Search for Home Care by ZIP Code:  :
   

Lourdes At Home Certified Home Health Agency

  1. Home Health Care
  2. New York
  3. Vestal Home Health Care Agencies
Full Name

Phone Number

Email Address

ZIP code of interest

I'm interested in...
(check all that apply)
We value your privacy. By submitting this form, you agree to the terms and conditions of our privacy policy and our Agreement to be Contacted by Telephone. You also consent that we, or our partner providers, can reach out to you using a system that can auto-dial. Your consent is not required to use our service.
Each ZIP code that Lourdes At Home Certified Home Health Agency serves is highlighted on the map above.

Search for home care agencies in your area

ZIP:
Search for:    

Photos

Reviews
Overall Rating 3.7 / 5.0 ★★★★★

  • Shannon Ackerman ★★★★★ 2 months ago

    Poor communication between staff. Very poor follow through with what they say they will do for you and your loved one. My father just passed away and went through unnecessary suffering because the nurses did not check vitals and look over his body for reasons why pain wasn't being managed by increased amounts of pain medication because they didn't want to add extra discomfort which is ridiculous... they just wrote it off as the dying process and said the process of dying is hard. One nurse said he will die in an hour and proceeded to sit on our couch staring at us and him for over two hours and finally just left. Without ever checking him over. After hours of him suffering different nurses were sent after we demanded more help for his pain that found that his bladder was distended and after a catheter was put in he was able to have relief and he passed minutes later. A nurse actually recommended not to have a catheter put it because it would cause some discomfort at first. We were never informed of the benefits of a catheter and that sometimes people cant expell waste at the end of life which may prolong their experience. The nurse that came after he passed said she'd have hospice out the next day to pick up all the equipment and she never did. We were told my dad couldn't get IV at home for better pain management early on and on the last day he was alive we were told that that could've happened but that it was no longer an option because of his level of dehydration. It is so angering to know my Dad wasn't properly cared for and we weren't properly supported and that he had to endure unnecessary suffering. It seems like there is very poor consistency and follow through within this agency and it is very sad. I would never recommend this agency to anyone. People would be better off dying in a hospital where they can actually get consistent and thorough care. What's the point of having the ability to die at home if you won't be adequately cared for?

  • Patrick Lepkowski ★★★★★ 3 months ago

  • Amy Pessarchick ★★★★★ a year ago

Lourdes At Home Certified Home Health Agency Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Lourdes At Home Certified Home Health Agency is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was worse than expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

NY
Begins Patient Care in Timely Manner:

96%

94%
Teaches Patients or Family About their Drugs:

99%

95%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

99%

96%
Checks on Patients Flu Shot:

72%

78%
Checks on Patients Pneumonia Shot:

87%

78%
Foot Care For Diabetes Patients:

100%

96%
Checks Patients For Pain:

70%

0%
Treats Patients Pain:

66%

0%
Treats Heart Failure Symptoms:

74%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

75%

0%
This
Agency

NY
Included Treatments to Prevent Bed Sores:

72%

0%
Checked Patients For the Risk of Bed Sores:

95%

0%
How Often Patients Improved Walking:

63%

58%
How Often Patients Improved Getting Out of Bed:

18%

16%
How Often Patients Improved Bathing:

12%

11%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

92%

82%
How Often Patients Improved Taking Medication by Mouth:

60%

47%
How Often Patients Had to be Admitted to the Hospital:

18%

15%
How Often Patients Needed Urgent Care From the ER:

11%

10%

Reviews from Patient Surveys

These Lourdes At Home Certified Home Health Agency reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Lourdes At Home Certified Home Health Agency to other home care agencies. More Info

Patient Surveys:
This
Agency

NY
Home Health Team Gave Care in a Professional Way:

90%

85%
Communicated Well With them:

86%

83%
Discussed Medicines Pain & Home Safety:

85%

81%
Gave their Home Health Agency a Rating of 9 or 10:

87%

81%
This
Agency

NY
Would Recommend the Home Health Agency to Friends & Family:

86%

75%
Completed Surveys:35246,206
Response Rate:

39%

23%

Cities Served by Lourdes At Home Certified Home Health Agency

Lourdes At Home Certified Home Health Agency serves ZIP codes that encompass all or part of each of the cities listed below.

Afton, NY
Apalachin, NY
Barton, NY
Berkshire, NY
Binghamton, NY
Candor, NY
Castle Creek, NY
Chenango Bridge, NY
Chenango Forks, NY
Conklin, NY
Deposit, NY
Endicott, NY
Glen Aubrey, NY
Greene, NY
Hallstead, PA
Hancock, NY
Harpursville, NY
Johnson City, NY
Killawog, NY
Kirkwood, NY
Lisle, NY
Maine, NY
Marathon, NY
Mc Donough, NY
Newark Valley, NY
Nichols, NY
Nineveh, NY
Norwich, NY
Owego, NY
Port Crane, NY
Richford, NY
Spencer, NY
Vestal, NY
Waverly, NY
Whitney Point, NY
Windsor, NY



Some page content retrieved from Google Places