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Selfhelp Family Home Care

  1. Home Health Care
  2. New York
  3. New York Home Health Care Agencies
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Reviews
Overall Rating 3.7 / 5.0 ★★★★★

  • Google User ★★★★★ a month ago

    They are people trained to do nothing. Theybalways call put. They are most times rude and disrepsectful. They get paid to come to ur house to sit in a chair and stare at their phoe. Or tell u what to do, make more work for you. THIS AGENCY IS A SCAM AND IS GETTING GRANT MONEY FROM THE GOVERNMENT TO TRAIN PEOPLE TO DO NOTHING THEY ARENT ALLOWED TO DO ANYTBING ITS THE WORST COMPANY FOR GETTING AN AIDE (the people who answer there phones cant even get it together waste of time calling) the GOVERNMENT AND OMRDD IS GONNA HEAR FROM ME YOUR AIDS ABUSE PEOPLE IDK WHAT THESE HIGH RATINGS ARE THEY OBVIOUSLY DONT SEE WHAT REALLY GOES ON AND THE STORIES IVE HEARD THIS AGENCY IS A SCAM

  • Hannah A ★★★★★ 2 months ago

    The devil is a lie and self help is the devil . Please avoid working here and even getting their services idk who paying these people to write 5 star reviews, but only God knows. These sick people love to pride them selves on having mentors.. and peer coaches... WHAT A LOAD OF CROC first off none of these devils help you .. most of the slave masters right handers run around keeping the rest of the slaves in check I am not naming names miss june..liz...frances... Margie the whole old hag squad .... In all reality 13 an hr for WHAT there is not enough money in this world that would make me lower my standards to be a part of a scam agency. You people like to bring God into your b.s please you dont know the truth of God, and whats actually coming for you heathens. Run along in youll little lives and keep pretending that you people are making a difference and you guys are the best because most of your reviews say different. We are in the last hour on this filth ridden earth,and I damn sure wouldn't be even caught dead working for you scum of the earth

  • CC Sunshine ★★★★★ a year ago

    To Whom It May Concern, My name is Julia and I am writing to thank you for allowing me to be a part of your program , I was referred by a friend and upon joining it has been beneficial to me in a tremendous numbers of ways. I have met new friends, learned a lot from the variety of classes you make available , the interactions between the facilitator and the class makes you feel like you are all together even though we are all in various places. I am bed ridden and has been for the last few years but your classes has given me a new outlook I have started exercising and may I say even though it is a challenge I do enjoy it. The simplest thing like open chat has created a online community where we can all come and laugh and encourage each other. I am writing this letter to thank you for providing us with these many opportunities but to also ask for your assistance to reach others within my community and allow more seniors to enjoy the wonderful resources and companionship of others from the comfort of their own home. Being a elderly and bed bound one may think there isn't much to do and they may even be right to some extension if they don't have a program like yours to help each day go by more comfortably. This program has given me a way to still be involved and have less limitations .and it is this freedom that you have provided me with that I would love to extend to other in similar situations as my own, by extending it to my neighborhood so I am asking if there is anyway that you can assist in broadening the scope of this program it would be greatly appreciated. Julia Agyemang

  • Cyralene Bishop ★★★★★ 10 months ago

    Caring agency. Been in there 31yrs.

  • David Dring ★★★★★ a year ago

    Impressed with the depth of knowledge and breadth of experiences staff have in terms of helping older adults live independently and safely at home.

Selfhelp Family Home Care Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Selfhelp Family Home Care is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was better than expected and the number that went to the ER without being re-admitted was better than expected.

Quality of Care:
This
Agency

NY
Begins Patient Care in Timely Manner:

76%

94%
Teaches Patients or Family About their Drugs:

89%

95%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

100%

96%
Checks on Patients Flu Shot:

88%

78%
Checks on Patients Pneumonia Shot:

94%

78%
Foot Care For Diabetes Patients:n/a *

96%
Checks Patients For Pain:

65%

0%
Treats Patients Pain:

78%

0%
Treats Heart Failure Symptoms:

53%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

33%

0%
This
Agency

NY
Included Treatments to Prevent Bed Sores:

61%

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
How Often Patients Improved Walking:

33%

58%
How Often Patients Improved Getting Out of Bed:

13%

16%
How Often Patients Improved Bathing:

14%

11%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

0%

82%
How Often Patients Improved Taking Medication by Mouth:

49%

47%
How Often Patients Had to be Admitted to the Hospital:

13%

15%
How Often Patients Needed Urgent Care From the ER:

5%

10%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Selfhelp Family Home Care reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Selfhelp Family Home Care to other home care agencies. More Info

Patient Surveys:
This
Agency

NY
Home Health Team Gave Care in a Professional Way:

76% *

85%
Communicated Well With them:

80% *

83%
Discussed Medicines Pain & Home Safety:

73% *

81%
Gave their Home Health Agency a Rating of 9 or 10:

57% *

81%
This
Agency

NY
Would Recommend the Home Health Agency to Friends & Family:

59% *

75%
Completed Surveys:28 *46,206
Response Rate:

32% *

23%
* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by Selfhelp Family Home Care

Selfhelp Family Home Care serves ZIP codes that encompass all or part of each of the cities listed below.

Arverne, NY
Astoria, NY
Bayside, NY
Bronx, NY
Brooklyn, NY
East Elmhurst, NY
Elmhurst, NY
Far Rockaway, NY
Floral Park, NY
Flushing, NY
Forest Hills, NY
Fresh Meadows, NY
Hollis, NY
Howard Beach, NY
Jackson Heights, NY
Jamaica, NY
Kew Gardens, NY
New York, NY
Oakland Gardens, NY
Rego Park, NY
Sunnyside, NY
Whitestone, NY
Woodside, NY



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