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Alta Home Health Care

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Reviews
Overall Rating 3.2 / 5.0 ★★★★★

  • Camara Randolph
    ★★★★★ a year ago

    Not only would I not recommend this agency, I would strongly urge you NOT to use their services. Our family has been with the agency for approximately two months. During that time, we've covered more hours than they have. Not only do they not provide the service they are being paid for, but they are also uncaring and unprofessional. If you want your loved one to get quality care, choose a different agency. I may come back and write a longer review with all the specifics when I have more time but don't want any other family to put their trust in this company in the meantime. Your family member deserves better.

  • Wayne Mason.
    ★★★★★ 10 months ago

    If anyone is looking for a quality agency to take care of your loved ones Alta is the company. For you. I have been with Alta for over 4 years and I've been very happy with the owners and the professional nursing and home health staffing services.

  • Ashley Fried
    ★★★★★ 11 months ago

    Camara, I am sorry that you feel that our company has failed you. However it was your family member whom INSISTED that we hire them to become the HHA, and unfortunately she failed us as a company and as a consumer and family member. The staff that we have sent to take care of your family member has been verbally attacked by another one of your family members along with our physical therapy company. Now that we have one of our original trained and professional staff members there i believe that we have had no missed visits or issues with the care being provided. I hope that this will change your mind about our company.

  • Vadim Barash
    ★★★★★ a year ago

    Excellent company. Friendly office staff. Professional nurses and aides, great therapy offered. Will refer to anyone who needs help. Good job!!!

  • Carol Gundy
    ★★★★★ a year ago

    Very unprofessional staff in the office try to hold your checks or drop you to minimum wage

Alta Home Health Care Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Alta Home Health Care is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

OH
Begins Patient Care in Timely Manner:

92%

90%
Teaches Patients or Family About their Drugs:

88%

92%
Checks Patients Risk of Falling:

90%

98%
Checks Patient For Depression:

71%

95%
Checks on Patients Flu Shot:

59%

65%
Checks on Patients Pneumonia Shot:

25%

69%
Foot Care For Diabetes Patients:

87%

96%
Checks Patients For Pain:

73%

0%
Treats Patients Pain:n/a *

0%
Treats Heart Failure Symptoms:

59%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

37%

0%
Included Treatments to Prevent Bed Sores:

56%

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
This
Agency

OH
How Often Patients Improved Walking:n/a *

50%
How Often Patients Improved Getting Out of Bed:n/a *

14%
How Often Patients Improved Bathing:n/a *

11%
How Often Patients Had Less Pain Moving Around:n/a *

0%
How Often Patients Breathing Improved:n/a *

0%
How Often Patients Wounds Healed After Operation:

0%

82%
How Often Patients Improved Taking Medication by Mouth:

0%

44%
How Often Patients Had to be Admitted to the Hospital:

0%

15%
How Often Patients Needed Urgent Care From the ER:

0%

13%
Pageviews Total:

21%

0%
Pageviews From Search Engines:

2%

0%
Pageviews From City Page:

5%

0%
Pageviews From Funnel:

0%

0%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Alta Home Health Care reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Alta Home Health Care to other home care agencies. More Info

Patient Surveys:
This
Agency

OH
Home Health Team Gave Care in a Professional Way:n/a *

88%
Communicated Well With them:n/a *

85%
Discussed Medicines Pain & Home Safety:n/a *

83%
Gave their Home Health Agency a Rating of 9 or 10:n/a *

85%
This
Agency

OH
Would Recommend the Home Health Agency to Friends & Family:n/a *

77%
Completed Surveys:n/a *51,863
Response Rate:n/a *

31%
* No survey results are available for this period.

Cities Served by Alta Home Health Care

Alta Home Health Care serves ZIP codes that encompass all or part of each of the cities listed below.

Ashville, OH
Blacklick, OH
Canal Winchester, OH
Columbus, OH
Delaware, OH
Dublin, OH
Galena, OH
Galloway, OH
Grove City, OH
Groveport, OH
Hilliard, OH
Lockbourne, OH
Pataskala, OH
Pickerington, OH
Powell, OH
Reynoldsburg, OH
Sunbury, OH
Westerville, OH



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