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Lifetime Care Certified Home Health Agency

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Reviews
Overall Rating 3.3 / 5.0 ★★★★★

  • Dawn Smith
    ★★★★★ a year ago

    I had an awful experience with lifetime health care home care. Very unprofessional. I was referred to them by my moms wound Doctor, They never called me. I called them to see what was going on an the girl Cindy who answer said someone will call me but she has no idea when. I asked to speak to a manger to find out what was going on as my mom needed a nurse to come out on Saturday for wound care. The supervisor Kim was very unprofessional she said someone would call me Saturday before they came. I told her I need to talk to the nurse so I could discuss a time that would work for my mother. She told me there is nothing I can di. She said that April will call me Saturday.. Saturday morning a woman named Diane called me and said she was 15 minutes from my house. I told her I was told that April would be the nurse. Diane said she did not know who April is. I agreed to have her come in the afternoon. She came and told a lot of info on my mother. She did not bring any thing with her to clean and change the dressing on the wound.She said that the nurse who will be coming on Monday will bring the supplies. Monday came no nurse. I called and spoke to some who was supposed to be a supervisor. She said she would get to the bottom of things. I did not hear back from anyone. I called my moms doctor to see if they could find out what was going on. Then at 4:15 I got a voicemail from Kim stating that she never opened my mother case and that they would prefer that I go somewhere else for services. Very unprofessional. They left my mom with out a nurse to help her with out notice. She didn't have enough time to even go have the doctor take care of the wound.Kim is very spiteful. She didn't like that I wanted someone to be accountable for contacting me and setting up a schedule. I would never recommend anyone to this agency after my experience with them.

  • Evan Mestman
    ★★★★★ a year ago

  • Gael Ramos
    ★★★★★ a year ago

Lifetime Care Certified Home Health Agency Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Lifetime Care Certified Home Health Agency is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was worse than expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

NY
Begins Patient Care in Timely Manner:

97%

93%
Teaches Patients or Family About their Drugs:

99%

95%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

99%

97%
Checks on Patients Flu Shot:

83%

73%
Checks on Patients Pneumonia Shot:

92%

74%
Foot Care For Diabetes Patients:

99%

96%
Checks Patients For Pain:

71%

0%
Treats Patients Pain:

66%

0%
Treats Heart Failure Symptoms:

72%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

71%

0%
Included Treatments to Prevent Bed Sores:

72%

0%
Checked Patients For the Risk of Bed Sores:

92%

0%
This
Agency

NY
How Often Patients Improved Walking:

60%

54%
How Often Patients Improved Getting Out of Bed:

19%

17%
How Often Patients Improved Bathing:

15%

11%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

91%

84%
How Often Patients Improved Taking Medication by Mouth:

56%

49%
How Often Patients Had to be Admitted to the Hospital:

18%

15%
How Often Patients Needed Urgent Care From the ER:

13%

10%
Pageviews Total:

3%

0%
Pageviews From Search Engines:

0%

0%
Pageviews From City Page:

1%

0%
Pageviews From Funnel:

0%

0%

Reviews from Patient Surveys

These Lifetime Care Certified Home Health Agency reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Lifetime Care Certified Home Health Agency to other home care agencies. More Info

Patient Surveys:
This
Agency

NY
Home Health Team Gave Care in a Professional Way:

89%

85%
Communicated Well With them:

88%

83%
Discussed Medicines Pain & Home Safety:

86%

81%
Gave their Home Health Agency a Rating of 9 or 10:

87%

81%
This
Agency

NY
Would Recommend the Home Health Agency to Friends & Family:

82%

75%
Completed Surveys:1,48443,240
Response Rate:

30%

24%

Cities Served by Lifetime Care Certified Home Health Agency

Lifetime Care Certified Home Health Agency serves ZIP codes that encompass all or part of each of the cities listed below.

Alpine, NY
Alton, NY
Auburn, NY
Aurora, NY
Avon, NY
Avonmore, PA
Beaver Dams, NY
Bellona, NY
Bergen, NY
Bloomfield, NY
Bovard, PA
Bradford, NY
Branchport, NY
Brockport, NY
Buffalo, NY
Burdett, NY
Caledonia, NY
Canandaigua, NY
Canaseraga, NY
Castile, NY
Cato, NY
Cayuga, NY
Cayuta, NY
Churchville, NY
Clifton Springs, NY
Clyde, NY
Conesus, NY
Cortland, NY
Dalton, NY
Dansville, NY
Dresden, NY
Dundee, NY
East Bloomfield, NY
East Rochester, NY
East Williamson, NY
Fair Haven, NY
Fairport, NY
Fancher, NY
Farmington, NY
Fayette, NY
Fishers, NY
Geneseo, NY
Geneva, NY
Genoa, NY
Glenwood, NY
Gorham, NY
Greenfield, MA
Groveland, NY
Hall, NY
Hamlin, NY
Hector, NY
Hemlock, NY
Henrietta, NY
Hilton, NY
Himrod, NY
Honeoye, NY
Honeoye Falls, NY
Horseheads, NY
Hunt, NY
Interlaken, NY
Ionia, NY
Ithaca, NY
Jasper, NY
Jordan, NY
Kendall, NY
Keuka Park, NY
King Ferry, NY
Lakeville, NY
Le Roy, NY
Leicester, NY
Lima, NY
Linwood, NY
Liverpool, NY
Livonia, NY
Locke, NY
Lodi, NY
Lyons, NY
Macedon, NY
Manchester, NY
Marion, NY
Martville, NY
Mecklenburg, NY
Mendon, NY
Meridian, NY
Middlesex, NY
Millport, NY
Montezuma, NY
Montour Falls, NY
Moravia, NY
Mount Morris, NY
Mumford, NY
Naples, NY
New Haven, NY
Newark, NY
North Chili, NY
North Pitcher, NY
North Rose, NY
Nunda, NY
Odessa, NY
Ontario, NY
Ontario Center, NY
Ovid, NY
Painted Post, NY
Palmyra, NY
Pavilion, NY
Penfield, NY
Penn Yan, NY
Perry, NY
Phelps, NY
Piffard, NY
Pittsford, NY
Port Byron, NY
Port Gibson, NY
Pulaski, NY
Pultneyville, NY
Reading Center, NY
Red Creek, NY
Retsof, NY
Rochester, NY
Rock Stream, NY
Romulus, NY
Rose, NY
Rush, NY
Rushville, NY
Sanborn, NY
Sandusky, NY
Sandy Creek, NY
Savannah, NY
Scipio Center, NY
Scottsville, NY
Seneca Castle, NY
Seneca Falls, NY
Shortsville, NY
Silver Springs, NY
Skaneateles, NY
Sodus, NY
Sodus Point, NY
Sonyea, NY
South Butler, NY
Spencerport, NY
Springwater, NY
Stanley, NY
Sterling, NY
Syracuse, NY
Trumansburg, NY
Tyrone, NY
Union Hill, NY
Union Springs, NY
Victor, NY
Walworth, NY
Waterloo, NY
Watkins Glen, NY
Wayland, NY
Webster, NY
Weedsport, NY
West Bloomfield, NY
West Henrietta, NY
Whitesville, NY
Willard, NY
Williamson, NY
Wolcott, NY
Wyoming, NY
York, NY



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