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Excellus Blue Cross & Blue Shield

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  3. New York (NY)
  4. Syracuse
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Overall Rating 3.3 / 5.0 ★★★★★

  • ★★★★★ 2 months ago

    Missed a bill, insurance cancelled. They didn't even send me a reminder/warning email beforehand, or any notice afterwards; that's proof that they don't really care about customer's wellbeing. Called and they wouldn't let me pay to get it back without going through NYS of Health marketplace again, what a hassle. Well, the law says I can be reinstated if I pay, so I started arguing with them, and only then was I told that I can be reinstated if I simply mail a check. Why couldnt you just say that the first time?

  • ★★★★★ a month ago

  • ★★★★★ 6 months ago

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