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Family Care Certified Services Certified Home Health Agency (Hicksville)

  1. Home Health Care
  2. New York
  3. Hicksville Home Health Care Agencies
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Reviews
Overall Rating 1.8 / 5.0 ★★★★★

  • Rae Lynn ★★★★★ a month ago

    This agency was so good to me. They have such good nurses and made sure I got everything I needed. Would definitely recommend.

  • Lauren Heath ★★★★★ 4 weeks ago

    Very unprofessional when it comes to aides. A young lady named who is the administrator of aides named Rachel proceeded to tell me that it was ok that an aide who was scheduled to assist my father was more than an hour late because she was coming from brooklyn and that it was ok for the previous 2 days that no aide showed up. As hours passed the aide unsurprisingly didn't show up. Rachel's excuse for "her aides" was that they take a shuttle from brooklyn to long island and she has no control over the driver and traffic. She proceeded to be rude and curt. I am currently looking into receiving care from another agency for my father.

  • Frank Mancuso ★★★★★ 3 months ago

    Horrible management!!!!! Do NOT use them!

  • Natia Burl ★★★★★ 2 years ago

    This agency is horrible. They are very unprofessional. I had to stay on top of them for everything. They sent aides here who couldn't even assist my mother... and the physical therapist that they send are a bunch of jokers who do nothing just collect a check. I would never recommend the company to no one.

  • CASSANDRA AARONS ★★★★★ 3 years ago

    run!!! people who were incompetent, untrained, irresponsible and unreliable. working for a check, not for the lord...working for the devil

Family Care Certified Services Certified Home Health Agency (Hicksville) Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Family Care Certified Services Certified Home Health Agency (Hicksville) is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was worse than expected and the number that went to the ER without being re-admitted was better than expected.

Quality of Care:
This
Agency

NY
Begins Patient Care in Timely Manner:

98%

94%
Teaches Patients or Family About their Drugs:

100%

95%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

100%

96%
Checks on Patients Flu Shot:

88%

78%
Checks on Patients Pneumonia Shot:

90%

78%
Foot Care For Diabetes Patients:

100%

96%
Checks Patients For Pain:

99%

0%
Treats Patients Pain:

87%

0%
Treats Heart Failure Symptoms:

94%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

99%

0%
This
Agency

NY
Included Treatments to Prevent Bed Sores:

100%

0%
Checked Patients For the Risk of Bed Sores:

97%

0%
How Often Patients Improved Walking:

91%

58%
How Often Patients Improved Getting Out of Bed:

19%

16%
How Often Patients Improved Bathing:

4%

11%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

89%

82%
How Often Patients Improved Taking Medication by Mouth:

57%

47%
How Often Patients Had to be Admitted to the Hospital:

19%

15%
How Often Patients Needed Urgent Care From the ER:

7%

10%

Reviews from Patient Surveys

These Family Care Certified Services Certified Home Health Agency (Hicksville) reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Family Care Certified Services Certified Home Health Agency (Hicksville) to other home care agencies. More Info

Patient Surveys:
This
Agency

NY
Home Health Team Gave Care in a Professional Way:

67% *

85%
Communicated Well With them:

65% *

83%
Discussed Medicines Pain & Home Safety:

70% *

81%
Gave their Home Health Agency a Rating of 9 or 10:

64% *

81%
This
Agency

NY
Would Recommend the Home Health Agency to Friends & Family:

47% *

75%
Completed Surveys:81 *46,206
Response Rate:

16% *

23%
* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by Family Care Certified Services Certified Home Health Agency (Hicksville)

Family Care Certified Services Certified Home Health Agency (Hicksville) serves ZIP codes that encompass all or part of each of the cities listed below.

Atlantic Beach, NY
Baldwin, NY
Bellmore, NY
Bethpage, NY
Cedarhurst, NY
East Meadow, NY
East Rockaway, NY
Elmont, NY
Farmingdale, NY
Floral Park, NY
Franklin Square, NY
Freeport, NY
Garden City, NY
Great Neck, NY
Hempstead, NY
Hewlett, NY
Hicksville, NY
Inwood, NY
Island Park, NY
Jericho, NY
Lawrence, NY
Levittown, NY
Locust Valley, NY
Long Beach, NY
Lynbrook, NY
Malverne, NY
Manhasset, NY
Massapequa, NY
Massapequa Park, NY
Merrick, NY
Mineola, NY
New Hyde Park, NY
Oceanside, NY
Old Bethpage, NY
Oyster Bay, NY
Plainview, NY
Rockville Centre, NY
Roosevelt, NY
Roslyn, NY
Roslyn Heights, NY
Seaford, NY
Syosset, NY
Uniondale, NY
Valley Stream, NY
Wantagh, NY
West Hempstead, NY
Westbury, NY
Woodbury, NY
Woodmere, NY



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