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Cortland Regional Medical Center Long Term Home Health Care Program

  1. Home Health Care
  2. New York
  3. Cortland Home Health Care Agencies
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Reviews
Overall Rating 2.2 / 5.0 ★★★★★

  • Delaney Ashendorf ★★★★★ 3 months ago

    Gave my mom an ankle split for a broken foot. Went to the optometrist and they said it does absolutely nothing. Place is a big joke

  • Libby Becks ★★★★★ 5 months ago

    Been sitting in "fast track" well over an hour. So has the little boy in the curtain next to me. We have yet to see anyone!

  • Sandreaha KCarpie ★★★★★ 6 months ago

    I was admitted and when I needed a nurse it took over 5 minutes since I pressed the call bell to get someone. I couldn't breathe and they wouldn't give me my inhaler until I puked all over the floor. I was in so much pain where I was infected and asked for an ice pack. It took over 72 hours to get an ice pack. It was hard to even get a drink there. They'd forget- never bring it. That happened way too often.

  • Becky Zamorano ★★★★★ 3 months ago

    My mother went to the ER after taking a bad fall down a flight of stairs. She repeatedly told them her pain level was at a ten. They took x-rays, said nothing was broken so she was being discharged (with her pain level still at a ten). They told her they could not give her any pain meds and to take Tylenol and Ibuprofen. We left feeling in complete disbelief from their lack of care. From there, we went to Wilson where they found 4 broken ribs (2 which were displaced), 2 compression fractures, and air bubbles on her lungs. Thank goodness, we went to another hospital. I just feel bad for those who are unable to travel or are stuck with Cortland Regional Medical Center. I am not one to post, but I feel this experience is worth sharing and reminding others to trust their gut and never feel bad about getting a second opinion.

  • Austin Lee ★★★★★ 2 months ago

    This place is awful, the staff does not care about you at all. They keep you waiting for nothing. Never come back, I rather walk off my injuries than leave it to those amateurs.

Cortland Regional Medical Center Long Term Home Health Care Program Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Cortland Regional Medical Center Long Term Home Health Care Program is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

NY
Begins Patient Care in Timely Manner:

100%

94%
Teaches Patients or Family About their Drugs:

98%

95%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

98%

96%
Checks on Patients Flu Shot:

94%

78%
Checks on Patients Pneumonia Shot:

96%

78%
Foot Care For Diabetes Patients:

100%

96%
Checks Patients For Pain:

35%

0%
Treats Patients Pain:n/a *

0%
Treats Heart Failure Symptoms:

54%

0%
Took Doctor Ordered Action to Prevent Bed Sores:n/a *

0%
This
Agency

NY
Included Treatments to Prevent Bed Sores:n/a *

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
How Often Patients Improved Walking:n/a *

58%
How Often Patients Improved Getting Out of Bed:

10%

16%
How Often Patients Improved Bathing:

23%

11%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

0%

82%
How Often Patients Improved Taking Medication by Mouth:

0%

47%
How Often Patients Had to be Admitted to the Hospital:

36%

15%
How Often Patients Needed Urgent Care From the ER:

15%

10%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Cortland Regional Medical Center Long Term Home Health Care Program reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Cortland Regional Medical Center Long Term Home Health Care Program to other home care agencies. More Info

Patient Surveys:
This
Agency

NY
Home Health Team Gave Care in a Professional Way:

87% *

85%
Communicated Well With them:

86% *

83%
Discussed Medicines Pain & Home Safety:

84% *

81%
Gave their Home Health Agency a Rating of 9 or 10:

85% *

81%
This
Agency

NY
Would Recommend the Home Health Agency to Friends & Family:

75% *

75%
Completed Surveys:52 *46,206
Response Rate:

36% *

23%
* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by Cortland Regional Medical Center Long Term Home Health Care Program

Cortland Regional Medical Center Long Term Home Health Care Program serves ZIP codes that encompass all or part of each of the cities listed below.

Cincinnatus, NY
Cortland, NY
Harford, NY
Homer, NY
Little York, NY
Marathon, NY
Mc Graw, NY
Richford, NY
Truxton, NY
Willet, NY



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