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Hallmark Home Care

  1. Home Health Care
  2. Ohio
  3. Portsmouth Home Health Care Agencies
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Reviews
Overall Rating 2.0 / 5.0 ★★★★★

  • Dashe Hall ★★★★★ 8 months ago

    I'm not sure if they're understaffed or what. The employees are nice enough, but I wasn't exactly happy with my experience. My main complaint was that when I needed help, it was rare that I would get a response, and when I did, they weren't available to send anyone out to help me. Let me back up and say I have a picc line with IV antibiotics that I have ZERO experience with.. it's kind of hard to explain to someone the problems you're having with this type of thing over the phone without them physically being able to see it. When it did come the day they were SCHEDULED to see me, they never showed up. Had to reschedule and they were late.

  • Ronnie Kelly ★★★★★ a year ago

    Hallmark is unreliable, they are known not to show up and they DO NOT CALL TO LET YOU KNOW!!

  • Raymond Foster ★★★★★ a year ago

Hallmark Home Care Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Hallmark Home Care is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was worse than expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

OH
Begins Patient Care in Timely Manner:

89%

90%
Teaches Patients or Family About their Drugs:

90%

92%
Checks Patients Risk of Falling:

98%

98%
Checks Patient For Depression:

99%

94%
Checks on Patients Flu Shot:

46%

68%
Checks on Patients Pneumonia Shot:

53%

72%
Foot Care For Diabetes Patients:

99%

96%
Checks Patients For Pain:

75%

0%
Treats Patients Pain:

68%

0%
Treats Heart Failure Symptoms:

61%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

66%

0%
This
Agency

OH
Included Treatments to Prevent Bed Sores:

78%

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
How Often Patients Improved Walking:

42%

53%
How Often Patients Improved Getting Out of Bed:

12%

14%
How Often Patients Improved Bathing:

19%

11%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

0%

80%
How Often Patients Improved Taking Medication by Mouth:

55%

45%
How Often Patients Had to be Admitted to the Hospital:

27%

14%
How Often Patients Needed Urgent Care From the ER:

12%

13%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Hallmark Home Care reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Hallmark Home Care to other home care agencies. More Info

Patient Surveys:
This
Agency

OH
Home Health Team Gave Care in a Professional Way:

85%

88%
Communicated Well With them:

82%

85%
Discussed Medicines Pain & Home Safety:

76%

82%
Gave their Home Health Agency a Rating of 9 or 10:

80%

84%
This
Agency

OH
Would Recommend the Home Health Agency to Friends & Family:

69%

77%
Completed Surveys:10453,526
Response Rate:

24%

30%

Cities Served by Hallmark Home Care

Hallmark Home Care serves ZIP codes that encompass all or part of each of the cities listed below.

Aberdeen, OH
Beaver, OH
Blue Creek, OH
Chesapeake, OH
Franklin Furnace, OH
Georgetown, OH
Greenfield, OH
Hillsboro, OH
Ironton, OH
Jasper, OH
Lucasville, OH
Manchester, OH
Mc Dermott, OH
Minford, OH
Mount Orab, OH
New Weston, OH
Oak Hill, OH
Otway, OH
Peebles, OH
Piketon, OH
Portsmouth, OH
Rarden, OH
Ripley, OH
Sardinia, OH
Scioto Furnace, OH
Seaman, OH
South Point, OH
South Webster, OH
Stout, OH
Waverly, OH
West Portsmouth, OH
West Union, OH
Wheelersburg, OH
Winchester, OH



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