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Our Lady of Consolation Long Term Care Home Health

  1. Home Health Care
  2. New York
  3. West Islip Home Health Care Agencies
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Overall Rating 2.0 / 5.0 ★★★★★

  • Michael Ward ★★★★★ 3 months ago

    I'd give this place zero stars if I could! I had a horrible experience with a nurses aide. Charity was extremely rude and insensitive and she let my mother sit in her own urine for hours without any help. She didn't want to do anything at all for her. She refused to give her a shower after asking multiple times until I had asked another aide to help and she did. I'm never recommending any of my friends or family here...extremely disappointing. Not all of the aides are bad, most of them were friendly and willing to help. I remember Charity as a rude woman who wouldn't listen to my requests. I hope she doesn't take care of anyone else!

  • Yolanda Perrone ★★★★★ 5 months ago

    My Father has been at this facility for one year & 4 months, there are some wonderful Aids and Nurses working there that are very caring of the patients they serve, however they are overworked and underpaid & simply cannot handle the work load and this is why I will not recommend this facility, several things have happened to my Father in his stay that I feel could've been avoided had more attention been paid. I would go another way if you could.

  • bunnie smith ★★★★★ 11 months ago

    The place is clean, staff is nice the food is great! But the way the elderly has to wait to go to the bathroom is terrible! They come in and turn the call bell off and tell you they're sending someone or they going to get someone to help and never show up, my dad been waiting over an hour to go to the bathroom and still no one has showed up! I don't know if they are short of staff or what but something has to be done about this!

  • Silver Eagle ★★★★★ 9 months ago

    They are terrible in the dementia unit.... They do not take care of them.... Let them sit for hours with wet diapers made hundreds of complaints my mom had a bad bedsore got septice infected her blood had to DNR a week before Christmas.... Do not send your parents there.... Bunch of :-) phonies.... they told me she had a little bitty red mark.... When it was 8 in around with quarter-size holes... They all lie.... And should be in jail especially the administrator a no-good Punk

  • Maria Marmaro ★★★★★ 7 months ago


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