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Viaquest Home Care

  1. Home Health Care
  2. Ohio
  3. Dublin Home Health Care Agencies
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Each ZIP code that Viaquest Home Care serves is highlighted on the map above.

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Reviews
Overall Rating 3.9 / 5.0 ★★★★★

  • Ashley ★★★★★ 4 months ago

    Went to this location through a referral from my provider. I went to the first appointment which was finding out what exactly was needed whether it be counseling or something else. It has been a month since that appointment and I still had not heard anything. I called their office today to find out why I hadn't been called back. She said that for counseling there is a wait list. I would have been fine with this had they told me this before I left the office after my first appointment. Communication is definitely needed especially for the services this location is providing. Due to this I will not recommend this office to others and will let my PCP know for future referrals for other patients.

  • Matthew L Worden-King ★★★★★ a year ago

    I just finished services from Via Quest and I was beyond satisfied with my care. I had a huge wound from a serious medical debacle and with their care, I'm ready to resume my life. I want to thank my nurses and the staff for always being prompt, professional and caring about me. I recommend choosing Via Quest for your medical needs.

  • Shaquan Cummings ★★★★★ 2 years ago

    If you can avoid it, please do not come here. They do not answer the phones, do not call back, do not check messages. The staff is RUDE especially the front desk. They act as if it's a problem to assist. They will prescribe you medications they refuse to refill on time so you WILL experience withdrawal. Not to mention the NP seeing me is NEVER in the office. They will schedule and confirm an appointment just for me to show up and not be seen. RUN FAR AWAY.

  • Buckeyegirl 1 ★★★★★ 9 months ago

    Viaquest is the absolute worst agency ever!

  • Dave Crookshank ★★★★★ 2 years ago

    Phone calls not returned, prescriptions not called in for many days, emails not returned and other issues. I'm glad to see other reviewers have had positive experiences but that has certainly not been our experience.

Viaquest Home Care Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Viaquest Home Care is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

OH
Begins Patient Care in Timely Manner:

83%

90%
Teaches Patients or Family About their Drugs:

95%

92%
Checks Patients Risk of Falling:

99%

98%
Checks Patient For Depression:

99%

94%
Checks on Patients Flu Shot:

89%

68%
Checks on Patients Pneumonia Shot:

93%

72%
Foot Care For Diabetes Patients:

98%

96%
Checks Patients For Pain:

71%

0%
Treats Patients Pain:

65%

0%
Treats Heart Failure Symptoms:

65%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

64%

0%
This
Agency

OH
Included Treatments to Prevent Bed Sores:

70%

0%
Checked Patients For the Risk of Bed Sores:

87%

0%
How Often Patients Improved Walking:

46%

53%
How Often Patients Improved Getting Out of Bed:

13%

14%
How Often Patients Improved Bathing:

15%

11%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

0%

80%
How Often Patients Improved Taking Medication by Mouth:

54%

45%
How Often Patients Had to be Admitted to the Hospital:

17%

14%
How Often Patients Needed Urgent Care From the ER:

4%

13%

Reviews from Patient Surveys

These Viaquest Home Care reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Viaquest Home Care to other home care agencies. More Info

Patient Surveys:
This
Agency

OH
Home Health Team Gave Care in a Professional Way:

82%

88%
Communicated Well With them:

83%

85%
Discussed Medicines Pain & Home Safety:

73%

82%
Gave their Home Health Agency a Rating of 9 or 10:

70%

84%
This
Agency

OH
Would Recommend the Home Health Agency to Friends & Family:

69%

77%
Completed Surveys:11353,526
Response Rate:

20%

30%

Cities Served by Viaquest Home Care

Viaquest Home Care serves ZIP codes that encompass all or part of each of the cities listed below.

Alexandria, OH
Ashley, OH
Ashville, OH
Baltimore, OH
Bellefontaine, OH
Blacklick, OH
Buckeye Lake, OH
Canal Winchester, OH
Carroll, OH
Centerburg, OH
Chillicothe, OH
Circleville, OH
Columbus, OH
Croton, OH
Delaware, OH
Dublin, OH
Fredericktown, OH
Galena, OH
Galloway, OH
Granville, OH
Greenfield, IN
Grove City, OH
Groveport, OH
Heath, OH
Hebron, OH
Hilliard, OH
Johnstown, OH
Lewis Center, OH
Lockbourne, OH
London, OH
Marysville, OH
Mechanicsburg, OH
Middleburg, OH
Milford Center, OH
Millersport, OH
Mount Sterling, OH
New Albany, OH
Newark, OH
North Lewisburg, OH
Orient, OH
Pataskala, OH
Pickerington, OH
Plain City, OH
Powell, OH
Reynoldsburg, OH
Richwood, OH
Sunbury, OH
Unionville Center, OH
Westerville, OH



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