Search for Home Care by ZIP Code:  :
   

Lifetime Care Certified Home Health Agency

  1. Home Health Care
  2. New York
  3. Rochester Home Health Care Agencies
Full Name

Phone Number

Email Address

ZIP code of interest

I'm interested in...
(check all that apply)
We value your privacy. By submitting this form, you agree to the terms and conditions of our privacy policy and our Agreement to be Contacted by Telephone. You also consent that we, or our partner providers, can reach out to you using a system that can auto-dial. Your consent is not required to use our service.
Each ZIP code that Lifetime Care Certified Home Health Agency serves is highlighted on the map above.

Search for home care agencies in your area

ZIP:
Search for:    

Photos

Reviews
Overall Rating 3.9 / 5.0 ★★★★★

  • Cyndi Lembo ★★★★★ 2 months ago

    I recently attended volunteer training for the hospice team. The training was organized, professionally delivered and extremely informative. We were treated with respect,caring and compassion. All questions were listened to and answered with patience. I feel very prepared to begin my volunteering assignment and know that if I have any questions I can go to any member of the volunteer team and they will help me. Cyndi Lembo

  • Christopher Burns ★★★★★ 3 weeks ago

    Last week I had an experience with Lifetime Care that left a very unsettling first impression. I am the primary care advocate for my aunt, a good-natured lady in her 70s with cognitive and memory challenges. My aunt's doctor had recently referred my aunt for some additional in-home care, and that referral went to Lifetime Care. On Monday morning, I received a voicemail from a nurse with Lifetime Care who wanted to discuss my aunt's condition and needs. I missed that call, but planned to call back during my lunch break a little later in the day. Shortly thereafter, I learned from a family member that this nurse had gone right ahead and went over to my aunt's house to have the initial needs assessment less than an hour after having left me a voicemail. Upon learning this, I immediately stopped what I was doing at work and called the nurse, reaching her at my aunt's house. I expressed my extreme disapproval that the nurse had gone over without clearing it with me first and arranging a time when I would be there for the initial evaluation. Setting aside the nurse's having done an end-around of my role in my aunt's care, this approach was especially unsettling because the nurse had gone over to assess the needs of someone with a documented cognitive impairment without clearing it with or ensuring that someone who knows the full magnitude of my aunt's needs and medical history would be present. I frankly considered this bordered on taking advantage of my aunt given that she has the documented cognitive condition, and as such she cannot be relied upon to remember, recite and/or advocate for all of her medical needs and history. The nurse explained that the referral from the doctor had noted concerns for safety and compliance with medications, and that as such it was her duty to get over to see my aunt as soon as possible; she referred me to my aunt's doctor to further discuss the referral. I concluded the conversation by advising the nurse to put the brakes on her evaluation. I then immediately called my aunt's doctor's office, and they confirmed that there was certainly nothing immediately urgent in the home care referral, and also confirmed that it was definitely inappropriate for a nurse to go over for the initial assessment without a family member and/or care advocate present. The other irony is that my aunt is no longer taking any medication, so the articulated concern over medication compliance was a real head-scratcher. In any case, a nursing supervisor called me later in the week requesting to (re)schedule the in-home evaluation. I advised the nursing supervisor that, as a result of the initial nurse having so mishandled the initial contact, we would not be moving forward with Lifetime Care. I offer the details of this experience to others as a caution--the nurse's having unilaterally decided to go around me to interview someone with cognitive impairments alone unfortunately made it impossible for me to have confidence that Lifetime Care was going to exercise the best judgment with respect to my aunt's ongoing care.

  • Dawn Smith ★★★★★ 2 years ago

    I had an awful experience with lifetime health care home care. Very unprofessional. I was referred to them by my moms wound Doctor, They never called me. I called them to see what was going on an the girl Cindy who answer said someone will call me but she has no idea when. I asked to speak to a manger to find out what was going on as my mom needed a nurse to come out on Saturday for wound care. The supervisor Kim was very unprofessional she said someone would call me Saturday before they came. I told her I need to talk to the nurse so I could discuss a time that would work for my mother. She told me there is nothing I can di. She said that April will call me Saturday.. Saturday morning a woman named Diane called me and said she was 15 minutes from my house. I told her I was told that April would be the nurse. Diane said she did not know who April is. I agreed to have her come in the afternoon. She came and told a lot of info on my mother. She did not bring any thing with her to clean and change the dressing on the wound.She said that the nurse who will be coming on Monday will bring the supplies. Monday came no nurse. I called and spoke to some who was supposed to be a supervisor. She said she would get to the bottom of things. I did not hear back from anyone. I called my moms doctor to see if they could find out what was going on. Then at 4:15 I got a voicemail from Kim stating that she never opened my mother case and that they would prefer that I go somewhere else for services. Very unprofessional. They left my mom with out a nurse to help her with out notice. She didn't have enough time to even go have the doctor take care of the wound.Kim is very spiteful. She didn't like that I wanted someone to be accountable for contacting me and setting up a schedule. I would never recommend anyone to this agency after my experience with them.

  • Helene Ritz ★★★★★ a month ago

  • Everette Ballinger ★★★★★ 8 months ago

Lifetime Care Certified Home Health Agency Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Lifetime Care Certified Home Health Agency is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was worse than expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

NY
Begins Patient Care in Timely Manner:

97%

94%
Teaches Patients or Family About their Drugs:

99%

95%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

99%

96%
Checks on Patients Flu Shot:

85%

78%
Checks on Patients Pneumonia Shot:

93%

78%
Foot Care For Diabetes Patients:

98%

96%
Checks Patients For Pain:

75%

0%
Treats Patients Pain:

69%

0%
Treats Heart Failure Symptoms:

75%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

73%

0%
This
Agency

NY
Included Treatments to Prevent Bed Sores:

78%

0%
Checked Patients For the Risk of Bed Sores:

92%

0%
How Often Patients Improved Walking:

63%

58%
How Often Patients Improved Getting Out of Bed:

20%

16%
How Often Patients Improved Bathing:

13%

11%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

91%

82%
How Often Patients Improved Taking Medication by Mouth:

56%

47%
How Often Patients Had to be Admitted to the Hospital:

18%

15%
How Often Patients Needed Urgent Care From the ER:

13%

10%

Reviews from Patient Surveys

These Lifetime Care Certified Home Health Agency reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Lifetime Care Certified Home Health Agency to other home care agencies. More Info

Patient Surveys:
This
Agency

NY
Home Health Team Gave Care in a Professional Way:

89%

85%
Communicated Well With them:

87%

83%
Discussed Medicines Pain & Home Safety:

84%

81%
Gave their Home Health Agency a Rating of 9 or 10:

85%

81%
This
Agency

NY
Would Recommend the Home Health Agency to Friends & Family:

80%

75%
Completed Surveys:1,55746,206
Response Rate:

30%

23%

Cities Served by Lifetime Care Certified Home Health Agency

Lifetime Care Certified Home Health Agency serves ZIP codes that encompass all or part of each of the cities listed below.

Adams, NY
Allison, PA
Alpine, NY
Alton, NY
Auburn, NY
Aurora, NY
Avon, NY
Baldwinsville, NY
Beaver Dams, NY
Bellona, NY
Bergen, NY
Bloomfield, NY
Bovard, PA
Bradford, NY
Branchport, NY
Brasher Falls, NY
Breesport, NY
Brockport, NY
Burdett, NY
Caledonia, NY
Canandaigua, NY
Canaseraga, NY
Carthage, NY
Castile, NY
Cato, NY
Cayuga, NY
Cayuta, NY
Champion, PA
Chestnut Ridge, PA
Churchville, NY
Clifton Springs, NY
Clyde, NY
Conesus, NY
Coopers Plains, NY
Cortland, NY
Cowlesville, NY
Dalton, NY
Dansville, NY
Dresden, NY
Dundee, NY
East Bloomfield, NY
East Rochester, NY
East Williamson, NY
Fair Haven, NY
Fairport, NY
Fancher, NY
Farmington, NY
Fayette, NY
Fishers, NY
Geneseo, NY
Geneva, NY
Genoa, NY
Glenwood, NY
Gorham, NY
Greenfield, MA
Groveland, NY
Hall, NY
Hamlin, NY
Hammondsport, NY
Hector, NY
Hemlock, NY
Henrietta, NY
Hilton, NY
Himrod, NY
Honeoye, NY
Honeoye Falls, NY
Hunt, NY
Interlaken, NY
Ionia, NY
Ithaca, NY
Jamaica, NY
Jasper, NY
Jordan, NY
Kendall, NY
Keuka Park, NY
King Ferry, NY
Lakemont, NY
Lakeville, NY
Lansing, NY
Le Roy, NY
Leicester, NY
Lima, NY
Linwood, NY
Liverpool, NY
Livonia, NY
Livonia Center, NY
Locke, NY
Lodi, NY
Lyons, NY
Macedon, NY
Manchester, NY
Marion, NY
Martville, NY
Mendon, NY
Meridian, NY
Middlesex, NY
Millport, NY
Minoa, NY
Montezuma, NY
Montour Falls, NY
Moravia, NY
Mount Morris, NY
Mumford, NY
Naples, NY
Nelliston, NY
New Haven, NY
Newark, NY
Newfield, NY
North Chili, NY
North Greece, NY
North Pitcher, NY
North Rose, NY
Nunda, NY
Odessa, NY
Ontario, NY
Ontario Center, NY
Oswego, NY
Ovid, NY
Painted Post, NY
Palmyra, NY
Pavilion, NY
Penfield, NY
Penn Yan, NY
Perry, NY
Phelps, NY
Piffard, NY
Pittsford, NY
Poplar Ridge, NY
Port Byron, NY
Port Gibson, NY
Portageville, NY
Pulaski, NY
Pultneyville, NY
Reading Center, NY
Red Creek, NY
Retsof, NY
Rochester, NY
Rock Stream, NY
Romulus, NY
Rose, NY
Rush, NY
Rushville, NY
Sandusky, NY
Savannah, NY
Scipio Center, NY
Scottsburg, NY
Scottsville, NY
Seneca Castle, NY
Seneca Falls, NY
Shortsville, NY
Silver Springs, NY
Skaneateles, NY
Sodus, NY
Sodus Point, NY
Sonyea, NY
South Butler, NY
Spencerport, NY
Springwater, NY
Stanley, NY
Sterling, NY
Syracuse, NY
Troupsburg, NY
Trumansburg, NY
Tyrone, NY
Union Hill, NY
Union Springs, NY
Van Etten, NY
Victor, NY
Walworth, NY
Waterloo, NY
Watkins Glen, NY
Wayland, NY
Wayne, NY
Webster, NY
Weedsport, NY
West Bloomfield, NY
West Henrietta, NY
Whitesville, NY
Willard, NY
Williamson, NY
Wolcott, NY
York, NY



Some page content retrieved from Google Places