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University Hospital Home Care Services

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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • Peggy Kuchling
    ★★★★★ a month ago

    My son is on their services, the first day out they gave enough wound supplies to last about 5 days, when I asked the nurse stated the supplies will be out Monday. Wednesday I ran out of supplies and went and bought a couple of things $10 worth to last til thurs. When the next nurse said they would be out. They never came out. So Saturday I spent $30 more to get thru the next week. I called to ask when supplies would be out first, I got a lady who asked what team I was on so she could send me to them. When I got transferred I got a Vmail of someone that talked extremely fast and slurred his words then a beep. I said I wasn't sure if I got the right person asked them to call me back and they never did. I said who the patient Was they could have called him but didn't. My son had to do his own IV'S 3 times a day one time a lot of bubbles got in the line and he called for help. They tried talking him thru it, he still had a hard time so he called back. They said just run the iv it will be ok. With a 2-3 inch air bubble he was worried so was I. Thank GOD it was ok. But God forbid they send someone to help!!

  • jennifer bentley
    ★★★★★ 5 months ago

    Had problems with the way they handled my concerns about my son's care. They do not have high standards

  • Akson Barsov
    ★★★★★ 3 months ago

University Hospital Home Care Services Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at University Hospital Home Care Services is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was better than expected.

Quality of Care:
This
Agency

OH
Begins Patient Care in Timely Manner:

97%

90%
Teaches Patients or Family About their Drugs:

99%

92%
Checks Patients Risk of Falling:

99%

98%
Checks Patient For Depression:

99%

95%
Checks on Patients Flu Shot:

76%

65%
Checks on Patients Pneumonia Shot:

73%

69%
Foot Care For Diabetes Patients:

99%

96%
Checks Patients For Pain:

71%

0%
Treats Patients Pain:

62%

0%
Treats Heart Failure Symptoms:

72%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

70%

0%
Included Treatments to Prevent Bed Sores:

73%

0%
Checked Patients For the Risk of Bed Sores:

85%

0%
This
Agency

OH
How Often Patients Improved Walking:

60%

50%
How Often Patients Improved Getting Out of Bed:

16%

14%
How Often Patients Improved Bathing:

11%

11%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

85%

82%
How Often Patients Improved Taking Medication by Mouth:

60%

44%
How Often Patients Had to be Admitted to the Hospital:

13%

15%
How Often Patients Needed Urgent Care From the ER:

11%

13%
Pageviews Total:

33%

0%
Pageviews From Search Engines:

7%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%

Reviews from Patient Surveys

These University Hospital Home Care Services reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare University Hospital Home Care Services to other home care agencies. More Info

Patient Surveys:
This
Agency

OH
Home Health Team Gave Care in a Professional Way:

89%

88%
Communicated Well With them:

83%

85%
Discussed Medicines Pain & Home Safety:

84%

83%
Gave their Home Health Agency a Rating of 9 or 10:

82%

85%
This
Agency

OH
Would Recommend the Home Health Agency to Friends & Family:

76%

77%
Completed Surveys:29451,863
Response Rate:

30%

31%

Cities Served by University Hospital Home Care Services

University Hospital Home Care Services serves ZIP codes that encompass all or part of each of the cities listed below.

Akron, OH
Alliance, OH
Amherst, OH
Andover, OH
Ashtabula, OH
Atwater, OH
Aurora, OH
Austinburg, OH
Avon, OH
Avon Lake, OH
Bay Village, OH
Beachwood, OH
Bedford, OH
Berea, OH
Brecksville, OH
Broadview Heights, OH
Brookpark, OH
Brunswick, OH
Burton, OH
Campbell, OH
Canton, OH
Chagrin Falls, OH
Chardon, OH
Chesterland, OH
Cleveland, OH
Columbia Station, OH
Conneaut, OH
Cuyahoga Falls, OH
Deerfield, OH
Diamond, OH
Dorset, OH
Eastlake, OH
Elyria, OH
Euclid, OH
Garrettsville, OH
Gates Mills, OH
Geneva, OH
Grafton, OH
Grand River, OH
Hinckley, OH
Hiram, OH
Homerville, OH
Hudson, OH
Huntsburg, OH
Huron, OH
Independence, OH
Jefferson, OH
Kent, OH
Kingsville, OH
Kipton, OH
Lagrange, OH
Lake Milton, OH
Lakewood, OH
Litchfield, OH
Lodi, OH
Lorain, OH
Macedonia, OH
Madison, OH
Mansfield, OH
Mantua, OH
Maple Heights, OH
Medina, OH
Mentor, OH
Middlefield, OH
Mogadore, OH
Montville, OH
Munroe Falls, OH
Newbury, OH
Newton Falls, OH
North Benton, OH
North Kingsville, OH
North Olmsted, OH
North Ridgeville, OH
North Royalton, OH
Northfield, OH
Novelty, OH
Oberlin, OH
Olmsted Falls, OH
Orwell, OH
Painesville, OH
Parkman, OH
Peninsula, OH
Perry, OH
Pierpont, OH
Port Clinton, OH
Randolph, OH
Ravenna, OH
Richfield, OH
Rock Creek, OH
Rocky River, OH
Rome, OH
Rootstown, OH
Seville, OH
Sheffield Lake, OH
Solon, OH
Southington, OH
Spencer, OH
Stow, OH
Streetsboro, OH
Strongsville, OH
Sullivan, OH
Tallmadge, OH
Thompson, OH
Twinsburg, OH
Uniontown, OH
Unionville, OH
Valley City, OH
Vermilion, OH
Wadsworth, OH
Wakeman, OH
Wellington, OH
West Farmington, OH
Westlake, OH
Wickliffe, OH
Williamsfield, OH
Willoughby, OH
Windham, OH
Windsor, OH



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