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Eddy Visiting Nurse & Rehab Association

  1. Home Health Care
  2. New York
  3. Troy Home Health Care Agencies
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Reviews
Overall Rating 2.4 / 5.0 ★★★★★

  • Potato Chip ★★★★★ 4 months ago

    Absolutely awful. I would never, ever recomend this agency to anyone. The nurse assigned to my relative tries so hard to make herself overly relevant. Among other things, She lied on the phone right in front of me to make herself look smarter/more important while coordinating services with another agency. Overcompensation for a low self esteem, maybe, but most certainly, a lack of integrity. The occupational therapist is condescending and apparently knows more than anyone, on the planet. Whatever you are doing for your relative is scrutinized and definitely wrong. And the physical therapist comes across as an absent minded professor who leaves you wondering how she even got a degree in the first place. The person responding to this from the agency will give the standard, "call our director at blah, blah, blah so we can address these issues." In my relatives remaining time, I would never subject them to the confusion of having to have new people come in. Or worse yet, be subjected to less than the sub-par care they are receiving now from the people in place because we "tattled" on them. One out of 3 bad eggs might be a fluke, but 3 out of 3, that just reflects the agency as a whole. Just avoid this company, for your loved one's sake.

  • Arkady Zvinovsky ★★★★★ 4 months ago

    Eddy's staff completely lost the paper work for my 90 y.o. father who came from the hospital 2 weeks ago and was waiting for home physical therapy. After I call them the Supervisor told me that they couldn't contact us, even though they had 3 (three) our phone numbers.

  • Daniel A. De Deo Jr. ★★★★★ 7 months ago

    I would never allow the Eddy to take care of anyone that I love, My brother died from infections while under the care of one of their RN's that was his case nurse and I tried to get justice but I could not

  • ASMRUSA ★★★★★ 11 months ago

    I had one bad experience with one of the Eddy's visiting nurses but all the rest were terrific!!! I would definitely recommend giving them a try.

  • Nicholas Hardcastle ★★★★★ 2 years ago

    My experience with the physical therapists was excellent.Their professional and compassionate approach started me on the right road after hip surgery.So much so that after their help and out patient therapy i am now walking without a cane.Many thanks to the two therapists you know who you are!

Eddy Visiting Nurse & Rehab Association Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Home Care
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Eddy Visiting Nurse & Rehab Association is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was better than expected.

Quality of Care:
This
Agency

NY
Begins Patient Care in Timely Manner:

95%

94%
Teaches Patients or Family About their Drugs:

99%

95%
Checks Patients Risk of Falling:

99%

99%
Checks Patient For Depression:

100%

96%
Checks on Patients Flu Shot:

78%

78%
Checks on Patients Pneumonia Shot:

83%

78%
Foot Care For Diabetes Patients:

98%

96%
Checks Patients For Pain:

81%

0%
Treats Patients Pain:

78%

0%
Treats Heart Failure Symptoms:

82%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

79%

0%
This
Agency

NY
Included Treatments to Prevent Bed Sores:

80%

0%
Checked Patients For the Risk of Bed Sores:

90%

0%
How Often Patients Improved Walking:

71%

58%
How Often Patients Improved Getting Out of Bed:

18%

16%
How Often Patients Improved Bathing:

10%

11%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

88%

82%
How Often Patients Improved Taking Medication by Mouth:

62%

47%
How Often Patients Had to be Admitted to the Hospital:

16%

15%
How Often Patients Needed Urgent Care From the ER:

11%

10%

Reviews from Patient Surveys

These Eddy Visiting Nurse & Rehab Association reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Eddy Visiting Nurse & Rehab Association to other home care agencies. More Info

Patient Surveys:
This
Agency

NY
Home Health Team Gave Care in a Professional Way:

88%

85%
Communicated Well With them:

86%

83%
Discussed Medicines Pain & Home Safety:

82%

81%
Gave their Home Health Agency a Rating of 9 or 10:

83%

81%
This
Agency

NY
Would Recommend the Home Health Agency to Friends & Family:

80%

75%
Completed Surveys:66546,206
Response Rate:

31%

23%

Cities Served by Eddy Visiting Nurse & Rehab Association

Eddy Visiting Nurse & Rehab Association serves ZIP codes that encompass all or part of each of the cities listed below.

Acra, NY
Albany, NY
Alcove, NY
Altamont, NY
Amsterdam, NY
Ancram, NY
Ancramdale, NY
Ashland, NY
Athens, NY
Auriesville, NY
Austerlitz, NY
Averill Park, NY
Ballston Lake, NY
Ballston Spa, NY
Berlin, NY
Berne, NY
Brainard, NY
Broadalbin, NY
Burnt Hills, NY
Buskirk, NY
Cairo, NY
Canaan, NY
Castleton On Hudson, NY
Catskill, NY
Chatham, NY
Cherry Plain, NY
Clarksville, NY
Claverack, NY
Clifton Park, NY
Climax, NY
Coeymans, NY
Coeymans Hollow, NY
Cohoes, NY
Columbiaville, NY
Copake, NY
Copake Falls, NY
Corinth, NY
Cornwallville, NY
Coxsackie, NY
Craryville, NY
Cropseyville, NY
Delanson, NY
Delmar, NY
Duanesburg, NY
Durham, NY
Eagle Bridge, NY
Earlton, NY
East Berne, NY
East Chatham, NY
East Durham, NY
East Greenbush, NY
East Jewett, NY
East Nassau, NY
East Schodack, NY
Elizaville, NY
Elka Park, NY
Esperance, NY
Feura Bush, NY
Fleischmanns, NY
Fort Edward, NY
Freehold, NY
Galway, NY
Gansevoort, NY
Germantown, NY
Ghent, NY
Glenmont, NY
Grafton, NY
Grand Gorge, NY
Greenfield Center, NY
Greenville, NY
Greenwich, NY
Guilderland, NY
Guilderland Center, NY
Hadley, NY
Haines Falls, NY
Hannacroix, NY
Hensonville, NY
Hillsdale, NY
Hollowville, NY
Hoosick, NY
Hoosick Falls, NY
Hudson, NY
Hunter, NY
Jefferson, NY
Jewett, NY
Johnsonville, NY
Kinderhook, NY
Knox, NY
Lanesville, NY
Latham, NY
Leeds, NY
Lexington, NY
Livingston, NY
Malden Bridge, NY
Maplecrest, NY
Mechanicville, NY
Medusa, NY
Mellenville, NY
Melrose, NY
Middle Grove, NY
Middleburgh, NY
Millerton, NY
Napanoch, NY
Nassau, NY
Nelliston, NY
New Baltimore, NY
New Lebanon, NY
Newtonville, NY
Niverville, NY
North Chatham, NY
North Hoosick, NY
Northville, NY
Oak Hill, NY
Old Chatham, NY
Palenville, NY
Pattersonville, NY
Petersburg, NY
Philmont, NY
Pine Plains, NY
Poestenkill, NY
Porter Corners, NY
Prattsville, NY
Preston Hollow, NY
Purling, NY
Queensbury, NY
Ravena, NY
Red Hook, NY
Rensselaer, NY
Rensselaerville, NY
Rexford, NY
Rock City Falls, NY
Rotterdam Junction, NY
Round Lake, NY
Round Top, NY
Sand Lake, NY
Saratoga Springs, NY
Schaghticoke, NY
Schenectady, NY
Schodack Landing, NY
Schuylerville, NY
Selkirk, NY
Slingerlands, NY
South Bethlehem, NY
South Cairo, NY
South Glens Falls, NY
Spencertown, NY
Stephentown, NY
Stillwater, NY
Stottville, NY
Stuyvesant, NY
Stuyvesant Falls, NY
Surprise, NY
Tannersville, NY
Tivoli, NY
Troy, NY
Valatie, NY
Valley Falls, NY
Victory Mills, NY
Voorheesville, NY
Waterford, NY
Watervliet, NY
West Coxsackie, NY
West Kill, NY
West Lebanon, NY
West Sand Lake, NY
Westerlo, NY
Windham, NY
Wynantskill, NY



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