Hospice of Hope
Service Area for Hospice of Hope
Overall Rating 4.5 / 5.0 ★★★★★
Jacki Browning★★★★★ 6 months ago
My mom was under their care in her home forabout 2 weeks .3.5 of those days having 24/7 nurse care. The social worker Mardee and chaplain Dave wirth eere winderfyl and her RN case mgr Janice Mitchell was THE best nurse i have ever encountered and i am an RN myself. Rachel. Head RN was very kind, Sharon who was with mom and i when she passed was excellent and caring.Lindsey seemed new but was nice. elizabeth was wonderful too. I did have a very bad experience with a nurse named Danielle who thought she could tell me i could not get in bed with mom and hold her though that was her wishes. she told us ,ridiculously, that we needed that in writing from my mom .lol..um false...and said it may make an actively dying patient agitated. But then priceeded to yell at me loydly in front if my mom and say sge would have me removed from MY moms home and that she had done so many times before to people. Wow really? I told her i hired HOH and i could easily fire them and i wanted her out. She called the office and told someone there that If i cated so much i woyld have been tbete all day .wow again.. I have my own health issues and am disabled and she knew thus pmus my mom had tons if company all day which is why i came later in day... The nerve of that nurse was unbelievable and she is no wY follows hospice beliefs! The case mgr and sicial worker apologized for her behavior but i was told to call Stephanie Hopper the directir of operations. Both me and my husband called with NO return call from her for apologies. Do not let this nurse named Danielke in ur home....had Ms Hopper returned oyr call i would not had said a negative word and would have given 5 stars.
Irene Behling★★★★★ 3 years ago
I have been using Hospice of Hope for over a year now for my husband. To sing their praises doesn't do them justice. Our experience with each nurse, physician, billing person, social worker, chaplain, aid, etc. has been par excellence! Very professional, caring, going out of their way to serve. We are so grateful to have them!