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Hospice of Cincinnati

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Overall Rating 4.2 / 5.0 ★★★★★

  • ★★★★★ 2 months ago

    My step-father passed away recently and spent his last days at Blue Ash Hospice. I was amazed at how compassionate and caring the ENTIRE staff is. Even the sweet lady who was volunteering at the front door was nice. We were able to play my step-dad's music down low to keep him comfortable and I must have been asked two dozen times if I needed anything when I was just family! We are taking donation slips to his funeral for this place because their care was just phenomenal.

  • ★★★★★ 3 months ago

    I would not give this place one star but apparently you must in order to give a review. I was very disappointed with the experience we had here for my dying Grandma. Hospice I thought was supposed to be caring, compassionate, comforting, and empathic. This was not what we experienced. There was a couple of good caregivers, Jeannie, a nurse, and Bryon, an aide on June 3 on night shift. I get that these people see death on a daily basis but you are in the business where you must be empathic no matter if this the 100th death you've seen. They are with people that are dying and the family members of those dying. This is a new experience for us. We had to ask for basic care: bathing, mouthcare, turning her, & we had to ask for her meds. Grandma was in pain. She had dementia and couldn't speak. She was physically moaning in pain. It took over 45 minutes to get her pain meds. We pushed nurse button several times. We were told they were busy with a more complicated patient. Ok. Everyone is important. Maybe they need to learn how to say things in a nicer way and maybe get more help. She was in hospice. She should not have been moaning in pain. We were told that certain things would agitate her. They said it would agitate her if they bathed her or did mouth care. We were told not to hold her hand because it would agitate her. One nurse that was on second shift in the 200 wing on June 3, 2017 was rude. My sister was there earlier in day and this nurse asked why she was there. What? She's visiting her dying Grandma. We had every right to be there. Then I came at 8:30 pm that same day. They turned my Grandma and I noticed a rattle after that. I went to get that nurse. She came back in with her hands on her hips and said, "Yeah that's the death rattle." I asked if I should call the rest of the family. Her response was, "Why? She could be like this for days". Well I didn't listen and called the family to come. Grandma passed that night between 4 - 5 a m. I'm thankful that we had a new nurse and aide come on at 11:30 pm. They were everything that you'd expect out of hospice care. There was a few that were good. But the majority of this experience was not good. We had several nurses asked us questions that had they read her chart they would have known. No I would NOT recommend this hospice to anyone.

  • ★★★★★ 8 months ago

    Absolutely Beautiful..Staff really knows how to take care of their patients and patients family. Thank you!!!

  • ★★★★★ in the last week

    The Hospice of Cincinnati people are angels.

  • ★★★★★ a year ago

    Our Mom was at Hospice in Blue Ash for 10 days. They were so great and took such good care of our mom and of us! We will always be thankful for what this special group does everyday for families in Cincinnati!

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