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Personal Touch Home Care of Long Island

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Reviews
Overall Rating 3.5 / 5.0 ★★★★★

  • Marcy A ★★★★★ 3 weeks ago

    Horrible service. Will keep you on hold for hours and never pick up or transfer you without telling you

  • Nina Archieva ★★★★★ 2 months ago

    Working about 2 years, on beginning for a couple of month was OK, and then HORRIBLE service, once I waited on the phone for 2 hours and 15 min and a few times they just disconnected and I also called for 24 hours service start @8:00 pm and finally @ 9:28 pm someone pick up the phone and she were so rude. I do not recommend this agency.

  • Maciel Martinez ★★★★★ 2 months ago

    These people are terrible. They do not pick up the phone. They keep you on hold in a loop that says there is one call a head of you and then the phone call drops. There is no way to speak to a real person or to leave a voicemail. I am starting to look for a new agency for my mother. These people are unreliable and provide terrible service.

  • Kharrianna M ★★★★★ 2 months ago

    Can't reach anyone. I've called 16 times and I can't get the time of day.

  • Shinade Parnell-Robertson ★★★★★ 7 months ago

    I used to work here... After having some personal family issues with my son and giving them a heads up 4hrs before my shift started... I was put on probation..... Then they gave me a facesty bedridden patient. I asked for a change... Never got it the change.... After I spoke to my coordinator and telling her I am resigning... I get a call 3weeks later from the agency saying I'm fired. How SHEBADA HOWWWWW ??? They don't respect their employee and try to slave them.... This experience here caused me not to even go further as an HHA !! JUST HORRIBLE !




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