Community Health Professionals - Defiance
Service Area for Community Health Professionals - Defiance
About Community Health Professionals - Defiance
Community health professionals offers a complete range of home health care and related services including: skilled visiting nurses, hospice, inpatient hospice, private duty and adult day care. Skilled services include: iv therapy, wound care, help with medications, physical, occupational and speech therapy, durable medical equipment (dme), telehealth monitoring and more. Chap accredited. Chp inpatient hospice centers in defiance and van wert provide care when a life-limiting illness is no longer manageable at home or a family caregiver is not available. Chp operates adult day care centers in archbold, celina and van wert providing daily care, activities, therapy and transportation. Founded in 1975, chp is a nonprofit home health care agency that serves the elderly, ill and disabled of all ages throughout northwest and west central ohio.
Overall Rating 2.0 / 5.0 ★★★★★
Clayton Giovanni M.★★★★★ 5 years ago
My experience wasn't pleasant while having to use their facility. I live almost 3 hours away and my mother of 86 years old came into their hospice early in the evening. I wanted to call and get information and establish their location and procedures for visiting since I have never been to this facility. What I got for my initial greeting was far from professional or respectful for someone who was hoping to get help. When I was connected to the nurse in my mother's room, I got a younger man who was very dramatic and surprised me with a 'oh YOU'RE Clayton!?', ok, obviously my mother has spoken of me. But what I got next wasn't smart to hear him say "she wouldn't give me any information on you! She has refused to let me know how to contact you!" This is not how my mother is and I found this VERY strange. After letting him calm down from his own frustrations he had, I found that his interpretation of the events is from my mom not KNOWING what my number was. She has never been good with remembering phone numbers, that's why she has them programmed in her cell phone and written down at home. When I finally arrived the next day, I went to the nurse's station that had 5 employees around and asked the name of this gentleman was that I spoke with? I was asked why did I need to know? I repeated the question. I was told that they don't give that information out. (It's Ohio Law that you know the full name of any medical individual working with you or with whom you have a legal representation of). I questioned about if I was "being refused the answer", and then someone finally gave me just the initials of the individual. When I asked for the full name, I was told they don't know it. I then asked for a business card for a Patient Representative. I was told they don't know what that is? I had to ask is there someone who is in charge of the facility that has a business card here? I was given a name and questioned why I would need that information? I decided I will have to come back to this at another time. It wasn't until the 3rd day, 72 hours, that ANYBODY even mentioned that my mother has not eaten anything. I understand that they cannot force anybody to eat. I'm not questioning that, but I do question that as a RECOGNIZED "ONLY BLOOD RELATIVE", why I wasn't informed of anything?!?! I could have stayed to help coax something in her? I had then to personally make sure that the only thing on the menu that they could try had to be either chopped or pureed since she was admitted without her teeth. No teeth = no chewing of anything = no nutrition. Every time I have seen some food that was brought in, there was never any accommodations for her dietary needs to grind it down first?! Is this a facility to send someone you love? Sure, but YOU better be the one giving the constant care! My mom lasted a week. It was cancer. there was/is nothing that can be done when it gets that far. Let her die in peace, with some control of pain. They provided that. but the road to her finish...was not pleasant. I hope your experience is better.
Community Health Professionals - Defiance Services
- Private Duty Home Care
- Home Care
- Home Health Aid
- Medical Social
- Nursing Care
- Occupational Therapy
- Physical Therapy
- Speech Pathology
Cities Served by Community Health Professionals - Defiance
Community Health Professionals - Defiance serves ZIP codes that encompass all or part of each of the cities listed below.
Mark Center, OH