dependable!!

Cortland Regional Medical Center Long Term Home Health Care Program Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Cortland Regional Medical Center Long Term Home Health Care Program is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

This
Agency

NY
Begins Patient Care in Timely Manner:

97%

93%
Teaches Patients or Family About their Drugs:

100%

95%
Checks Patients Risk of Falling:

96%

99%
Checks Patient For Depression:

99%

97%
Checks on Patients Flu Shot:

94%

73%
Checks on Patients Pneumonia Shot:

91%

74%
Foot Care For Diabetes Patients:

100%

96%
Checks Patients For Pain:n/a *

0%
Treats Patients Pain:n/a *

0%
Treats Heart Failure Symptoms:n/a *

0%
Took Doctor Ordered Action to Prevent Bed Sores:n/a *

0%
Included Treatments to Prevent Bed Sores:n/a *

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
This
Agency

NY
How Often Patients Improved Walking:n/a *

54%
How Often Patients Improved Getting Out of Bed:

20%

17%
How Often Patients Improved Bathing:

20%

11%
How Often Patients Had Less Pain Moving Around:n/a *

0%
How Often Patients Breathing Improved:n/a *

0%
How Often Patients Wounds Healed After Operation:

0%

84%
How Often Patients Improved Taking Medication by Mouth:

0%

49%
How Often Patients Had to be Admitted to the Hospital:

36%

15%
How Often Patients Needed Urgent Care From the ER:

15%

10%
Pageviews Total:

7%

0%
Pageviews From Search Engines:

1%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Cortland Regional Medical Center Long Term Home Health Care Program reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Cortland Regional Medical Center Long Term Home Health Care Program to other home care agencies. More Info

Patient Surveys:
This
Agency

NY
Home Health Team Gave Care in a Professional Way:

87% *

85%
Communicated Well With them:

84% *

83%
Discussed Medicines Pain & Home Safety:

90% *

81%
Gave their Home Health Agency a Rating of 9 or 10:

89% *

81%
This
Agency

NY
Would Recommend the Home Health Agency to Friends & Family:

78% *

75%
Completed Surveys:62 *43,240
Response Rate:

36% *

24%
* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by Cortland Regional Medical Center Long Term Home Health Care Program

Cortland Regional Medical Center Long Term Home Health Care Program serves ZIP codes that encompass all or part of each of the cities listed below.

Cincinnatus, NY
Cortland, NY
Harford, NY
Homer, NY
Little York, NY
Marathon, NY
Mc Graw, NY
Preble, NY
Richford, NY
Truxton, NY
Willet, NY



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