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Nina's Health Care Services

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  3. Ohio (OH)
  4. Reynoldsburg
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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • ★★★★★ 7 months ago

    Very disappointed in there services. When they come for the initial interview they are very positive and attentive, but once you agree to use their service you realize it was all a lie. If you call them no one knows what is going on or takes responsibility for any issues. The aide staff are not trained in the most basic areas of home health care. Scheduled service times were missed without notification, and given the excuse we are short staffed. (they could have called to say no one would be out). I give them 2 stars only because the aides they send are polite and really do try to do the job, (but this is not ojt). Their Nursing and admin staff always have excuses for what ever went wrong. I tried them for about 6 weeks and finally had to let them go. I do not recommend them!

  • ★★★★★ 10 months ago

    This is the worst nursing company I have ever been involved with. I have worked myself for home health aid angencies and I've never met a company that doesn't not comply or help you. You are the reason they are employed they should at least attempt. My son has a lot of complications that involve him to take seizure medications at specific times and the nurses would call off when we needed them to give him the medications. They neglect your children by sitting on their cellphone or laptop the entire shift they are here. My son has absolutely no neck control and the nurse would sit him up and let him choke and he would be suffocating and crying while she allows it. They do absolutely no tasks or therapy or even something so simple as bathing your child. One of the nurses even did not like animals and would smack them away from her and they are completely harmless. Our last and final straw was on Saturday when one of the nurses decided to sit at the table to chart and wasn't paying attention to my son and he fell off the couch. He was also not given the correct medications even though they are listed in the nursing folder they bring. Please do yourself a favor and never hire this company. There are so many other places that would give your child the care they need.

  • ★★★★★ a year ago

    Excellent company. The staffs are wonderful people. They treat their employees well. They always try to solve everyone problem. Love working here and I will recommend more people. They are computerized, so if you don't know how to work with computer, you may have a little issue but they are willing to teach you if you are willing to learn.

Nina's Health Care Services Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Nina's Health Care Services is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

OH
Begins Patient Care in Timely Manner:

92%

90%
Teaches Patients or Family About their Drugs:

75%

92%
Checks Patients Risk of Falling:

100%

98%
Checks Patient For Depression:

79%

95%
Checks on Patients Flu Shot:

67%

65%
Checks on Patients Pneumonia Shot:

76%

69%
Foot Care For Diabetes Patients:

100%

96%
Checks Patients For Pain:

36%

0%
Treats Patients Pain:n/a *

0%
Treats Heart Failure Symptoms:

31%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

23%

0%
Included Treatments to Prevent Bed Sores:

30%

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
This
Agency

OH
How Often Patients Improved Walking:n/a *

50%
How Often Patients Improved Getting Out of Bed:

21%

14%
How Often Patients Improved Bathing:

10%

11%
How Often Patients Had Less Pain Moving Around:n/a *

0%
How Often Patients Breathing Improved:n/a *

0%
How Often Patients Wounds Healed After Operation:

0%

82%
How Often Patients Improved Taking Medication by Mouth:

39%

44%
How Often Patients Had to be Admitted to the Hospital:

16%

15%
How Often Patients Needed Urgent Care From the ER:

24%

13%
Pageviews Total:

10%

0%
Pageviews From Search Engines:

4%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Nina's Health Care Services reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Nina's Health Care Services to other home care agencies. More Info

Patient Surveys:
This
Agency

OH
Home Health Team Gave Care in a Professional Way:

85% *

88%
Communicated Well With them:

80% *

85%
Discussed Medicines Pain & Home Safety:

83% *

83%
Gave their Home Health Agency a Rating of 9 or 10:

80% *

85%
This
Agency

OH
Would Recommend the Home Health Agency to Friends & Family:

60% *

77%
Completed Surveys:40 *51,863
Response Rate:

18% *

31%
* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by Nina's Health Care Services

Nina's Health Care Services serves ZIP codes that encompass all or part of each of the cities listed below.

Ashville, OH
Baltimore, OH
Beaver, OH
Blacklick, OH
Canal Winchester, OH
Chillicothe, OH
Columbus, OH
Dayton, OH
Fairborn, OH
Frankfort, OH
Greenfield, OH
Hamden, OH
Heath, OH
Hebron, OH
Kingston, OH
Lancaster, OH
Laurelville, OH
Logan, OH
Londonderry, OH
Marysville, OH
Miamisburg, OH
New Carlisle, OH
New Lexington, OH
New Straitsville, OH
Newark, OH
Pataskala, OH
Piketon, OH
Reynoldsburg, OH
Somerset, OH
South Vienna, OH
Springfield, OH
Tipp City, OH
Troy, OH
Waverly, OH
Westerville, OH
Wilmington, OH
Xenia, OH



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