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First Community Village Home Health Care

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Overall Rating 3.2 / 5.0 ★★★★★

  • ★★★★★ a month ago

    First Community Village is great! They have beautiful outdoor areas, including many paths to walk and enjoy the space, and the staff is very friendly! I had a great experience visiting this tight-knit community!

  • ★★★★★ 5 months ago

    If I could give this hellhole negative stars it would be a -10!!! Staff does nothing to answer patients lights or buzzers even while they are standing around. I addressed this problem with the nurses and was told "we just came on duty" incompetent people. Wouldn't take my dog here to sorry but true. If you want your family member to be comfortable DO NOT GO HERE!!!!

  • ★★★★★ 7 months ago

    If I could give it a negative star I would. My mom hasn't been here 24 hours and the staff is treating her like crap!!! My Mom is not senile but is being treated that way. Can't wait til she is done with rehab so she can get out of this hell hole!!! And this is a "church"??? What a joke!

  • ★★★★★ 4 months ago

    Beware when you choose this facility that the facility and the doctors that work in the facility bill separately. I was surprised when the Dr. bills started arriving that my secondary insurance (Medicare Supplement) was not a provider for the physicians group that were working & billing at the facility. When they said they accepted both my insurances, that meant the facility accepted my insurances. They never mentioned that there is a separate a physician group working within the facility. Check the physicians group on your secondary insurance because the admitting people don't mention this twist when you check in.

  • ★★★★★ 6 years ago

    Horrible experience start to finish, admissions wanted me to sign blank forms, some of the aids did not know how to use the equipment, confusion about what services were contracted, after making arrangements for discharging my mother - the staff did not know anything about it, and I continued to get bills for services after discharge. What a nightmare!

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